Sr. Agile Marketing Operations Manager

| Greater Boulder Area | Remote | Hybrid
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GHX is looking for an Agile-experienced, growth-oriented marketing program operations leader to join our Corporate Marketing team. This role is instrumental in optimizing the discovery and delivery of marketing projects across multiple business units at GHX. You will lead our efforts to enhance project prioritization and continuously improve our marketing effectiveness through orchestrated program management that localizes customer-focused work in the business units and drives greater agility of corporate marketing shared services teams. Responsibilities:

  • Lead our continued transformation toward an effective and efficient Agile Marketing Organization:
  • Develop and formalize an Agile approach to marketing program operations from the ground up, including process and standard artifact development, meeting and ceremony cadence and leading change management across the GHX marketing community.
  • Build, manage, and deploy our intake and prioritization criteria and establish the marketing team's operating rhythm.
  • Drive our quarterly and annual OKR planning process, working closely with corporate marketing shared services and Business Unit (BU) product marketing teams to align priorities, strategies and determine execution cadence.
  • Design, execute and create processes to enable scale, and monitor capacity to help optimize the marketing organization.
  • Maintain the centralized calendar of all marketing activities including campaigns and events.
  • Ensure adoption and governance of marketing team values, behaviors, tools, and processes. Continuously improve our standard operating procedures.
  • Ensure the successful delivery of marketing projects by tracking plans, managing shared-service capacity and timelines, and acting as centralized traffic management.
  • Help drive initiatives and projects through the Agile process to completion with an eye on business goals.
  • Facilitate backlog creation, refinement, prioritization, and capacity planning and ensure Corporate Marketing and BU Product Marketing teams are following the best practices to optimize delivery.
  • Manage shared-service team capacity and proactively identify when vendor outsourcing will be required to ensure timely delivery of marketing projects.
  • Establish agile practices and ceremonies such as sprint and reflection meetings and attend them to ensure accurate tracking of goals, projects, and shared service team alignment.
  • Maintain accurate centralized, cross-team campaign execution calendars.
  • Regularly communicate priorities, establish campaign cadence, and identify blockers or risks.
  • Define and review workflow visualizations and provide recommendations for continuous improvement.
  • Facilitate retrospective meetings to uncover hidden causes of dysfunction.
  • Attend daily standup meetings to ensure they're meeting the team's needs.
  • Work with marketing leadership to negotiate working agreements with non-Agile departments.
  • Onboard new team members into the Agile process.
  • Transition leaders from traditional to Agile roles and ways of working. Answer questions and support the team during transitions.
  • Determine, track, and report on key performance indicators (KPIs) to measure the team's success.
  • Help create and maintain the Marketing Success playbook that centralizes and normalizes processes, campaign templates, best practices, and establishes overall 'How we work'.

The ideal candidate is:

  • Experienced with Workfront, Asana or other project management platforms.
  • Analytical, data-driven, with a strong bias towards action
  • Always seeking to understand the bigger picture and executes flawlessly and with high attention to detail
  • Extremely organized with exceptional time and cross-functional team management skills
  • Strong team player with excellent verbal and written communication skills who has experience building and maintaining strong relationships across a matrixed organization or within a marketing shared service model
  • Thrives in a dynamic, fast-paced environment and seamlessly manages multiple priorities through change
  • Able to juggle multiple projects effectively, and stay calm under pressure
  • Adept with facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team and stakeholder levels
  • Creative problem-solver willing to try new things with a pivot or persevere spirit
  • Tech-savvy and proficient in project management software tools
  • Excited by data and facts that drive decisions to optimize our team
  • Extremely familiar with marketing campaign lifecycle
  • Our values in your DNA: Innovate, Collaborate, Inspire and Grow

Required Experience:

  • 5-10 years' experience in project or program operations management for marketing
  • Bachelor's degree
  • Agile certification or experience in Agile project management required

Estimated Salary for this position: $109,813-$125,500The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska.DisclaimerGHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.#LI-Remote #LI-AK

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TheanoFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • JIRAManagement
    • SitecoreCMS
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What are some social events your company does?

One of our goals at GHX is to weave Wellness, Philanthropy, Events, and Culture into the DNA of the employee experience. Some of our most notable social events are the Summer BBQ, Turkey Trot and Holiday Party. Our colleagues from around the country are also included in fun ways virtually, such as themed trivia happy hours and fitness challenges.

Rachel Stoops

HR Specialist

What projects are you most excited about?

Some of my favorite projects thus far have been revamping the onboarding process. I have the pleasure of welcoming new employees every Monday morning, which is very energizing. Throughout this I realized how much GHX cares about their employees and the new hire experience.

Cassie Asare

Onboarding Specialist

How has your career grown since starting at the company?

I started at GHX in 2001 as an admin assistant. Since then, I have worked as an HR Generalist, HRBP, Scrum Master, Project Manager, Program Manager, PMO Manager, Tech Business Operations Manager, before taking my current role as an M&A Program Manager. GHX has always been very supportive of me, providing so many opportunities to stretch myself.

Jennifer Hagaman

M&A Program Manager

What does your typical day look like?

I've loved my job at GHX since I started in 2003. I describe my job as coming to work and putting a puzzle together every day. Solving data problems for our customers, both internal and external, has been my honor, and it's always fun!

Charlie Brown

Manager, Business Intelligence

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance benefit reimburses up to 70% of veterinary services and provides 24/7 access to veterinary services via the Vet Line.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

GHX prioritizes our employees and their wellbeing through various offerings. GHX has a compensation philosophy that commits to equity and market competitive pay. Our workplace promotes flexibility to allow our employees to bring their whole self to work.

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