Head of Product Marketing at JumpCloud (Remote)

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All roles at JumpCloud are Remote in the U.S. unless otherwise specified in the Job Description.

About JumpCloud
Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 4,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by BlackRock, General Atlantic, OpenView, and Foundry Group.

JumpCloud is looking for a progressive and experienced leader to scale our Product Marketing and Go-to-Market functions.

JumpCloud’s disruption of traditional B2B selling motions of mission critical identity and security solutions through its PLG (product led growth) model has in many ways re-invented what product marketing’s role is and the deep influence it has in shaping customer journeys to connect them with the value they are in search of. Most often, this is done with no human intervention whatsoever.

The role is very unique with significant visibility and cross-functional integration. Product Marketing at JumpCloud is the team that owns the expression of value to its customers, the ‘why’ so to speak. This core concept is then driven through virtually all organizations, from Growth Engineering, Marketing, Product Management and UX to the Sales team itself. Enabling these business units on the messaging and meaning of the value of our platform-driven solution and consistently bringing this value-based massing to market is the mission. 

Your key outcomes...

  • Scale and lead a team of high performing product marketers to deeply own their subject areas and effectively prioritize activity and resources within a demanding high growth company.
  • Provide executive leadership for all product messaging, competitive analysis and positioning, product launch management, pricing, GTM strategy, sales enablement, and customer insights to inform strategic campaigns that help drive customer acquisition, retention, and expansion.
  • Lead the company-wide development of product messaging and positioning, including competitive differentiation across different customer segments.
  • Lead our pricing and packaging strategy to help drive adoption of new product capabilities and support new customer segments.
  • Partner with Product Management, Growth, Sales and Marketing teams to help drive ongoing adoption of JumpCloud’s features and services by providing strong value-driven education and messaging to these respective teams. 
  • Help external industry analysts and influencers view JumpCloud as a leader and vendor who is in the process of re-defining and/or consolidating traditional market segments and categories.
  • Develop and drive JumpCloud’s SaaS-based platform launch strategy consisting of various tiers to accommodate our aggressive pace of delivery of value to customers, while ensuring high impact for key releases. 
  • Lead the development of compelling and easy to understand internally facing content for Sales, Customer Support, Comms, and others including; sales training, positioning, FAQs, battlecards, and more.
  • Partner closely with Growth Engineering and Marketing/demand generation functions to drive value-based messaging that help build demand and drive revenue across our offerings through our highly automated sales and expansion funnel.

About you...

  • 10+ years of experience in product marketing working within dynamic and fast paced environments at scaling companies including 5+ years of team management experience.
  • Extensive experience with SaaS business models and their selling and marketing motions is required. Prior experience in a strategy role, specifically around product positioning, messaging, pricing, and competitive strategy
  • Prior experience in running product marketing for a platform where tightly coupled services required creative messaging and positioning preferred. 
  • Significant experience in B2B technology marketing with experience positioning to both business decision makers and technical audiences (experience in identity, security and device management is highly preferred).Prior experience as a product manager is preferred.
  • Strong technical depth and ability to learn quickly, balanced with sharp business sense.
  • People-focused leader with proven ability to build creative, collaborative teams; develop people; and link performance to overall business objectives.
  • Excellent collaboration and organization skills, excelling at both high-level thinking and execution as well as influencing and inspiring others to achieve a common goal.
  • Exceptional critical thinking required - expressed through strong written and verbal communication. This role demands someone who is gifted in their ability to use the spoken and written word to communicate effectively with all stakeholders.
  • BS/BA degree in Marketing, Business, Engineering, or related field

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $215,000-$275,000, including base salary and any related bonuses or commissions. JumpCloud provides comprehensive benefits, including medical, dental and vision insurance, short and long term disability, life insurance and a 401k savings plan. We have an unlimited vacation policy. 

Every JumpCloudian has equity in what we’re creating. It’s part of each offer we make and it’s our way of inviting each team member to participate in building their own personal success as we succeed as an organization.

Where you’ll be working 
All our roles are remote in the U.S. unless otherwise specified. Our Headquarters is in the Denver/Boulder, CO area. Once we reopen our offices you will have the opportunity to remain fully remote (in the U.S.), work from one of our office locations (CO only currently) or flex your time. 

Why JumpCloud?  
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our HQ is located between Denver and Boulder. Since we're remote first with employees in most U.S. states and 14 countries, we use the office as a hub to bring people together for team events and meetings.

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers comprehensive benefits package as well as many perks to enhance the employee experience! We offer everything from Unlimited PTO, we are a Remote First company, meaning you could live next to the office and we'd never force you to come in, medical, vision, dental, life, accident insurance, legal perks, identity protection, professional development opportunities, a growing DEI&B program with ERG's, casual work environment, and more!

Culture
Partners with Nonprofits
We partner with educational opportunities like the Turing School to provide support for early-career and underrepresented students interested in careers in software development and technology.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
JumpCloud's management team is as diverse as our individual contributors and our executive staff is committed to DEI&B initiatives across the company.
Unconscious bias training
Our unconscious bias training includes culture add vs fit, recency effect, halo/horns effect, like us bias, primacy effect, confirmation bias, and contrast effect and includes strategies to address
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Our ERG's include CloudPride (LGBTQIA+), BlackSpace (Black, Indigenous, and People of Color), WIT (Womxn in Tech), and Pa'lante (Latiné/Hispanic)!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2850.00 annually to their FSA.
Disability Insurance
Dental Benefits
JumpCloud has two different dental plans to choose from.
Vision Benefits
Health Insurance Benefits
JumpCloud offers three different medical plans including an HSA plan where JumpCloud contributes to employees HSA accounts each paycheck (amount varies based on plan). Healthcare coverage starts day 1
Life Insurance
JumpCloud offers group life benefits and a variety of voluntary life insurance options.
Wellness Programs
JumpCloud offers a premium subscription to the Calm app for each employee!
Mental Health Benefits
JumpCloud offers an EAP (Employee Assistance Program) at no cost to the employee. Our medical benefits include coverage of mental health/wellness.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
JumpCloud matches 50% of employee's contributions up to 6%.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
JumpCloud offers a dependent care FSA option, where employers can set aside pre-tax dollars for child care or other dependent care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
JumpCloud is remote first, you are never required to come to the office (but you can if you want to)!
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid Holidays
Paid Sick Days
We have Unlimited Paid Time Off which includes both vacation and sick time.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
While it's not a room, we have had some epic mini-bike, mini-basketball and bags competitions at our Louisville office.
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

JumpCloud is always evaluating and listening to our employees to offer the most beneficial benefits for JumpCloudians!

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