Marketing Operations Manager at Convercent

| Greater Denver Area
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As Convercent’s Marketing Operations Manager, you will own the administration and strategy for our Marketing technology stack to drive efficiency, effectiveness, and overall ROI for the company. Your role is crucial in the execution of Convercent’s go-to-market strategy, as well as ensuring all of our platforms are functioning correctly, providing accurate and insightful data, and enabling the team to operate to the best of their ability. Reporting directly to the Senior Director, Demand Marketing, you’ll work closely with the rest of the Marketing team, the Revenue Operations team, and other stakeholders around the business. In addition to the base salary for the position, a structured variable component will be in place to incentivize performance and create shared accountability.

 Roles & Responsibilities:

  • Act as the subject matter expert for HubSpot and other marketing technology platforms
  • Administration and upkeep of key technology used by Marketing, Sales, and Customer Success
  • Design, build, and execution of email marketing and nurture programs
  • Program setup and reporting on digital campaigns, events, webinars, content, etc.
  • Reporting on Marketing ROI and overall effectiveness in regard to leads, meetings, pipeline, and revenue
  • Research, evaluation, and implementation of new and/or replacement technology for the company
  • Collaboration between sales, customer success, revenue operations, and marketing to create continuous improvement within the revenue team
  • Ensuring data accuracy, completion, and transfer between various systems to enable customer/prospect-facing employees
  • Documentation of processes and training to distribute to wider teams
  • Assist in building out the tools and framework for Convercent’s ABM strategy going forward

Required Skills & Experience:

  • 3-5 years in Marketing Operations
  • Bachelor’s degree or relevant experience in Marketing, Advertising, or related field
  • Certification in HubSpot, Marketo, or other comparable marketing automation platform
  • com admin experience or certification a plus
  • Proven track record of building efficient processes and programs for a B2B business
  • Experience integrating/optimizing various marketing technologies
  • Knowledge of HTML/CSS preferred, Java a plus
  • Experience in Google Analytics and Google Tag Manager a plus
  • Knowledge of ABM and the tools/technology that can fuel the strategy
  • Data-driven thinker that uses results to drive strategy
  • Desire to work in fast-paced, collaborative environment with accountability for your efforts
  • Experience working cross departmentally to achieve goals
  • Polished written and presentation skills

About Convercent:

Robust. Agile. Collaborative. And you should see our software. Bringing the transformative power of the cloud to the compliance and ethics industry, Convercent's award-winning SaaS solution empowers our customers to be more effective and efficient in managing their compliance efforts. With an inclination towards innovation, Convercent is helping our customers raise the standard--and expectations--for how companies safeguard their financial and reputational health. 

Convercent is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases

Location

RiNo/Cole @Industry Rino Station

An Insider's view of Convercent

What’s the vibe like in the office?

Convercent is a highly collaborative environment. I absolutely love that I can be in the kitchen, bathroom, or walking around and I will bump into people from all different departments and have really meaningful conversations. I really enjoy the people I work and interact with everyday!

ToniAnn

Manager, Event Marketing

What's the biggest problem your team is solving?

The process of ingesting data from our customers can be difficult and lengthy. Team Massive is working on a new implementation that can import multiple large files simultaneously and at a faster rate.

Merlin

Sr. Software Engineer

How has your career grown since starting at the company?

It's taken me down a path I would've never expected when I joined the team as an SDR five years ago. But that's one of the great things about Convercent. People have the opportunity and are supported to take their careers in so many different directions.

Patrick

Director, Learning & Development

What are Convercent Perks + Benefits

Convercent Benefits Overview

Convercent offers a comprehensive and competitive benefits package which includes: Healthcare (we pay 90% medical, dental and vision for employees), Unlimited PTO, Paid family leave (12 weeks for moms and 4 weeks for dads, spouses, or partners), Stock options, and a Monthly technology stipend

Culture
Volunteer in local community
Food for Thought Amp the Cause The Epworth Foundation
Friends outside of work
Eat lunch together
Intracompany committees
Culture Club BLM Task Force Guide Program Mentor Program
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Unconscious Bias Training Diversity Metrics Reported to our Board
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
From virtual yoga and wellness practices to virtual 5K races, we support team workouts.
Mental Health Benefits
EAP Support Groups
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Role-based performance bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Convercent provides up to 4 weeks of parental leave for new parents.
Flexible Work Schedule
Convercent provides employees with a flexible work schedule that empowers them to balance work and life.
Remote Work Program
Convercent's remote work program supports employees working from home.
Family Medical Leave
Company sponsored family events
Convercent typically brings employees and their families together for the annual Summer Bash celebration. During quarantine, we have hosted a virtual talent show for teammates and their families!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 5 weeks of paid sabbatical after 5 consecutive years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We support team building during Quarterly Business Planning and our annual HeartBeat event.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications
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