Principal Marketing Operations Manager at Fivetran

| Greater Denver Area | Remote
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From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

 Job Description 

As a Principal Marketing Operations Manager at Fivetran, you will serve as a strategic, collaborative, and cross-functional partner and leader in helping Fivetran exceed our revenue growth targets. You’ll accomplish this by working with Marketing leaders to understand where Fivetran is going, determine what the Marketing Team’s strategy will be to get there, and drive the operational strategy to make it all possible. This is an opportunity to work closely with the leadership team, gain a broad perspective, and make an impact in a fast-growth company. The ideal candidate is passionate about the building of systems and excited about bringing new frameworks that allow us to operate more effectively and efficiently to serve our customers better. Your insights will contribute to optimizing pipeline development and return on marketing spend. You will own the development and delivery of the global marketing operations strategy within the business. You will be a critical member of both the Marketing and Revenue Operations teams, helping to drive the strategy and optimization of all programs in a data-driven and results-oriented environment. This is a high visibility role within the organization with an incredible opportunity to drive impact and value quickly.


As a (role) at Fivetran, you will: 

  • Planning & Strategy. Lead and own the marketing operations strategy and subsequent roadmap by tying to our commercial objectives and strategic marketing goals 
  • MarTech Stack & Processes.. Own the MarTech stack and drive the evaluation, strategic implementation, and maintenance of tools and technologies to drive efficiency, effectiveness, and scale. Create and continuously document strategic, process-driven standard operating procedures
  • Data Integrity. Manage and grow marketing databases that power analytics, audience targeting, and personalization while putting stewardship of our users' data first
  • Lead Management. Build and implement models and process for passing leads and accounts to our sales representatives
  • Marketing Automation. Own the systems and processes for marketing automation and demand generation campaign management, lead routing, and data integration
  • Testing. Drive methodical testing initiatives to improve marketing execution and performance
  • Analytics and Reporting. Work with cross-organization teams to develop and refine business analytics and build visibility into performance across all parts of the demand generation engine
  • People Leadership. Create a vision and lead the effort across Revenue Operations and Marketing to evolve our capabilities in a way that fuels agility, creativity, and impact on our audience and the business. Over time, build a team that is passionate and collaborates across both teams to execute the vision.

What you bring to the table: 

  • 5+ years of SaaS B2B marketing operations experience at a fast-growing start/scale-up
  • Passionate about using data to answer critical business questions and drive decision making
  • Experience with a variety of marketing and CRM technologies from both a strategic and execution perspective (Marketo, Salesforce, Google Analytics, Segment, Terminus, Metadata.io, LeanData, Drift, Uberflip,  etc.)
  • Experience building out or leveraging a multi-touch attribution model using a tool like Bizible
  • Mastery of advanced concepts around campaign orchestration, lead scoring, nurturing, and other marketing automation campaign capabilities
  • Experience implementing ABM technologies and facilitating successful ABM demand generation strategies
  • Comfortable taking ambiguous requirements and shaping them into solutions using independent thinking and sound judgment in a fast-paced environment
  • Excels at direction-setting, consensus-building, escalation management and communication in a dynamic, collaborative culture
  • Close attention to detail and diligent review habits
  • Proven ability to build a marketing operations team around a vision that drives business results through internal collaboration and cross-functional engagement on a global scale
  • 1+ years of people-management experience or the desire/initiative to be coached up into a people-management role in the future.

Perks and Benefits:
  • 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
  • Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
  • 401k match program
  • Eligible donation match program
  • Monthly cell phone stipend
  • Work-from-home equipment reimbursement for your home office setup!
  • Professional development and training opportunities
  • Company virtual happy hours and fun team building activities
  • Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
  • Commuter benefits to help with transit and parking costs

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Integrity, Initiative, and One Team, One Dream. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

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Technology we use

  • Engineering
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • PostgreSQLDatabases

Location

We are in a beautiful, newly renovated, inspirational, industrial space anchored along the banks of the winding Platte River: steamontheplatte.com

An Insider's view of Fivetran

How would you describe the company’s work-life balance?

"Our work-life balance is less about "balance" and more about flowing seamlessly between the two. Everyone understands that to be our best in the workplace we have to embrace our true selves. That means a bike ride or yoga in the middle of the day is a priority so we can deliver great results for our customers, company, colleagues, and ourselves."

Mike Faber

Sales Leader Enablement Manager

How do you collaborate with other teams in the company?

" I collaborated with other departments on a weekly if not daily basis. Our core value of One Team One Dream ensures that everyone makes decisions that are in the best interest of the organization."

Andrew Sutherland

Business Development Manager

What are some things you learned at the company?

Fivetran is a true rocketship. I didn’t realize what an incredible company I was joining, so I feel lucky to be here every day. Everyone loves Fivetran whether they’re a customer or they’re an employee. We all strive toward a common goal of making Fivetran the best, and we’ve done a pretty amazing job at it.

Rachel Musiker

Account Executive

How has your career grown since starting at the company?

I just celebrated my one year anniversary with Fivetran! The accelerated growth has given me so many chances to learn new things and show off my skills! I’ve already been promoted twice and have more ambitious goals ahead!

Emily Chapman

Recruiting Team Lead

What are Fivetran Perks + Benefits

Fivetran Benefits Overview

100% paid Medical, Dental, Vision and Basic Life Insurance
25 days annual paid vacation, plus 13 paid holidays and generous sick time
401k match program
Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
Commuter pre-tax benefits options to help with transit and parking costs
Professional development and training opportunities
Unlimited coffee, office snacks, and frequent catered lunches
Company happy hours and fun team building activities

Culture
Volunteer in local community
Fivetran encourages every employee to volunteer by giving them 2 days off each year to dedicate to a volunteer opportunity! How cool is that?!
Partners with Nonprofits
Fivetran partners with a number of nonprofits throughout the year via donation matching and other co-sponsored events.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Diversity Employee Resource Groups
In 2020, our team launched new Employee Resource Groups like: Women's Network, 7ERG (LGBTQIA), and BFN (Black at Fivetran)
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Fivetran host a Wellness Week every year
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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