Office Manager at FRONTSTEPS

| Greater Denver Area
!Sorry, this job was removed at 11:38 a.m. (MST) on Tuesday, February 11, 2020

JOIN THE TEAM

Are you looking to build your operations skills at one of Denver’s up and coming tech companies? A rapidly growing tech company based in downtown Denver is looking for someone who can be the “face” of the company greeting visitor and making sure our office operations run smoothly.

If you describe yourself as an independent problem solver who is laser-focused on creating a great customer and employee experience, is an organized and the calm in the middle of a storm, we’d love to talk with you!

Job Responsibilities:

Lead office operations in the following areas:

  • Office management: keep the office looking great, organized, and make sure break areas fully stocked and meetings are supported by working with our service providers (catering, groceries, coffee).
  • Reception: Be the face of the company in our Denver headquarters. You're the first person people will see when they walk in the door, so you are the first impression visitors have of the company when they come in to our office.
  • Building management: Maintain a strong relationship with building management while managing office access cards, building parking, FRONTSTEPS Floor Wardens, and maintenance requests.
  • General Admin: 
    • Purchase food and drinks for the office, ensuring these are consistently in stock, order lunch for office events and management events
    • Schedule and book locations/meeting spaces, ensuring food and other meeting necessities are in place
    • Ensure on-site meetings run flawlessly, send out swag and other items for conferences (and make sure they are returned)
    • Oversee common areas ensuring tidiness
    • Manage office supply inventory, manage company’s e-fax machine
  • Customer service: Liaise with a range of employees and departments with questions on daily shipping and mail
  • Support HR department with employee onboarding ensuring employees have a warm welcome to FRONTSTEPS.
  • Assist in event coordination and planning with FRONTSTEPS Culture Team.
  • Take the lead and run with special office projects as they come to your attention.
  • Coordinate travel requests and provide administrative support for Executive management team which may include:
    • Calendar management
    • Expense report submission
    • Assembling and editing presentations for monthly business reviews and quarterly board meetings

Your responsibility is the office - if you see something that needs to be fixed/improved/started/stopped you are empowered to run with it!

About you:

  • Customer Service and being proactive are your top priorities. You aim to exceed the expectations of our customers -- be they fellow employees or external partners. You strive to go the extra mile to make them smile.
  • You have experience in an office environment, preferably in a customer support or an administrative role and have a degree/diploma in a related field.
  • You bring a positive outlook to the workplace every day and look for problems in need of a solution.
  • You’re insanely detailed and organized.
  • You’re tech savvy, understanding how to manage calendars as well as leverage the latest tools to support a virtual environment.
  • You’re independent and a self-starter.
  • You have experience initiating & implementing projects.

If this sounds like you, and you’d like to learn more about the role and our company please send us your information!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • WebflowCMS
    • SquarespaceCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our office is at 12th & Broadway near Civic Center. Tons of lunch options (Torchy's, Zep's, BurgerFi), a bus stop & a short walk from RTD at 16th & CA

An Insider's view of FRONTSTEPS

How does your team reward individual success?

We established a recognition program for our teams to acknowledge peer to peer award for individuals who go above and beyond. Plus, monthly & quarterly contests for gift cards & team lunch. FRONTSTEPS Managers are invested in seeing that we continue to provide a thriving, exciting, and supportive culture which focuses on innovation & growth.

Marina Vilaysane

Director of Operations

What projects are you most excited about?

I’m excited about the new platform that we’re launching. And we're building rich new customer experiences w/ some household brand names. We're clearly the leader in our industry, but we aren’t taking that for granted. Every client, resident & partner who sees our new products are super impressed. It’s a fun position to be in.

Matt DeWolf

President of Payments

What does career growth look like on your team?

Career growth is about expanding your knowledge through participation in cross-functional teams, engaging in a monthly Brown Bag lunch session or All Hands meeting, and contributing ideas on how to improve upon those processes you’ve participated in.

Sarah

Senior Manager and Controller

How do you make yourself accessible to the rest of the team?

I keep my office door open as much as possible to enable anyone to provide timely feedback and seek advice when the unexpected happens. For that to be successful I build relationships with people across my organization to let them know they can come to me whenever necessary and sometimes just to chat and catch up.

Leo Haasbroek

Chief Operating Officer

What is your vision for the company?

Our vision is to change the conversation around HOA software and be a catalyst in opening up communication between neighbors, HOA Boards and community associations. We are building more than a company, it’s truly an effort to develop a culture of growth and excellence as a team.

Jamie Clymer

CEO

What are FRONTSTEPS Perks + Benefits

FRONTSTEPS Benefits Overview

The benefits of working for FRONTSTEPS are endless! Joining our team means opportunities to be daring and innovative ... every day! You can be part of the engagement team and foster our cool culture with events, outings, and parties. We just rolled out an awesome new program that allows employees to recognize other employees for going the extra mile. Led by employees, for employees it's just one example of what it means to be a FRONTSTEPPER! Oh, and there are a ton of other benefits like health care and beer Fridays ... KEEP reading to find out.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Company-sponsored short and long term disability benefits.
Dental Benefits
The FRONTSTEPS plan covers 100% of preventative care. We have options that include orthodontia coverage.
Vision Benefits
Our competitive vision plan covers 100% of a basic exam, with a copay. Plus, contact lens and eyeglass frame benefits.
Health Insurance Benefits
FRONTSTEPS offers a PPO and a qualified high-deductible plan with FSA and HSA options.
Onsite Gym
The gym is clean and features stair masters, free weights, treadmills, and more ...
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
FRONTSTEPS dress code includes Hawaiian Shirt Day, Fan-dom Day, and Ugly Sweater Day. Oh, and all the other days, you can wear whatever is comfy and casual!
Commuter Benefits
RTD pass allowance is offered to all our employees!
Company Outings
Rockies games, ax throwing, bowling ... the FRONTSTEPS team is all about exploring and taking advantage of the cool stuff Denver has to offer!
Stocked Kitchen
Between ping pong games & foosball, there are snacks galore in our Cantina. Boulder chips, sun chips, granola bars, fruit snacks, and oatmeal. Fresh fruit replenished daily, bubbly water, and soda!
Happy Hours
Every Friday at 4:30!
Parking
Underground parking ... FRONTSTEPS pays a generous (and I mean, generous) portion of the cost to park in our building. No need to walk outside, eveh!
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Our product team demoes new features and enhancement that are releasing in the near future.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Indoor, on-site parking and gym. Supportive environment. Fun, friendly atmosphere with start-up energy and plenty of adult leadership to drive success.

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