Google Analytics Specialist

| Hybrid
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We are looking for a Google Analytics Specialist to continuously improve the conversion rates of clients using FareHarbor websites.

You will be responsible for proactive and reactive identification of issues and opportunities across our clients websites. Each day will be a mix of looking at the success of our websites at scale and on an individual client level. You will use online reporting tools to determine why traffic is moving in a certain way, such as at what point in the process a customer leaves the website or what encourages them to complete a purchase. Problem-solving skills and eagerness to face and overcome challenges are beneficial in this position, as is the ability to multitask, as you will work with many clients each week.

Responsibilities

  1. Analyze individual clients analytics and conversion data to identify issues or opportunities within the conversion funnel.
  2. Craft solutions to increase conversion rate alongside the SEO and Web Content teams
  3. Provide direction to the websites teams on updates to be made to websites based on findings
  4. Communicate with Account Management team and clients to recommend potential strategies and an implementation plan
  5. Report on the success of changes made to clients websites to internal and external stakeholders
  6. Own the strategy and ongoing improvement of automated reporting tools to gather stronger insights on best practices and demonstrate value added to clients through FareHarbor Sites
  7. Identify conversion trends across industry, locations and markets to better target future recommendations and site optimizations
  8. Contribute to best practices for building new FareHarbor Sites and the FareHarbor Sites product.

Ideal Candidate

  1. Must be a master at Google Analytics 
  2. Experience working with Tableau
  3. Experience defining and analyzing User Experience
  4. Attention to detail with a high degree of accuracy on work output
  5. Able to work quickly and prioritize multiple projects
  6. Good verbal and written communication skills
  7. Comfortable suggesting change
  8. Easy ability to adapt to change
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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • Close CRM
    • Campaign MonitorEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Airtable Project Management

Location

1700 Broadway, Denver, CO 80202

An Insider's view of FareHarbor

What are some social events your company does?

We have a variety of monthly social events for each of our offices to take part in - including a summer and wintertime party. One event is Aloha Friday, one Friday a month, where we come together in person to share important regional updates, enjoy lunch together and a happy hour in office.

Brooke

Recruiter

How do you collaborate with other teams in the company?

In my role as a dashboard specialist, I work closely with teams that interact directly with clients, like Account Managers and Support Agents. They handle the “what” and "why" part of the changes, while I take care of the "how" by implementing technical updates to the dashboard.

Claudia

Enterprise Client Dashboard Specialist

What makes someone successful on your team?

In the role of a Mid-Market Account Manager, success takes on many different forms as each individual brings their own unique approach and style to the table! In my experience, success on the Account Manager team stems from a proactive and "be curious" approach.

Chandi

Mid-Market Account Manager

How do your team's ideas influence the company's direction?

On Quality Control we are responsible for thinking critically about our product and giving feedback to make it better. Additionally, because we have an abundance of knowledge about product usage, we are often a source of information for other departments.

Alley

Director, Quality Control

What’s the vibe like in the office?

The vibe in the office is fantastic. It is a highly collaborative environment that is full of positivity. It's a place where we all come together to do our best work. In the office everyone is accessible and happy to answer any questions you might have.

Quinton

Recruitment Coordinator

What are FareHarbor Perks + Benefits

FareHarbor Benefits Overview

* 26 days of paid time off (PTO) and 12 Public Holidays
* Full medical insurance
* Dental and Vision Insurance
* Employee Assistance Program
* Life Insurance
* Short-Term Disability
* 401k plan with employer matching
* Alotted hours towards volunteering
* A casual office environment with tons of company-wide and team building events like First Friday mixers, outings, and more! 

Culture
Volunteer in local community
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Global, hybrid all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
47% of people managers are women as of May 2023
Hiring practices that promote diversity
All interviewers go through a training with a focus on unconscious bias and how to mitigate its effects. Our hiring process is designed to reduce bias through consistent, skills-based assessment.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
We have a team of Wellbeing Ambassadors that provide wellbeing initiatives throughout the year for employees to participate in.
Mental health benefits
We provide a Headspace subscription to all employees and their families.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Personal development training

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