The main focus of the Assistant General Manager position will be learning all the aspects of the General Manager position by supporting the day-to-day property management of operations, member retention, meeting space and various events at our Corona location.  The ideal candidate should have the ability to showcase elevated high-end hospitality. Assist with oversight of all aspects of the business to ensure that our private office occupancy rates remain as close to 100% as possible while growing the coworking, meeting/event space, catering and virtual office business.

This individual must have great communication skills with the talent to navigate multiple personalities with ease, including working through challenging customer service situations with grace and professionalism. This role requires wearing many hats and having a positive outlook to learn the necessary skills of becoming a successful General Manager. This individual will be the primary person to create memorable experiences for our members through culinary creativity, meticulous attention to detail, and passion for hospitality.

The ideal candidate will be an energetic real estate professional with experience in operations and hospitality with leadership skills, looking for professional growth and development opportunities.

Essential functions include:

• Creating a warm and welcoming environment through outstanding, genuine hospitality
• Provide committed, refined, and intuitive service while proactively anticipating the needs of members and guests.
• Innovating surprise and delights that align with the Company’s brand (healthy, modern and creative) for members and guests.
• Conduct sales tours to execute sales strategy and maintain high occupancy.
• Follow up and follow through with various sales negotiations.
• Assist with lead generating and networking within the local community.
• Answering the phones and routing calls if necessary.
• Inputting and maintaining accurate data across various software platforms.
• Works alongside the General Manager to develop connections between members, including member introductions, event support, email and print communications.
• Supports social media presence and email marketing.
• Assistance with monthly billing and other basic bookkeeping functions.
• Troubleshooting and resolving member technology issues with professionalism and patience.
• Management of local vendors including ordering and maintaining necessary supplies and inventory.
• Signing for deliveries and receive and sort mail and packages to their internal destinations.
• Maintaining shared space cleanliness.

Desired Skills & Experience

• Must be highly self-motivated, solution-oriented, collaborative, proactive and decisive
• The capacity to multi-task, organize the workflow and produce detailed/thorough work in a fast-paced environment while meeting project deadlines
• Strong interpersonal skills including experience developing and maintaining relationships with a diverse network of individuals and organizations
• Excellent written and verbal communication skills
• Capacity to proactively resolve issues quickly and creatively
• Enjoys the challenge of a fast-paced environment, with times of high-pressure situations
• Ability to work a varied daily schedule that may include evenings and weekends to meet business needs
• Strong time management
• A high level of integrity
• Must be able to operate a computer, a smartphone and proficient with general office functions including Outlook email and Microsoft Suite.

Candidates with experience in hospitality, commercial property management or residential multi-family are recommended to apply.

About the Company

Shift Workspaces is a Certified B Corp company and meets the highest standards of social and environmental impact. Shift is Denver’s leading shared workspace provider for professionals seeking personalized, concierge-level service in contemporary, arts-oriented environments. With three unique Denver locations, Shift caters to professional service providers, small businesses, solopreneurs, and freelancers. As a locally owned boutique office provider, Shift is committed to social stewardship, sustainability, and an integrated view of business and is a proud member of 1% for the Planet.

Our Big Why

We exist to transform lives, communities, and the world as we work.

We believe that by fostering happiness, wellness, and fulfillment—for people, communities, and the environment—we’re building a movement where people and businesses can do well by doing good.

We believe that your work at Shift has meaning. You're here to improve the lives of coworkers, members, investors, owners, communities, and the planet.

How We're Different

Shift was founded on the belief that impersonal, sterile office environments leave people feeling unmotivated and disconnected. Fueled by a Denver-born entrepreneurial spirit and a passion to make a difference, we created a new boutique office environment and community where members could bring their whole selves to work.

Shift believes our best work comes from finding and creating fulfillment, meaning and happiness in and outside of our careers. By taking care of our employees, our community, and the world, we can help our members live—and work—better.