Advertising Operations Support Specialist at Choozle

| Greater Denver Area
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Choozle is looking for a unique hire who loves all the nuts and bolts of solving problems and has a desire to share that knowledge with thousands of clients. This position will work to help support Choozle clients as they leverage the Choozle platform for their programmatic digital marketing campaigns. This is an ideal role for someone who is analytical, detail oriented, loves troubleshooting and learning the newest trends in Ad Tech. 

 

 

WHO WE ARE 

 

Our Choozle vision is to make Choozle an amazing place to work that exceeds our clients and partners expectations through the application and support of our continuously innovating digital advertising platform. Our culture and our company wins when each individual truly cares about their work and their team. 

 

WHAT YOU'LL DO

  • Troubleshoot advertising and platform operational issues for internal and external clients for the ultimate goal of client growth, retention, and satisfaction
  • Partner with the Development and Product teams as stakeholder to product development, releases, etc. 
  • Be the bridge of communication between our Product, Dev and Customer facing teams
  • Understand and effectively communicate Choozle’s value proposition, technology, processes, and partnerships, as they relate to the growth of current customer’s accounts
  • Become an expert in best practices for the Choozle Platform, to offer insights on how to improve campaign effectiveness through the platform’s functionality

 

WHO YOU ARE

  • A customer advocate that strides to resolve issues with a high level of customer satisfaction
  • A self-starter who is detail oriented; must be able to manage and prioritize multiple projects 
  • Outstanding at troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally 
  • Have past online client facing support experience
  • Have a fundamental understanding of programmatic advertising
  • Have basic tag management or ad tag experience
  • You always strive to understand the root problem versus treating the symptom
     

SKILLS THAT WILL HELP YOU IN THIS ROLE

  • Experience actively working in the programmatic advertising landscape (bonus for theTradeDesk experience)
  • An understanding of tracking pixels, HTML5 creatives, and third party ad tags
  • Basic front-end development (HTML, JS, CSS)
  • A deep understanding of AdTech specific capabilities 
  • Ability to react to support tickets/troubleshooting demand

3 REASONS YOU SHOULD APPLY 

  • Choozle was just awarded the #2 spot for small companies on this years’ Denver Post top workplaces! 
  • You will be the hub of knowledge at Choozle and will work cross-functionally across all company departments. 
  • You will have a chance to make an impact on a fast-growing startup company and leave your mark on the business.
     

BENEFITS / POSITION INFO

  • Company Equity
  • $100 Monthly Wellness Stipend
  • $1,000 education stipend ($250/a quarter) 
  • Covered Health, Dental and Vision Insurance
  • Self-Managed Time Off
  • Remote work 
  • 401k contribution/match (3%) 

Choozle is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
 

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle or feel controls. The employee must occasionally lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. 

About Choozle

Ad tech is a complicated space.
We cut through the chaos.


Built and headquartered in Denver, Colorado, Choozle is a digital advertising company founded in 2012 by Andrew Fischer and Jeffrey Finch and has remained independent ever since.

We’re growing not because of what we do, but how we do it. Fueled by our eclectic team, we boast a fun, energizing workplace with an emphasis on growth, attitude, ownership, and service. But we remember to keep balance and enjoy the ride—downhill on skis at our company retreats in the mountains.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Formik Libraries
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Linear Management
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Outreach.IoCRM
    • Linkedin Sales Navigator CRM
    • SendGridEmail
    • HubspotEmail
    • HubspotLead Gen
    • ClearbitLead Gen

Location

Located in Denver, Colorado’s River North District (RiNo), you'll have access to plenty of cafés, restaurants, and transportation options.

An Insider's view of Choozle

What’s the vibe like in the office?

One of my favorite things about Choozle is how much we still do as a company, despite being remote. Working here, you are guaranteed to laugh, feel challenged, and proud of each and every day!

Ashely

Director of Account Management

What does your typical day look like?

My role brings together the best of all worlds. I work with a team of talented people to build a product that makes things better, easier, and generally more awesome for our customers. On any given day, I'm digging into data, talking with customers, and working with engineers and designers to move our product forward.

Scott

Project Manager

How does the company support your career growth?

Choozle is the place for me because of my team, I wouldn't be who I am today without them! Working at Choozle has helped me grow so much professionally and personally, and I'm thankful every day that I get to work alongside the brilliant and fun people here. A team like this makes all the difference.

Hannah

Senior Accountant

How would you describe the company’s work-life balance?

My favorite part about working remotely is getting to chill with my homie Leon, my mischievous Bernedoodle. Catch us at the dog park playing some fetch! (He brings it back probably one out of every five times.)

Jack

Account Management Coordinator

What are Choozle Perks + Benefits

Choozle Benefits Overview

At Choozle, people are our most valuable assets. Every Choozler receives a monthly health & wellness stipend, quarterly education stipend, and more to support personal & professional growth.

Whether it’s for work-life balance or having a one-of-a-kind culture, we check all the boxes. Choozle has been consistently recognized as an awesome place to work by Ad Aage, The Denver Post, and more.

Culture
Volunteer in local community
The Choozle team participates in quarterly volunteer events throughout the Denver community through UnitedWay, Denver Rescue Mission, and more.
Partners with Nonprofits
Choozle partnered with the Underdog Foundation to allow their employees to give back to the Denver community with ChoozleCares, a rotating two-month marketing program supporting local business owners.
Friends outside of work
Eat lunch together
Intracompany committees
Monthly cross-team lunches and our Choozle Crews are our way of ensuring employees connect with people from other departments.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Choozle offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

Additional Perks + Benefits

Growing not because of what we do, but how we do it.
Making waves in the ad tech industry is no easy feat. That’s why, at Choozle, we place an emphasis on attitude, ownership, service, growth, and balance and always push ourselves–and each other–to innovate.

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