Agency Operations Coordinator

Metric Theory is looking to add an Agency Operations Coordinator to our growing team. The ideal candidate is looking for an operations role where they can sharpen their skills with 1:1 coaching and contribute to cross-departmental initiatives. 

You will work closely with our Associate Director of Agency Operations to drive initiatives around the people, systems, and information of our Account Services team. You can also expect to support core operations initiatives and learning & development projects. 

Your contributions will have an impact on the efficiency and effectiveness of Metric Theory executives and the company as a whole. We are looking for candidates who are proactive, work well remotely, and thrive in a rapidly changing work environment. 

Responsibilities May Include:

• Work with Associate Director of Agency Operations to provide support on initiatives dealing with the people, systems, and data of our Account Services department

  • Project management and deliverables tracking

  • Data entry and analysis on revenue operations, resource allocation, etc.

• Successfully complete a marketing and account services training module to develop an understanding of Metric Theory’s business model and processes

• Support the Learning and Development team with training coordination (e.g. monitoring syllabi, scheduling trainings, project management)

• Support the Executive team with reporting and analysis as needed

• Support the Operations team with projects as needed

Qualifications:

• 1-2+ years of experience in operations

• Stellar attention to detail, time management, and organizational skills

• Strong problem-solving and analytical skills

• Effective communication skills (written and verbal)

• Proficiency in Excel/Google Sheets (including VLOOKUPS, pivot tables, etc.) and PowerPoint/Google Slides

• Self-motivated and flexible when it comes to prioritizing/executing tasks or taking on new responsibilities

• Enthusiastic to receive feedback and apply coaching

• Self-aware, team-oriented, empathetic, and proactive

Not a Must, but a Plus:

• Experience with Asana and Salesforce

• Experience working in the digital marketing industry

Compensation:

• This role is exempt

• Base Salary: $40,000 to $50,000

WHY METRIC THEORY?

Metric Theory is one of the fastest growing digital marketing agencies headquartered in the Bay Area, with offices across the country. Founded in 2012 as a team of six, MT has grown into a 150+ company and a respected competitor in our industry (see awards below). We are committed to empowering employees and promoting self-awareness, teamwork, empathy, and proactiveness throughout our organization.

Most Recent Notable Awards:

• Built In Best Places to Work in San Francisco, Denver and New York in 2021

• US Search Awards Agency of the Year in 2020

• Digiday Work Life Award for "Most Dedicated to Employee Growth" in 2020

• Search Engine Land Agency of The Year in 2019

• Digiday Work Life Award in 2019

• Adweek 100: Fastest Growing Agencies in 2019

• Inc. 5000 Fastest Growing Companies in 2017, 2018 and 2019

• Inc. Best Workplaces 2017, 2018 and 2019

• Denver Business Journal's Best Places to Work 2017-2020

• #7 in Entrepreneur's Top Company Cultures 2018

Why We’re Frequently Ranked a Best Place to Work:

• Tireless focus on culture, values and inclusion that unites everyone around common goals and shared principles

• Openness to new ideas that affords employees the opportunity to make a difference on day 1

• Frequent 360-degree feedback that pushes everyone to get better together

• Universal eagerness to help each other without the expectation of anything in return

• Conscious focus on learning & professional development at all levels of the organization

• Generous and flexible paid time off, volunteer time off and an unlimited opportunity to work from home

• Excellent benefits including medical, dental & vision coverage, 401(k), monthly gym stipend, parental leave and pre-tax commuter benefit