Technical Content Marketing Manager (Remote or Denver) at Red Canary

| Greater Denver Area
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Why Red Canary

Red Canary was founded to make security for every business better by protecting organizations around the world from cyber threats. Our combination of market-defining technology, processes, and expertise delivered using an innovative SaaS model is preventing breaches every day.
Why You Matter

The Red Canary marketing team introduces organizations around the world to the solution that will truly help them defend against cyber threats. As a technical writer for the marketing team, you’ll be our liaison between our Cyber Incident Response Team (CIRT), product team, and sales and marketing. You’ll transform in-depth, technical product information, security recommendations, and threat detections into engaging and strategic content that supports our demand generation strategy, product marketing, and website and blog. Red Canary is recognized for providing some of the most educational, high-quality content in the security industry. You are critical in helping us uphold that reputation.

Who You Are

Required Qualifications
  • A minimum of 5 years of product marketing, content marketing, or technical writing within information security; or a minimum of 3 years in a technical information security role
  • Degree in English, Technical Writing, Computer Science, or experience in a related field 
  • Experience working directly with or on technical teams
  • Ability to understand technical details within the mindset of product features and capabilities to create narratives that engage prospects and customers and facilitate conversations
  • Proactive with the flexibility to work independently as well as collaboratively

Preferred Qualification:
  • Experience writing for B2B audiences—specifically C-Level and decision-makers, as well as highly technical audiences 
  • Ability to thrive in a fast-paced environment
  • Knowledge and application of buyer and customer journey stages and personas, and demand generation strategy
  • Experience writing to maximize SEO performance
  • Experience with editing and publishing content in WordPress
  • Ability to write example code in Ruby or Python is a plus

What You Will Do At Red Canary

  • Write, review, and edit content in collaboration with other content contributors and content marketing team
  • Ensure technical accuracy, quality, readability, and consistency across all content
  • Help define, research, and create core content assets including technical how-to articles, threat detection write-ups, webinar slides, product and website copy, and best practice guides/whitepapers
  • Support the marketing team with content needs such as thought leadership, emails, landing pages, social media, sales collateral, case studies, press releases, and other communications as needed
  • Repurpose existing assets into new materials to extend their reach and impact 
  • Have a deep understanding of and keep current with the cyber security industry, including competitors, influencers, trends, and hot topics
  • Other duties as assigned
Working at Red Canary

You will work with an exceptionally talented team that is solving problems facing every business. Additional benefits of working at Red Canary include:
  • Exceptional healthcare and dental coverage including fully paid premiums
  • Unlimited vacation
  • 401k and flex-spending accounts
  • Fitness, phone, and discretionary stipends
  • Work in our Denver office or remotely. 

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Colorado Athletic Club membership / fitness budget. Mobile phone stipend. Discretionary budget. Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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