Marketing Coordinator

| Greater Boulder Area
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We’re a rapidly-growing, fast-paced SaaS company based in Boulder, Colorado. Our brand new, modern, open-concept office is located just off 36 and Foothills Parkway and houses some of the smartest and hardest working people not only in the industry but, in the tech space. At our core, we’re a software company, but our people make the difference.

Who we are

We’re a tight-knit group with a “work hard, play hard” mentality. We love dogs (we’re a dog-friendly office!), skiing, hiking, and getting active outside in our amazing surroundings (we’re pretty big on work-life balance).

We love office socializing, sporadic in-depth conversations, and have the utmost respect for one another. We also appreciate a cold beer from our in-office kegs or venturing over to Upslope brewery just down the street.

Today we have over 500 clients worldwide and boast a 97% customer retention rate. With the energy of a startup, but the stability of an established business, we’re shaking up the contact center industry and are looking for smart, hardworking people to take us to the next level.

We’re looking for people who:

Are flexible and open
You may have the title of Marketing Coordinator, but you might be pulled into brainstorms or asked to help in areas outside your usual wheelhouse. We work in small teams and it’s an all hands-on deck environment.

Share ideas
Even if this is your first role in the SaaS world, you bring a unique perspective to the table. Don’t hold back! We look to individuals to share ideas and take ownership of tasks. This isn’t a show-up and punch the clock kind of place.

Ask questions
SaaS can be a confusing world and we’re an innovative place, constantly pushing our technology and features to do more. Learning the technology and the why or why not behind it is important for every member of the company.  

 

We offer
Competitive salaries, comprehensive benefits, high matching 401k, wellness benefits, generous paid time off, and a casual yet demanding and fast-paced work environment. Our “pay-for-performance” programs reward rockstar achievements and intellect. We also offer reimbursement for relevant continuing education, conferences, and skills development.


About the role
The Marketing Coordinator will be responsible for the creation, maintenance, and execution of a social media content calendar, and ongoing data-driven optimization across all company channels. The Marketing Coordinator will also assist with content creation for multiple departments, including business development collateral.

The ideal candidate will be experienced with social media management, SEO, Google AdWords, lead generation, and digital marketing, and possess some graphic design skills.

Marketing Coordinator responsibilities may include

  • Collaborate with the team to provide insights to help develop the vision and execution of marketing campaigns including mapping out timelines, execution plans, and coordination of budgets
  • Coordinate cross-functional; product, customer success, sales and marketing team efforts
  • Conduct research on the CcaaS industry trends and insights to help drive and support marketing initiatives
  • Analyze past and active marketing initiatives and campaigns, to find opportunities and trends
  • Drive and execute pay per click (PPC) campaign strategies including but not limited to account setup, organization, and optimization
  • Manage social media channels including Facebook, LinkedIn, & Twitter; collaborating with the content team to write and edit posts as well as build an editorial calendar
  • Take direction and execute search engine optimization (SEO) campaign strategies including but not limited to keyword research, content recommendations, and market research
  • Assist in the development and implementation of our content marketing strategy based on research and data that have been shared and discussed with the team
  • Manage and coordinate all digital campaign efforts in HubSpot
  • Initiate, track, and respond/facilitate the publication of client testimonials and reviews
  • Provide wide-ranging project management and administrative support across the team, special projects and executive presentations (i.e., schedule meetings, build agendas, provide meeting materials, etc.)
  • Provide support to the marketing department in various capacities including follow ups and next steps, timelines, and document management 
  • Other administrative duties assigned

 

You’re a great fit if

You’re a self-starter. You have a hit-the-ground-running mentality and are willing to do what it takes to help grow Connect First from a great company to an excellent one.

You’re humble enough to get deep in the grunt work and pitch in wherever possible. You’re also bold enough to see an opportunity, pitch an idea, and follow it through to completion.

You want to grow as an individual and as a core member of a fast-paced and hardworking marketing team where you’ll learn a lot and your efforts and opinions are valued.

You’re a multitasker. You can shift your focus and pivot on a dime when things pop up that need your help or attention. You can handle more than one core initiative at a time.  

You believe in the greater good over ego. You bring a lot to the table but are also modest and willing to listen and to learn. You have the utmost respect for others and are a team player above all else.   

You’re organized beyond belief. You can attend meetings, take notes, and quickly recall information and files. You’ve perfected nomenclature for folders, campaigns and documents.

You’re a critical thinker at heart. When making a decision you seek data to support or disprove your position. You identify trends in numbers and can distill complicated information down to understandable terms.

 

Requirements

  • Bachelor’s degree required, preferably in marketing or economics.
  • At least two years of marketing experience with an agency or in-house team.
  • Ability to make decisions in ambiguous situations, and thrive in a dynamic, fast-paced work environment.
  • Excellent verbal and written communication skills with keen attention to detail.
  • Experience with social media management, contributing to and growing a brands social impact.
  • Experience with SEO, Google AdWords, lead generation, and digital marketing efforts.
  • Ability to establish and maintain effective, positive working relationships with internal & external teams.
  • Experience with HubSpot inbound marketing platform and/or HubSpot certified.
  • Experience in Google Analytics, AdWords and Data Studio.
  • Possess effective and proficient traffic and project management skills including deadline oriented.
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Location

2545 Central Ave., Boulder, CO 80301

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