😎 Our Culture

Our number one goal at Quantum Metric is happy people, healthy and diverse culture. We’re passionate about empowering people to develop their passions, as well as ensuring that everyone feels supported along the way with training and development programs designed to accelerate your career. As a remote-first company, we stay connected through our numerous committees and resource groups, including the Woman’s Resource Group, Parent’s ERG, and our DEI committee, to name a few. By joining Quantum Metric, you will have the opportunity to accelerate the trajectory of your career in the highly competitive enterprise SaaS space. In 2021, 26% of employees received an internal promotion. 

By joining our team, you’ll help some of the world’s most recognized brands deliver cutting-edge digital experiences that empower employees to truly empathize with their customers.

Here at Quantum, we value all types of experience and education. We don’t expect you to meet every qualification for this position, and encourage you to apply if you have knowledge in most areas. Our door is open to everyone, and we can’t wait to add your unique identity to the team!

🚀 About the Role

We’re looking for a passionate and capable product marketing manager to join our team. You’ll be passionate about digital technologies and data and how they help leading companies transform their organizations and build the best digital products faster. You are a geek about impactful technology that solves real customer problems. You strive to understand the ins and outs of our platform and are passionate about telling the world about our product.  

As our Product Marketing Manager, you will be the glue that binds our product strategy to the tactics we need to drive success in sales and marketing and to achieve results. You are an adaptable critical thinker who can add value to a variety of conversations and quickly pick up context. You will be the product evangelist and will play an integral role in product launches, enablement collateral, market research, platform-centric content, and customer marketing efforts.  

You know our buyers better than they know themselves, including how they make their buying decisions. This isn’t guesswork. You back up strategic insights with market evidence and then use that knowledge to drive the development of positioning and messaging that resonates with buyers and empowers our sales channels to be successful. 

You are a key partner to our enablement and GTM leadership teams, helping them ensure that our sellers have everything they need to ramp up quickly, sell newly launched products, and have valuable conversations with prospects. 

🔧 Responsibilities and Requirements

• 3-5 years experience in product marketing, technical marketing, product management, field/sales engineering, or sales, preferably at a B2B SaaS company in digital experience monitoring, application performance monitoring, digital analytics, or related
• Able to collaborate across product, engineering, marketing, partnerships, and sales — simply put people want to work with you because you add value to any conversation 
• Comfort with technical topics and the ability (and drive) to quickly understand unfamiliar topics — you quickly become a go-to resource for internal teams
• A critical and strategic thinker — able to work with a team to build strategies from the ground up and execute against deadlines
• Experience working closely with product teams to drive customer adoption and success from beta to public launch using everything from onboarding email cadences to in-app messaging
• You partner with our customer advocacy/marketing team to deliver impactful programs to our customers - from new user nurture programs onboarding to gathering peer reviews
• You love telling stories and have top-notch writing and speaking skills
• As the product and market expert, you will collaborate with our marketing team to develop innovative programs that drive demand. Attention to detail and an eye for quality are critical to your success, along with an ability to grasp and present our product’s value proposition in a way that resonates and clearly articulates how we solve our buyers’ problems. 
• 10% Travel
• Compensation: $100 - 130k

🏆 Perks and Benefits

This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD 

Healthy Rewards – Discount Programs

401k and Options / Equity 

12 company holidays

Unlimited PTO

Summer Splash! Every other Friday off during summer

Sick leave

Parental/Adoption Leave

In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities 

Rewards and recognitions programs 

Robust onboarding and training program

One-time stipend for work at home employees

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program 

Lead Referral Program

MacBook Pro and awesome swag delivered to your door

Supportive and collaborative culture 

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

🐉 About Quantum Metric

As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact. 

Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.

If the above role feels like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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