Senior Manager of Paid Digital Marketing

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About This Opportunity

Rachio seeks a Senior Manager of Paid Digital Marketing to own the strategy, execution, and optimization of paid, and at times, unpaid acquisition programs. You will be focused on growing Rachio’s revenue across its consumer channels by optimizing and expanding Rachio’s buyer journey and multi-touch attribution models to inform high-impact experiments, drive key insights, and opportunistically manage spend based on true ROI.

In this role you will have great autonomy and the direct impact of your work will be clear for the business. You will work in alignment with leadership to execute Rachio’s paid search and social platform strategy and increase visibility of those decisions across stakeholders. In addition, you will partner closely with key stakeholders to define and tackle improvement opportunities. This is a highly unique opportunity to take on ownership to help drive the next wave of growth at Rachio.

Job Duties and Responsibilities

  • Define strategy, execute, manage, and efficiently scale Rachio’s acquisition programs, both online and offline, providing immediate impact on paid search and social campaigns
  • Own the customer acquisition function, including setting short- and long-term strategy, forecasting growth, providing business updates, and budget planning and allocation
  • Continually expand and refine Rachio’s multi-touch, multi-channel attribution model to inform ROI-based decisions and support mapping Rachio’s buyer journeys
  • Design and run high-impact tests to drive key customer insights and optimize acquisition funnels
  • Collaborate with Rachio’s content and creative teams to iteratively produce high-performing ads and landing pages, informed by customer segmentation research, other data and past results
  • Independently monitor, analyze, and report on KPIs and performance trends; report on true incremental impact of experiments and campaigns
  • Compile industry research, competitive landscape information, information about new tools, and benchmarking, and produce actionable recommendations
  • Leverage data from and partner with internal teams to find strategic insights that drive customer acquisition
  • Manage relationships with external vendor partners
  • Be an expert on Rachio brand including strategic landscape, consumer feedback loops, brand and user analytics, and competitive positioning

Requirements and Skills

  • Minimum of 3 years of experience in results-oriented digital direct-response marketing managing acquisition programs at a startup, ecommerce company, or digital media agency
  • Broad and deep knowledge of paid social, search, display, and shopping; ability to develop SEM strategy and implement in collaboration with internal and/or agency teams
  • Fluency with Facebook Ads Manager, Google Adwords, Amazon DSP, Google Analytics, Facebook Attribution and other digital marketing platforms; expertise with Excel; working knowledge of email marketing platforms, proficiency in SQL, and Tableau (or other BI tools) is a plus
  • Obsessive customer focus; desire to understand the channels in which the customer is consuming media, interacting with our messaging in various channels, and how best to position our brand and capture attention and interest
  • Intensely data driven; persistent hunger to analyze and improve performance
  • Critical and creative thinker; can dive multiple levels deep to solve tough problems
  • “Owner’s” attitude; tackles problems through to solutions and has an ability to work both independently and across functions
  • Curious, nearly to a fault; your insatiable desire to get beyond surface level learning and uncover true insight is fueled by asking 2nd, 3rd and 4th order questions
  • Unwaveringly objective; you represent the voice of the consumer, especially when learning is counter to initial hypotheses or prior learning  
  • Skilled data storyteller; you are comfortable weaving together disparate sources of information into a holistic story with strong recommendations based on trends and consumer facts
  • Strong quantitative analytical skills; an understanding of the statistical basis for A/B testing
  • A continual learner; always seeking to improve yourself, your team, and the world around you
  • Exceptional verbal and written communication and collaboration skills, at all levels of the organization
  • Thrive in working flexibly and efficiently, and both providing and receiving direct, honest, and supportive feedback
  • Exceptional ability to collaborate well with others across all levels of the organization.

Compensation

  • The salary range for this role is $105,000-$125,000
  • Stock options

Benefits and Perks 

  • Medical, dental, and vision insurance -- premiums are 100% paid for employees and 60% paid for dependents
  • Due to COVID-19, Rachio is currently fully remote. We are exploring our options for in-person engagement for 2021 and are open to this being a full-time remote position with some travel.
  • Unlimited vacation
  • 401(k) plan - company match
  • Professional Development budget
  • Work From Home stipend
  • Relaxed dress code

How to Apply

  • Please apply via our careers page 
  • A cover letter is required

About Rachio

Rachio is a mission-based startup striving to make sustainable water use effortless and rewarding. A category leader within the smart home industry, our revolutionary smart sprinkler controllers and best-in-class app technology make it easy for homeowners to balance personal goals with efficient, transparent water use. With a passion for innovation, we are continuously innovating to develop products that homeowners love and solve meaningful problems with technology. Together, the Rachio community has saved *billions* of gallons of water - and counting. 

We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • JestFrameworks
    • ServerlessFrameworks
    • NoSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • SolidWorksDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • ShopifyCommerce
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MailChimpEmail
    • Retention ScienceEmail
    • SEOLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

Rachio is headquartered in Denver but Rachians are able to work remotely from anywhere in the US.

An Insider's view of Rachio

What are some social events your company does?

Starting with Empathy is one of our Core Values and we honor that value by hosting company offsites each year. The events bring us together to have fun and to get to know the humans behind the screen. In the remote world, we have a variety of events to connect with each other including virtual drink-making, happy hours and games!

Jess

People Operations Coordinator

What projects are you most excited about?

Continuing my journey with Rachio social media, I’m excited to introduce targeted Influencer Marketing into our social strategy. We have such a dynamic and informative Rachio community, I can’t wait to see how reliable, authentic creators can drive new, passionate viewers to our content.

Shea Hennessy

Social Media Manager

What makes someone successful on your team?

I think the key to being successful on our team is being a good communicator. Good communication helps us all stay in sync with our aligned goals and what we can each do to tackle them in the most efficient manner.

Nick

Software Engineer (iOS)

How do you make yourself accessible to the rest of the team?

An open door is key to Rachio’s growth and culture. I hold 2 hours on my calendar for weekly “H20 Talks” providing opportunities for Rachians to ask any question, catch up or inform me about concerns. I lead our All Hands meetings and attend department team meetings. I believe regularly interacting with all departments is vital to staying connected

Kim

CEO

What are Rachio Perks + Benefits

Rachio Benefits Overview

At Rachio, our Core Values aren't just for our customers, they’re for our employees too. Our benefits & perks are a reflection of our values and they ensure that we are able to thrive at work and home.

We “Delight to Sustain” with our Corporate Social Responsibility (CSR) and product recycling programs, and by partnering with local nonprofits such as Denver Urban Gardens (DUG).

To “Start with Empathy,” we have an Unlimited Vacation policy and a variety of leave options to meet each person's unique circumstances. We have a relaxed dress code to welcome open expression, and Rachio covers 100% of employee premiums (60% of dependent premiums) for medical, dental, and vision insurance.

Rachians are encouraged to “Fail Strategically” - when we fail, there are opportunities to grow and learn with our yearly Professional Development stipend.

Because we trust our employees to “Participate and Commit,” Rachio promotes personal agency with flexible, work-from-home schedules, and provides team bonding opportunities at our regular company offsites.

Culture
Team based strategic planning
Flexible work schedule
Remote work program
Rachio employees work 100% remotely. A work-from-home stipend is provided monthly.
Diversity
Mandated unconscious bias training
As part of our onboarding, all Rachians complete unconscious bias training & gender pronoun training.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rachio's Flexible Spending Account helps cover eligible expenses related to the care of a child or eligible dependent, and helps cover eligible health care-related expenses with pre-tax contributions
Disability insurance
Dental insurance
Vision insurance
Health insurance
Premiums are 100% paid for employees and 60% paid for dependents, based on company sponsored plans
Life insurance
Pet insurance
Rachio provides optional benefits that include pet insurance and more!
Wellness programs
Rachio offers an Employee Assistance Program (EAP) which provides access to confidential counseling sessions, legal services, childcare support, and webinars
Financial & Retirement
401(K) matching
401(k) plan with a company match
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
10 paid sick days per year. Rachio also offers 2 weeks of paid Empathy leave for when Rachians experience personal hardship, including family medical difficulties.
Office Perks
Company-sponsored outings
Rachio aims to host 3-4 offsites per year, including potential virtual events as we continue to be mindful of COVID-19. Rachio accommodates travel, stay, meals, and team building activities!
Home-office stipend for remote employees
All Rachians receive a monthly stipend of $100 to put towards work-from-home costs.
Professional Development Benefits
Promote from within
Continuing education stipend
Employees receive an annual stipend of $1200 to put towards furthering their education and career growth, including paid industry certifications, job training, and conferences.

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