Account Manager- Spanish at FareHarbor (Greater Denver Area, CO)

| Greater Denver Area
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Play hard. Work harder. Win.

We are looking for people who are:

  • Confident
  • Highly Impatient
  • Proactive
  • Assertive
  • Competitive
  • Persuasive
  • Enthusiastic
  • Fast paced
  • Bilingual- Fluent in Spanish

If this sounds like you, keep reading. If it doesn’t sound like you, don’t.

The Account Management team is a group of hardcore problem solvers and optimizers that love to crush.  Our clients love us, and we love them.  The Account Managers are a major part of that.  We are like the doctors of FareHarbor – doing routine checkups on our clients, and suggesting improvements to their FareHarbor setup ensuring they are healthy and successful.

This position is responsible for managing over 250+ accounts. Your entire directive is to optimize the FareHarbor client experience. This role will be a combination of proactively suggesting changes to promote client success, as well as addressing inbound requests to improve the online booking experience for FareHarbor customers.  We are looking for a supreme problem solver; and creative individual who is willing to do whatever it takes for each FareHarbor account.

Job Responsibilities:

  • Build and nurture existing relationships with over 250 FareHarbor accounts throughout the United States
  • Pro-actively advise and suggest improvements to ensure client satisfaction
  • Become an expert on FareHarbor to handle unique problems that face clients with their online bookings and reservation management
  • Understand the differences between FareHarbor and other online booking platforms to effectively communicate with clients
  • Become well versed in online booking trends in the tour and activity industry to share relevant information with clients
  • Be a team player and enjoy working in a fast-paced environment while maintaining calm composure working under high pressure situations

Benefits:

  • Full Medical + Dental
  • In depth training on maintaining client satisfaction and working with a large portfolio of accounts
  • Opportunity to share your ideas and make a difference in a growing company
  • Flexibility and autonomy to identify key projects geared towards FareHarbor’s and client’s success
  • Fast paced, high-energy and engaging work environment

Candidate Requirements:

  • Undergraduate College Degree (4 years).
  • Bilingual- Fluent in Spanish
  • Some experience in B2B or B2C sales
  • Proven ability to keep organized and prioritize workload
  • Excellent time management skills
  • Well-spoken and well written
  • Comfortable suggesting change
  • Flexible working in a fast paced environment
  • Easy ability to adapt to change

Additional Skills:

  • Experience using Google Analytics e-commerce tracking
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Technology we use

  • Sales & Marketing
    • WordpressCMS
    • cCRM

Location

1515 Cleveland Place, Denver, CO 80202

What are FareHarbor Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Promote from within
Online course subscriptions available

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