We’re looking for talented, strategic thinkers who can write well but also understand how to use social media to tell a brand story and drive results.

WideFoc.us community managers are responsible for curating, writing, delivering, and publishing posts across platforms — Facebook, Twitter, LinkedIn, Instagram, and more. They engage with online communities and work closely with assigned clients. The ideal candidate for this position is a friendly communicator who has solid time management skills, pays attention to detail, is organized, and works well under limited supervision. Community managers are supported by the WideFoc.us team - strategy, copyediting, social ad strategy, account management.

Responsibilities:

• Participate in regular client meetings

• Communicate with clients weekly and sometimes daily

• Community management of assigned clients:

  • Manage social media platforms

  • Curate content for assigned social media content calendars

  • Write and post daily and real-time content for assigned social media platforms

  • Engage in two-way, online conversation with target audiences for assigned accounts

  • Monitor assigned channels for customer service and online reputation issues

• Support social advertising campaigns

• Draft blog content

Requirements:

• Excellent writer, proficient in proper grammar, punctuation, and syntax

• Skilled in interpersonal communication; able to build relationships with clients

• Ability to respond to social media replies and complaints with messaging that fits the situation (critical information and messaging will be provided)

• Familiarity with social media platforms, such as Facebook, Instagram, LinkedIn, Twitter, Snapchat, Yelp, YouTube, and others

Ideal candidates will:

• Have experience in using social media tools for business, including developing and managing social media strategy and communities

• Have previous client and account management experience

• Be chameleon-like in their ability to write in the distinct voices of all client's brands

• Be able to write intriguing blog posts  

• Enjoy creating and consuming new content types

• Know how to help clients and others understand the value of our social media outreach and engagement

Apply to this position if you:

• Have strong interpersonal, written, and verbal communication skills

• Enjoy working independently and with a team

• Are a self-starter and able to manage your own time well

• Are highly organized and can complete work objectives and goals under limited supervision

• Carry yourself in a professional demeanor with a positive approach to customer service and teamwork

• Found the typo in this job listing

• Use social media every day

Don’t apply if you:

• Can’t work in our LoHi office on assigned days

• Need constant oversight, management, and direction

• Don't love writing

• Don’t use at least one social media channel consistently

You’ll need a moderate degree of familiarity with online systems and general technology and you’ll need to supply your own computer. A strong personal brand/social media following is a plus. Initiative, creativity, and inspiration are appreciated. Agency experience is a bonus, but solo practitioners are also encouraged to apply!

Work design and compensation:

Our community managers enjoy a high level of flexibility in the design of the position's workflow. Pay will be determined according to the candidate's qualifications and clients assigned. This is a 90-day, contract-to-hire position; part-time to start, with potential to move to full-time. Full-time employees receive a comprehensive health benefits package and earn PTO.