Retention Marketing Manager at Angi

| Greater Denver Area
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About Angi:

Angi® is the home for everything home. From repairs and renovations to products and financing, Angi is transforming every touch point in home services. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Our products and technology help our customers love where they live while helping small businesses grow and thrive. We believe the home is the most important place on earth and we are at the beginning of our ambitious journey to redefine how people care for their homes - join us! 

About the Role:

Angi’s Pro Marketing team is expanding, and we want you to have fun at your job while also growing your career.  We are looking for a motivated, organized, and ambitious leader with a strong Email Marketing track record, to join our team as a Manager.

As a Retention Marketing Manager, you will focus on creating engaging and personalized customer experiences for service professionals across multiple channels. You will help own the Pro campaign calendar, drive step-changes in our performance through better targeting and messaging, and build a culture of continuous testing & growth. The role is highly cross-functional and has significant exposure to Angi leadership.

Responsibilities:

  • Create and execute retention and engagement initiatives via automated and personalized email marketing, SMS, push notifications and in-app dynamic content
  • Work with a relevant team to build on-brand user communication workflows, setup personalized customer journeys, triggers and automation
  • Manage lifecycle campaigns from end to end; strategy, calendaring, creative, content, implementation, deployment, optimization, monitoring, reporting and analysis
  • Deliver reporting and dashboards and forecasts that accurately measure channel performance on a daily, monthly and annual basis
  • Develop and communicate insights and business recommendations to step-change the effectiveness of Pro Retention Marketing
  • Be an important voice in the room on strategic growth initiatives to drive LTV: including but not limited to onboarding, engagement, monetization, partnership marketing programs
  • Manage 1-2 direct reports

What you’ll need:

  • 4+ years overall experience in analytical and/or strategic roles
  • 3+ years of experience working directly with CRM programs. Experience with Responsys not required, but preferred
  • Extremely comfortable with data. Able to synthesize large data sets into digestible information
  • Track record of running continuous testing and optimization initiatives
  • Knowledge in customer segmentation, list management, deliverability and CAN-SPAM laws
  • Basic knowledge of UI/UX principles and best practices
  • Excellent written communication skills required. Copy-writing experience a plus
  • Interested in branding and in-tune with what it means to create a strong on-brand marketing experience
  • Fluency in HTML/CSS to build and debug emails is a plus
  • Knowledge of SQL not required, but preferred
  • Strong communicator and team player
  • Attention to detail, a sense of urgency, and relentless follow-through

Compensation & Benefits

  • The salary band for this position ranges from $85,000 - $100,000, commensurate with experience and performance. 
  • This position will be eligible for a competitive year end performance bonus & equity package. 
  • Full medical, dental, vision package to fit your needs 
  • Flexible vacation policy; work hard and take time when you need it 
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • OracleDatabases
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Nestled within the River North Art District east of the South Platt River is the home of our Denver HQ office. Caddy corner to a variety of popular local restaurants and bars, this location provides access to the after-work happenings residents enjoy and the office itself has a variety of amenities.

An Insider's view of Angi

What’s the vibe like in the office?

From my first day walking into the building, it felt as if I had entered the most inviting home I had ever been in. The culture was evident, from the smiles and overall happiness to be at work, was a first for me. When I think of the culture the first thing to come to mind is a large table with room to fit all of our culture that we bring to the ta

Sean

Inside Sales Manager

What projects are you most excited about?

The Leadership Development Program is a project to become eligible for management. Career growth is one of the reasons I chose a career with HomeAdvisor. The projects I am working on focuses on improving my FTE, Retention, and Pipeline Management to make sure I am in good standing to become the best version of myself and to lead a team

Kira

Bowman

What makes someone successful on your team?

Being coachable, you have to be willing to put yourself out there and not always wait for a coaching. Feel comfortable to talk to someone if you’re having an issue and soak up the feedback, be moldable.

Rachel

Inside Sales Manager

What is your vision for the company?

The vision of the office in Chicago is to grow leaders. The Sales Leadership Development Program provides mentorship to sales representatives who are interested in future leadership opportunities, and new managers transitioning into the role. The course is designed to help breed our leaders and future leaders with the tools necessary to succeed

Connor

VP of Sales

How has your career grown since starting at the company?

When I was selected to do the open bell ceremony in New York during the merger. It lit another fire under me and let me know that there’s a different kind of energy here. I really wanted something bigger here with the company. They believed in me, and they gave me a prestigious honor. To know that the company believed in me, made me give 150%.

Antoine

Sales Manager

What are Angi Perks + Benefits

Angi Benefits Overview

Angi strives to make all employees feel valued through a variety of programs, perks, and benefits. We're proud to offer competitive salaries, unlimited earning potential for our sales consultants and an environment that provides opportunities for professional development. We also extend comprehensive healthcare offerings, 401K, generous PTO, pet insurance, and more!

Culture
Volunteer in local community
Friends outside of work
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
We have an onsite gym in our RiNo building for unlimited use by our employees!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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