Product Marketing Manager, Privacy & Security at Zoom Video Communications

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The Company

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

 

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Role

In the role of Product Marketing Manager, Privacy & Security, you will help drive the business of the core component for our trust strategy. You will partner with various cross-functional teams on product plans, driving messaging and positioning on features and privacy / security initiatives and craft go-to-market (GTM) plans that will help increase awareness and usage of Zoom’s platform. You will serve as spokesperson and subject matter expert with external and internal audiences. As we continue introducing new capabilities, you will lead the messaging process before launching them publicly in PR, web, and sales content.

You will join a dynamic team with various backgrounds and a deep passion for the success of others and the team. You are curious, eager to learn from others and to provide inspiration and guidance. You are up for big challenges, enjoy the journey to clarity, and know when to push yourself and others for greater success. Serve as a spokesperson and subject matter expert with external and internal audiences.

Responsibilities

  • Design, enable, execute, and measure product launches and go-to-market plans / strategies.

  • Work with partners across product, legal, comms, sales, and beyond to develop messaging and marketing assets that resonate with our target audiences.

  • Research market and competitor trends to optimally position.

  • Drive strategy recommendations and go-to-market adjustments for the Zoom based on deep upsell knowledge, and feedback from customers, sellers and partners.

  • Collaborate across sales, marketing and WW roles to land and actively manage the existing sales plays and incubation programs.

  • Lead development of local enterprise price promotions and seller incentives.

  • Provide insights to leadership team during regular leadership reviews.

  • Ability to think, design, and execute creative initiatives to strengthen brand awareness and a keen eye for detail.

  • Identify metrics and drive regular communication on progress for the product marketing and marketing organization.

  • You will take a lead role in major product marketing initiatives. Whether working on new product launches or creating new short-form documents for field training, you will be able to take point in delivering high-quality material.

  • You will develop a perspective on where we should go next. Combining primary research, secondary research, and your experience in enterprise software, you will recognize trends early and test novel messaging before the market catches on. In sessions with our product and engineering leaders, you will be able to serve as the voice of the customer.

Qualifications

  • BA or BS; MBA preferred

  • 3+ years of experience in enterprise product marketing for high-tech software company.

  • 2+ years of experience in privacy and security space.

  • Strong executive communication, storytelling skills, and the ability to translate complex ideas into simple customer stories.

  • Experience working in a collaborative and fast paced environment.

  • Ability to view a business holistically end-to-end across marketing, sales, product, engineering, and partner and across organizational boundaries.

  • Strong analytical skills to analyze business performance, identify market opportunity and develop useful insights from data.

  • Exceptional organizational skills and ability to manage multiple priorities.

  • Ability to develop plans and strategy but also happy to roll up sleeves and to execute.

  • Drive for results and action oriented.

  • Ability to handle and thrive in ambiguous business situations.

  • Proven track record of bringing products from beta-to-launch-to-adoption.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!
The United We Tech Series: The Zoom Episode
Watch

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.

Michael

Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!

Ashley

Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.

Nicole

Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.

Tuckett

SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.

Sandra

Business Development Rep.

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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