Product Marketing Director - ePay

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As the Product Marketing Director - ePay, you will be the strategic marketing leader who catapults GHX/ePay to become the market leader for solutions for healthcare payables and financing. You will actively define, shape, and win this developing market space. In this role you will be responsible for deeply understanding market trends, buying behaviors, and GHX/ePay's solutions in order to communicate our vision, value proposition, and differentiation. You will define go-to-market strategies, messaging, positioning, and tactics. This is a highly cross-functional role requiring collaboration with marketing and sales, client success, product management, and services. You will drive the implementation of programs in support of growth objectives and provide expertise to shape the positioning of products and services. You must also be comfortable collaborating beyond GHX -- with prospects, customers, partners, and analysts. To be successful in this role, you must possess strong marketing and communications skills as well as a technical understanding of healthcare system supply chain processes, enterprise software, IT environments, payables, payments and a rapidly evolving healthcare landscape. You'll need to be an evangelist and storyteller, demonstrating the value that GHX/ePay provides to healthcare organizations. Moving and thinking rapidly with an attention to detail and a sharp eye for quality is crucial. The remote position is based in the US and reports to the Executive Director of Marketing Strategy at GHX. RESPONSIBILITIES

  • Define a data-driven go-to-market strategy to drive demand, customer adoption, and success. Implement plans in collaboration with marketing and sales, client success, product management, external partnerships and services. Coordinate with product and sales leadership to develop success metrics for product launches, pipeline creation, and close ratios. Continuously improve results and closely monitor key success metrics including customer acquisition effectiveness, win rates, customer renewals, and rate of certification of sales on content for your portfolio.
  • Become an industry subject matter expert in payments, disseminating thought leadership to the market and throughout the organization. Craft compelling vision, messaging, and positioning frameworks that (1) shape the market, (2) address your buyer's needs, and (3) positions the unique value of our solutions. Act as an evangelist to market influencers, industry analysts, prospects, and customers at tradeshows, industry events, and conferences.
  • Develop deep knowledge of the market. Conduct market research to understand industry trends and identify opportunities. Document the buying cycle and develop buyer personas for your product portfolio. Develop deep knowledge about your product portfolio and the competitive landscape. Determine the most effective methods for disseminating this knowledge and applying it to optimize the sales process.
  • Bring our vision to life. Translate messaging into creative and solution-oriented presentations, demonstrations, sales collateral, website content, videos, webinars, white papers, blogs, customer/prospect communication, and press releases.
  • Support growth objectives by developing sales plays and enablement tools that support new sales, upsell, and cross-sell. Partner with sales training to develop content and curricula for enabling sales during onboarding, national sales meetings, and at all points where it is necessary to enable sales for your portfolio. Use your creative skills to craft compelling content to drive awareness and lead flow to create pipeline and revenue. Partner with demand gen team to develop effective lead generation and qualification programs.
  • Utilize a progressive marketing program to grow supplier and provider new logo acquisition targets based on key performance metrics.
  • Improve existing marketing protocol to move signed to live accounts and expand budget for live customers.
  • Work with the ePay and marketing leadership team to fully understand the partner business strategy and leverage areas critical to growth.
  • Partner with ePay sales, leadership and cross functional teams to review potential new or expanded GTM opportunities.

KNOWLEDGE AND SKILLS

  • Excellent at working across teams, mobilizing individuals with different expertise and perspectives to achieve a shared goal.
  • Can interpret usage data or market research to develop strategy and make decisions
  • Compelling and creative storyteller; ability to influence and communicate with credibility and confidence.
  • Ability to learn quickly, assimilate and translate technical and clinical concepts into strategic value propositions.
  • Obsessed with our customer base and motivated by their success.
  • Ownership mentality & relentlessly action-oriented

REQUIRED EXPERIENCE

  • 8+ years of product marketing or related experience in B2B payments space.
  • Bachelor's Degree in Marketing or related field; MBA preferred.
  • Demonstrated success driving messaging, positioning, and sales enablement.
  • Experience working cross-functionality with diverse teams: Sales, Client Success, PR, Creative Services, Corporate Marketing, Product Management and Engineering, Services.
  • Recent payment technology industry experience

PREFERRED EXPERIENCE

  • Experience marketing to decision makers within healthcare supply chain.
  • Direct sales experience.
  • Familiar with agile, iterative approaches to marketing and/or Silicon Valley Product Group concepts.

Estimated Salary Range for this position: $132,300 - $161,700The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 800 people worldwide. Our corporate headquarters is in Europe, Louisville, Colorado, just outside of Denver, with additional offices in Europe, Atlanta, Georgia, Chicago, Illinois, and Omaha, Nebraska.GHX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GHX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.GHX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TheanoFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • JIRAManagement
    • SitecoreCMS
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

What are some social events your company does?

One of our goals at GHX is to weave Wellness, Philanthropy, Events, and Culture into the DNA of the employee experience. Some of our most notable social events are the Summer BBQ, Turkey Trot and Holiday Party. Our colleagues from around the country are also included in fun ways virtually, such as themed trivia happy hours and fitness challenges.

Rachel Stoops

HR Specialist

What projects are you most excited about?

Some of my favorite projects thus far have been revamping the onboarding process. I have the pleasure of welcoming new employees every Monday morning, which is very energizing. Throughout this I realized how much GHX cares about their employees and the new hire experience.

Cassie Asare

Onboarding Specialist

How has your career grown since starting at the company?

I started at GHX in 2001 as an admin assistant. Since then, I have worked as an HR Generalist, HRBP, Scrum Master, Project Manager, Program Manager, PMO Manager, Tech Business Operations Manager, before taking my current role as an M&A Program Manager. GHX has always been very supportive of me, providing so many opportunities to stretch myself.

Jennifer Hagaman

M&A Program Manager

What does your typical day look like?

I've loved my job at GHX since I started in 2003. I describe my job as coming to work and putting a puzzle together every day. Solving data problems for our customers, both internal and external, has been my honor, and it's always fun!

Charlie Brown

Manager, Business Intelligence

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Nationwide pet insurance benefit reimburses up to 70% of veterinary services and provides 24/7 access to veterinary services via the Vet Line.
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

GHX prioritizes our employees and their wellbeing through various offerings. GHX has a compensation philosophy that commits to equity and market competitive pay. Our workplace promotes flexibility to allow our employees to bring their whole self to work.

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