Product Marketing Manager

| Greater Boulder Area
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Position: Product Marketing Manager
Reporting Structure: Reports to Chief Strategy Officer
About the role:
JumpCloud is searching for an experienced, SaaS-focused, Product Marketing Manager, a key position acting as the catalyst of our product’s go to market execution and the driver of its core positioning and education. Our PMM role is critical in ensuring the ‘what’ and the ‘why’ of our Directory-as-a-Service® features, including their positioning and underlying value to our customers, is consistently and clearly communicated and deeply understood by a wide variety of internal and external audiences. 
About the company:
JumpCloud’s industry leading Directory-as-a-Service platform centralizes and simplifies identity management for thousands of users globally. We offer an incredible opportunity to learn and make an impact at a fast-growing startup. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is ample opportunity to progress and are rewarded for the ability to find and offer unique approaches you are required to solve problems for. 
About you:
We are looking for a passionate individual who loves to dive deep and understand the intricacies of our product, is not afraid of hands-on demonstrations and presentations of highly complex and technical material, and deeply understands the needs of our users and what they need to be successful in their jobs. You will also be the go-to source for understanding the competition and players in your market sector to contrast our value and approach to the critical problems we are solving. Said succinctly, you are the SME in your domain-area of JumpCloud. You thrive working cross-functionally. Interfacing and collaborating with a wide variety of team members across marketing, product management, sales, customer success and finance all the way to the customer themselves. You enjoy taking new technology from inception to industry-wide recognition as a leader in your segment. Join us if you are looking to make an impact, thrive in a fast paced environment, embrace new opportunities, and challenge yourself to be consistently better each day. 
Key Responsibilities:

  • Product and Feature Positioning and Messaging - Build JumpCloud’s positioning and messaging for key functional areas of JumpCloud’s Directory-as-a-Service platform. Understand the market, competitors, users, pains, and more to accurately position our product and features in prospects’ minds. Operationalize processes around this so that the entire company is operating from this information.
  • Competitive Intelligence and Analysis - Understand the competitive landscape and translate this analysis to internal and external work products. Develop processes for collecting competitive intelligence, distilling into the right level of detail, and then translating into internal and external communications.
  • Go to Market Leadership - Provide leadership around go to market activities for our feature releases. This includes building feature level positioning and competitive landscapes, preparing internal teams, and informing launch activities. While other arms of the marketing team will execute on many of the public-facing deliverables, you must be able to understand growth marketing approaches.
  • Internal Enablement - Develop processes, materials, training, and documentation for internal enablement. This includes training sales and marketing, supporting the creation of sales decks, battle cards and more.
  • External Evangelism - Provide subject area expertise and thought leadership to assist with JumpCloud’s field marketing objectives. Provide product demonstrations and key presentations to external audiences. 

You will need:

  • 4+ years of product marketing or related experience
  • Experience in B2B SaaS product marketing within product-led companies
  • Exceptional writing and communication skills 
  • Demonstrated ability in public speaking to highly technical audiences
  • Experience in security solutions such as single sign-on (SSO), Identity and Access Management (IAM), Identity-as-a-Service (IDaaS) and directory services (JumpCloud, LDAP, Active Directory). 
  • Proven ability to simplify complex technical information for simple consumption and 
  • Analytical approach to understanding product marketing
  • Comfortable with autonomy, driving initiatives, and acting as an owner of your domain
  • Extremely well organized with the ability to manage multiple initiatives at once and deliver on time
  • Ability to work and thrive within a fast-paced and continually growing environment
  • BA/BS - MBA a plus​
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Flexible PTO policy, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Mandated unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity employee resource groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability insurance
Dental insurance
JumpCloud has two different dental plans to choose from.
Vision insurance
Health insurance
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental health benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Transgender health care benefits
Wellness days
Abortion travel benefits
JumpCloud's employee healthcare benefits include expanded medical travel coverage. Medical travel coverage is available when there is no provider located within 100 miles of an employee's home.
Financial & Retirement
401(K)
In addition to 401k, meet with a personal financial consultant to assist with financial wellness planning. This benefit is provided at no cost to team members and includes unlimited 1:1 sessions.
401(K) matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid holidays
Paid sick days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

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