Social Media Specialist
Are You Ready?
- Ready to take the lead on engaging our target audience by producing and distributing compelling and relevant content across simPRO’s social media channels?
- Ready to join a vibrant, fun and fast-paced company with outstanding benefits?
- Ready for a global role based in Australia or the United States?
The global marketing team at simPRO is looking for a Social Media Specialist who will execute our global social media strategy designed to inform and engage both our internal and external audiences and help meet simPRO’s business objectives.
Join us!
First things first, who are we?
simPRO is a global leading Software-as-a-Service (SaaS) field service management solution for service, maintenance and project contractors. Founded in 2002 in Brisbane, Australia with operations in Australia, New Zealand, the United Kingdom and the United States. simPRO empowers our trade service customers to connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.
What We Can Offer You?
- Opportunities for growth and development
- Comprehensive medical, dental, vision package
- Flexible and generous time off
- Flex 4 (4-day work week)
- Generous Parental Leave for Primary & Secondary Caregivers
- 401k matching (after 6 months of employment)
- Dog-friendly office environment
- Fun team camaraderie opportunities and events
- Casual dress
- Free parking
- Some meals provided
- Happy hours and office games
Job Description / Qualifications
As simPRO’s Social Media Specialist, you will shape our external voice on a variety of social media platforms. This is a dynamic role with high visibility that will blend a mix of organization, creativity, detail, editorial skill and a strong understanding of modern social media dynamics and tools.
You will work to create, amplify, and measure our social media marketing programs.
You will work to create, amplify, and measure our social media marketing programs. You will work collaboratively with marketing, design, product and sales team members to develop product and theme-based social media content to publish across channels—Facebook, LinkedIn, Instagram and Twitter—toward a B2B audience. You will monitor social data, trends, influencers and conversations, identifying and pursuing new ways to engage with our audience of employees, customers and prospects.
Social Media Specific Responsibilities:
- Responsible for coordinating and implementing simPRO’s global social media strategy to strengthen brand identity, engagement and grow a global audience
- Day-to-day management of global corporate social media channels (LI, Twitter, IG & Facebook).
- Create and maintain the monthly social content calendar
- Write engaging copy for posts across channels
- Coordinate original social content in various formats, including simple branded video/audio clips, GIFs, graphs, diagrams, etc. with the help of our brand/design department
- Establish an interactive relationship with the target audience by responding and managing engagement activity
- Promote employee engagement and advocacy of corporate posts through the use of tools such as Sociouu
- Set goals, measure and analyze channel performance using measurement tools such as Falcon and Google Analytics, sharing insights with marketing, and adjusting strategy accordingly
- Coordinate paid social media campaigns
- Stay up-to-date with the latest social media best practices and technologies
- Suggest and implement new features to develop brand awareness
- Work closely with Field Marketing, Product Marketing, Design, Content and Brand teams to ensure alignment of messages and that all outreach is being serviced
What you'll bring:
- A great attitude and enthusiasm for developing creative and powerful strategies to engage and connect with audiences across all channels
- Experience with social media content creation and distribution
- Understanding of social media analytics and measurement tools
- Excellent writing, editing and proofreading skills
- Knowledge of Adobe Creative Suite
- Well-honed interpersonal and relationship-building skills that facilitate strong working relationships with key internal stakeholders
- Experience working directly with all levels of employees from front line to executive staff
- Experience leveraging creative approaches to tackling communication challenges in engaging ways
- Successful project management skills
- Experience working with social media management tools such as Falcon and Sociouu
simPRO Team Members show:
- A pragmatic approach with a can-do attitude
- Enjoys a fast paced environment and collaborating with team members across the globe
- Thrives on achievement, team success and contributing to the growth of the business
- Ability to quickly learn and adapt to changing requirements
- Excellent organizational skills,well-presented individual and can prioritize where required
- Demonstrate our values for Fun, Collaborative, Transparent, and Innovative
- Healthy work life balance and flexible work arrangements
Core Values Required Of All SimPRO Employees
While experience in the above areas will be highly considered, it’s important to note they will be secondary to the person with the right determination, attitude and simPRO compatibility . Our culture and core values (below) are very important to us:
- We Are One Team
- We Own It
- We Innovate
- We Care
- We Have Fun
simPRO is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.