Manager, Social Operations

| Greater Denver Area
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Overview

We want to be the best. That’s why we hire the best. As the 2018 winner of Digiday’s Worklife Award for Most Passionate Employees at an Agency, we thrive on challenging, rewarding, purpose-driven work. We’re looking for skilled individuals like you - for professionals full of talent, but not of themselves.

 

Adtaxi is a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, we help advertisers solve complex marketing challenges with custom, performance-driven solutions.

 

We are a Facebook Small Business Solutions Partner, a Google Premier Partner, and the recipient of the 2016 Google Channel Sales Innovator Award - US; this prestigious award, the only one in the innovation category presented to a U.S. company, recognizes the leading-edge technology of our Quantum Optimization Platform.

 

The Manager, Social Operations is responsible for direct management of the social operations team and will work with the leadership team to provide the highest level of performance and efficiency across all social ad platforms.  This position requires you have previous management experience.

 

The ideal candidate for this position is an expert in social media marketing, has demonstrated exemplary customer service skills, and has a track record of leadership. The ability to think out of the box to resolve both day-to-day and strategic challenges is a must.

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Responsibilities

 

  • Managing up to eight members of the strategic social team including hiring, team training, and performance reviews.
  • Providing support to Adtaxi operations, sales and client services teams for all strategic social campaigns, including assistance with campaign performance challenges, technical issues, creative troubleshooting, etc.
  • Co-managing social advertising vendor relationships (e.g., Facebook, Snapchat) for all day-to-day and campaign-specific needs, as well as longer-term strategic goals.
  • Working collaboratively with the Adtaxi ops leadership group to develop solutions that will improve our operational efficiency, campaign management tools and processes.
  • Supporting the product team with new products and vendors to ensure they meet Adtaxi's operational requirements and are thoroughly vetted for operational use.
  • Proactively seeking out new opportunities to drive revenue and raise the bar on campaign performance.

 

Qualifications

  • 3 – 5 years managing a social operations team
  • Extensive knowledge of Facebook/Instagram and or other social platforms (Twitter, Snapchat, etc.), including advanced product capabilities, campaign tracking, creative management, etc.
  • Excellent verbal and written communications skills and a strong attention to detail
  • Must have the ability to multi-task and work within firm deadlines
  • Proficiency in Excel
  • Strong quantitative skills
  • Familiarity with HTML, CSS, Javascript a plus
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Location

5990 N Washington St. , Denver, CO 80216

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