Senior Manager, Direct Marketing

| Greater Denver Area | Hybrid
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Funding Circle Marketing drives growth, but not just Funding Circle’s. We connect small businesses with the funds they need to grow and connect investors with a way to grow their nest egg.  So far we’ve lent $8.6 billion resulting in the creation of over 75,000 new jobs globally - and we’re just getting started.  We’re data-driven, action-oriented, and just plain fun.

About the Role

Funding Circle is seeking a Marketing Manager in San Francisco, to support profitable growth through our direct mail channel. The Market Manager will have end-to-end accountability for the mail channel’s overall performance and execution accuracy in a data-driven environment.

This role requires someone who's analytical and detail-oriented, but also interested in working with our creative team and outside agencies to test out new materials. The channel can't be successful without both. The successful candidate will oversee direct mail channel strategy with end goal of increasing customer acquisition and driving ROI to meet business objectives for direct mail acquisition channels, including tracking daily performance and results, work with the Data team and continually test who to target, with what message, and at what cadence frequency, and driving innovation in the creative messaging and copy that is used.

  • Own the execution and analysis of customer acquisition through direct mail.
  • Build channel strategy by leveraging data modeling and print/production partners to deliver innovative and scalable ways to grow our customer base.
  • Partner with the customer analytics team to manage audience segmentation strategies across markets and demographic profiles.
  • Leverage customer insights and own the full lifecycle of the creative development process in partnership with our in-house creative team.
  • Make performance recommendations and share key learnings across broader marketing organization.
  • Manage partnerships with external vendors to drive performance improvements and growth opportunities.
  • Support channel forecasting and budget allocation.
  • Actively seek knowledge and learnings on the latest innovations and opportunities impacting the overall marketing landscape.

About you:

  • BA/BS degree in a business/marketing related field, with strong quantitative background.
  • 5+ years of experience managing successful growth-focused DR marketing campaigns.
  • Excellent Excel skills required (familiarity with SQL a strong plus)
  • Ability to set-up A/B tests and measure results
  • Ability to set goals and execute under tight deadlines required
  • Must be extremely detail-oriented, analytical, and results-driven
  • Excellent negotiation, quantitative, and analytical skills
  • Agile and able to adapt quickly to changes
  • Strong verbal and written communication skills
  • Excellent time and project management skills
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ClojureLanguages
    • jQueryLibraries
    • KafkaLibraries
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • AWS (Amazon Web Services)Services
    • Google CloudServices
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • Bob and Culture AmpProject Management

Location

Located in the economic powerhouse Central Business District. Easy access to all area RTD Light Rails, entertainment, and fine dining to food trucks.

An Insider's view of Funding Circle

What’s the vibe like in the office?

What attracted me to Funding Circle was more than creating a better funding solution for small businesses. It was the people I would get to work with and the value alignment I was looking for. A company that lives it's values through every decision and interaction is what I believe creates success. It's exciting to see that in action every day.

Jen

Head of Sales & Operations

What's the biggest problem your team is solving?

Product needs to find the best solution that benefits both the customer and the business - in a way that scales. We address pain points and increase points of delight for the user, then innovate via cross-functional teams to grow the business. My roadmap has initiatives to find ways to attract and say yes to more small businesses.

Francine

Senior Product Manager

How has your career grown since starting at the company?

I've gained a great deal of new skills that are leading to my career growth. Starting on the Customer Success team, I got a solid understanding of the organization from a post-funding standpoint. I explore the world of qualitative research with competitive analysis and customer interviews, and grew my speaking skills through presentations & forums.

Liza

Customer Experience (CX) Researcher

How does the company support your career growth?

During my time at Funding Circle, I have had the opportunity to work on many aspects of the business. Funding Circle has provided me with the necessary resources to develop my professional skills. Additional learning that is provided has helped me gain the necessary knowledge to do my role well while learning more about the financial industry.

Chris

Strategic Partnerships Manager

What are Funding Circle Perks + Benefits

Funding Circle Benefits Overview

Competitive salary with a robust health benefits insurance package, 401(k), and various wellness resources.

Unlimited vacation and flexible working hours

Fully-stocked kitchens with free drinks and snacks

Regular social events, team bondings, employee-lead volunteer days, and club activities (such as Women@FC, Circle of Pride, FC Impact, and Development Book Club)

Opportunities to learn, develop, and grow your career through global programs, team/functional training, and $300 annual personal development benefit

Within walking distance of public transit

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
In office Yoga every Wednesday!
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Catered lunch once per week from ClusterTruck
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Happy hours are hosted every Thursday and for many special occasions.
Onsite office parking
We offer employees a parking subsidy.
Recreational clubs
Relocation assistance
Relocation available for some key roles.
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

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