Local Marketing Manger

| Greater Denver Area
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About US

Creative Thinkers, Data Geeks & Digital Enthusiasts – Location3 Media is a digital marketing company built to improve the findability and performance of consumer and retail brands through enterprise-level and local digital marketing solutions. Founded in 1999 and located in the heart of Denver, Location3 has a staff of 55+ full-time employees who service global, national and local brands. More than half of Location3’s client base has worked with the agency for at least three years, as Location3 improves the findability and performance of every client they partner with.

Why Us?

Location3 is looking for awesome people who want to work with a performance-driven company. We emphasize working hard to bring our clients the results they are looking for, and celebrating those wins together in a fun environment. We believe collaboration is key driving outcomes, and our open office environment facilitates that. We also believe that bonding is equally important, and our company golf day, ski day, and monthly town hall happy hours help accomplish that. On top of working and playing hard together, we also offer a very competitive benefits package, complete with medical, dental, vision, 401K and a deeply discounted gym membership.

Position Summary

Location3 is looking for a full-time Local Marketing Manager (LMM) to provide customer support to our Franchise Pay-Per-Click ("FPPC") client teams. This entry-level role includes being able to multitask, problem solve, manage multiple timelines and work across functions on occasion. A successful LMM will perform tactical tasks effectively and with minimal supervision, demonstrate professional and effective communication and act proactively. In this role you will serve as the main customer service point of contact for our FPPC customers.

Duties

  • Answer client requests through an internal ticketing system in a timely manner
  • Assist with monthly client billing and account updates, including declined credit cards
  • Assist with client-facing reports, including MSM reports
  • Assist with budget changes
  • Handle client login issues
  • Help with LLM communication manager requests
  • Assist with LLM ownership conflicts
  • Management of client contact information

It's Necessary

  • High School or equivalent
  • 3+ years experience in customer service-related field
  • Excellent written and communication skills
  • Positive attitude
  • Ability to work under pressure and multi-task
  • Ability to work well with others while maintaining degree of autonomy
  • Desire to deliver first-rate customer service skills

It'll Help

  • Experience in digital marketing
  • Experience with PPC accounts of fields is a plus
  • Experience with Zendesk
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Data BricksFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases

Location

We are located in the heart of Denver on the 16th Street Mall with various restaurants, bars, light rail stations and bus stops nearby.

An Insider's view of Location3

What’s the vibe like in the office?

The key ingredient that makes L3 such a special place is the people that fill the office- employees that sincerely care about their colleagues' personal and professional growth. These strong interpersonal relationships establish trust within our team, inspiring each individual to not only work harder but continue to support the people around them.

Sam

Associate Account Manager

What does your typical day look like?

My day typically includes the implementation of outreach efforts to encourage sign-ups for LOCALACT, L3’s digital marketing dashboard. I get to work with team members across all agency departments, so there is never a dull moment! With our open work environment, it’s easy to escape the workflow and unwind with casual conversation.

Hilton

Sr. Manager of Franchise Growth

How has your career grown since starting at the company?

Since my time at L3, I have noticed amazing self growth that fuels me with confidence and the eagerness to learn more. I began as an Acct. Manager for paid search and am now helping to manage the local team. This has been such an incredible opportunity. I am grateful to wake up and come to work with opportunities to continually learn more.

Andrea

Account Manager, Strategy & Execution

What unique initiatives do you have that encourage innovation?

Fostering innovation is one of Location3's core values. We cultivate an innovative culture by making education a priority. We promote the freedom to ask questions, to try new ideas, to fail and learn, and we make time for critical thinking. We celebrate innovations during our team and company meetings and reward innovators through career growth.

Alex

CEO

How does the company support your career growth?

Our agency continuously looks internally for employee expansion, promotion, and enhancement through education. Additional certification opportunities are routinely promoted and suggested for specific roles. Location3 understands that having the most up-to-date information and qualifications favors our career growth for any direction we could take.

Armando

Account Manager

What are Location3 Perks + Benefits

Location3 Benefits Overview

Location3 offers competitive perks. From a relaxed office environment with a stocked fridge, beer and wine kegs, and coffee bar, to the work from home and unlimited PTO policy, we strive to make our employees comfortable and happy in their work.

Culture
Volunteer in local community
Location3 participates in local volunteer activities for numerous local organizations, including Food For Thought Denver, Denver Children's Advocacy Center, Denver Human Services, and Warren Village.
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Location3's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to the perks and benefits listed here, Location3 makes an effort to host fun events and team-building activities, including a ski day at A-Basin, team golf day, and company social hours.

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