| Greater Denver Area
Sorry, this job was removed at 11:18 a.m. (MST) on Tuesday, November 10, 2020
If you’re excited by the idea of leading a team while playing an instrumental role in building and shaping the Denver team and culture for a fast-growth startup then you should check out this role.
Snapdocs is an early-stage, rapidly growing company backed by Sequoia, YCombinator, F-Prime Capital, and other prominent investors. We are tackling the truly massive mortgage market, developing modern software for an industry that still relies on fax machines and manila envelopes. We bring security, efficiency, and joy to a paper-based pillar of the US economy. We’ve managed to capture ~13% of all US mortgages and it’s time for us to take that growth to the next level. That’s where you come in…
Our Denver Product Augmentation team will be responsible for uploading and processing loan documents. This team will answer questions from Lenders, Settlement Agents, and Consumers and will have a large impact on the growth and evolution of our product, gathering feedback from customers and sharing that super valuable data with the broader Snapdocs team. As an associate manager on this team, you will be a “player/coach,” not only doing all of the above alongside the team, but also acting as coach/mentor/resource for the rest of the team. You will also work cross functionally with our product and customer success teams. You’ll do 1:1’s, performance management, provide career development, interview and hire, and act as an escalation point as issues arise.
Our ideal candidate has 5-7 years of experience in an administrative role where you’ve had to advise clients and handle support queries with at least 3-5 years of direct management experience. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.
Snapdocs’ culture is one that strongly values diversity and drive. We want to work with people from different backgrounds and different paths in life. We provide a range of excellent benefits from the standard stuff (401(k), free lunches, excellent health benefits) to the not so standard (4 weeks and a day of vacation! 4% match on 401(k)!, and a 10 year exercise window on your options!!) and our location in downtown Denver is super convenient.
Deadline to Apply: Wednesday, October 14th, 6PM MST.
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