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Social Media Coordinator (contract)

| Greater Denver Area
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Job Summary

The Social Media Coordinator will focus on activation and execution of social media projects and strategies as part of the overall global marketing strategy. Responsibilities for this position include: social monitoring, content creation, routing and approvals, project management, page moderation, and campaign execution.

Key Responsibilities

Campaign Planning and Execution

  • Create, execute and manage organic social media campaigns for Arrow corporate accounts.
  • Maintain monthly campaign and content calendars and ensure content approval process is followed.
  • Ensure alignment and integration of social media campaigns with other key marketing channels, such as SEO, SEM, email, website, affiliate and PR.

Social Content Creation

  • Directly creates social media content that aligns with audience, brand, campaign and/or channel strategies.
  • Demonstrates excellent writing/editing skills by creating content that is compelling, concise and within the specifications of social channel/ad platforms.
  • Use imagery and rich media (video, slideshows, gifs) to aid in the conveyance of key messages.
  • Develop toolkits, resources, templates and best practices to help business unit marketing teams understand social channel nuances and drive efficiencies in the content creation process.  
  • Constantly keep up with social platform capabilities and strengths, as well as competitive use of social channels/content. Proactively seek ways to innovate based on these changes/capabilities

Social Media Listening & Brand Monitoring

  • Day-to-day monitoring of social media mentions. Social channels include: Facebook, Twitter, YouTube, Instagram, and LinkedIn.
  • Investigate, interpret and take appropriate action on social comments. Recommends appropriate actions based the nature of the comment. Ideal candidate should effectively blend excellent comprehension skills, sound business judgement, crisis/risk mitigation with a desire to foster excellent customer experiences.
  • Partners with internal stakeholders – such as customer support, sales, marketing, PR and legal/compliance to effectively handle social mentions through to resolution in a timely manner. 
  • Proactively identifies opportunities to engage with social audiences and build meaningful experiences.
  • Classifies and tags social mentions – based on defined Sprinklr tagging structure – to facilitate analysis of inbound social media mentions.

Qualifications

  • Bachelor’s degree in marketing, communications or related field
  • 1-2 years of experience in marketing, communications or related field
  • Strong communication skills, both written and oral, and the ability to interface with cross-functional teams in a professional way
  • Self-motivated and organized, takes initiative to keep projects moving forward
  • Strong technical understanding of and interest in the major social media platforms and their best practices, including Facebook, Twitter, Instagram, YouTube, LinkedIn
  • Strong attention to detail and accuracy (i.e. in data management, editorial/text and/or procedures)
  • Creative thinking – ability to develop excellent content ideas, alternatives for solving problems and unique approaches to work.
  • Exercises good judgement – ability to quickly assess a situation for risk, and escalate/involve others before making decisions
  • Understanding of and ability to adhere to brand guidelines and other written/oral procedures
  • Teamwork and collaboration – ability to partner with peers to accomplish projects
  • Organizational skills and the ability to multi-task, handling several projects at once while meeting tight deadlines
  • Previous experience with Sprinklr a plus
  • Photography and design skills a plus
  • Experience with the Adobe Creative Suite a plus
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
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    • SitecoreCMS
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    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks