Vertical Solutions Marketing Lead

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Solutions Marketing Lead is an exciting new role at Xero at what is a critical phase in our growth journey. Reporting into the Global Marketing Team, you will be responsible for developing Xeros propositions (in conjunction with other ecosystem and third party partners) to accelerate our growth in key segments including industry verticals.

The Vertical Solutions Marketing Lead will be tasked with working closely with a number of Xero stakeholders (Solutions sales lead, product marketing, ecosystem team, partner marketing and regions) and external partners to develop compelling solutions that meet key segment pain points. You will analyse and commission research, work closely with partners, develop segment marketing plans and central marketing content and sales collateral and identify/track key metrics.

The role draws on previous experience of segment and vertical marketing and building a knowledge of how Xero and/or partner offerings can be utilized for different segment needs. You’ll be a problem solver and collaborator who will thrive on learning about different industry sectors or segments and their platform requirements. You will have experience of marketing via channel partners and third parties as well as direct to small businesses. You will have outstanding marketing skills with an enthusiasm for building relationships. You will be comfortable with change and a fast moving environment. You will have experience at working across countries and / or regions and proven expertise at balancing strategic and execution requirements.

You will be motivated by seeing growth outcomes and have a passion to deliver solutions, programs and outcomes that can be clearly measured.

Of course, this position description is just a guide - the role will grow and evolve over time and in line with the business and management requirements.

What You Will Do...

  • Work closely with the GM - Industry Verticals (Global) and other key stakeholders to identify the primary verticals to focus on including market sizing, addressable market opportunity, competitive positioning and work with third parties to identify appropriate solutions
  • Build clear and compelling insights to help inspire and inform the business about segment strategy, potential and way forward.
  • Analyse and understand the market and customer opportunities and then create appropriate industry and solution marketing strategy plans including lead solutions, messaging positioning and campaign/content elements including customer journeys, web content, demand generation programmes, sales collateral, customer case studies etc
  • Play an important role in contributing to the development of our vertical strategy globally
  • Build a value proposition framework for use across all key verticals.
  • Work closely with regional teams re industry marketing execution and refinement.
  • Work collaboratively with key stakeholders to help accelerate Xero’s brand advocacy and sales strategy in key verticals Attend and present internally and externally to both support & upskill our regional teams

What You Will Bring With You...

  • Experienced leadership, stakeholder management and ability to influence decision making at all levels of an organisation
  • Entrepreneurial mindset drive, work ethic and attention to detail
  • Problem solver and ability to prioritize initiatives and workload
  •  Ability to prioritize in a results driven, collaborative environment
  • Outstanding written and verbal communication skills
  • Strong project management and organisational skills
  • 5+ years of marketing experience Ideally including B2B experience
  • Leading cross functional teams
  • Experience creating a go to market strategy to launch successfully launch strategic partnerships and solutions
  • Working across regions and functions
  • Experience working with third parties to develop and implement partner marketing plans
  • Ability to analyse, interpret and/or compare program results, market research trends and competitive data to identify key learnings, ability to make solid, strategic level recommendations
  • Experience in cloud or SaaS space preferred. Aptitude to quickly come up to speed on new technology concepts
  • Competency in Salesforce software
  • Bachelor's degree or higher

Success looks like...

Clear articulation of priority segments and marketing approaches

Strong engagement with regions, ecosystem and other key stakeholders, improving efficiency and effectiveness of solution marketing approach

Accelerated results in focus segments in terms of market share, brand advocacy, net promoter score and partner/third party engagement

Why Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated. We value our people and offer a wide range of compelling benefits and perks, including Xero shares.

Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

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