Engagement Manager

| Greater Denver Area

Who are we?

At Marketo, we are creating the world'sleading engagement platform that empowers marketers to deliver the authenticexperiences customers desire at scale. Our team is fueled with a passion forinnovation, growth, and a relentless commitment to making the Marketer successful.We hire dynamic, passionate, and innovative individuals who thrive in fastpaced environments.


The Opportunity:

Marketo is looking for an Engagement Manager who plays acritical role in ensuring the success of customer engagements as well theachievement of revenue goals for Marketo Professional Services. A SeniorEngagement Manager is an integral part of the sales cycle, working with ourlarge customers and strategic partners to understand customer needs, designsolutions to meet these requirements, and position and sell the services thatwill help them succeed. A Senior Engagement Manager also provides oversight andmanagement of our largest and most strategic client engagements, working withexecutive-level customers and partners.


What will you do?

· Be proficient in Demand Generation, MarketingAutomation, Marketo's business applications and services offerings. Apply thisknowledge to Marketo customer business needs to design high value servicesengagements

· Support our Sales team with a focus on largecustomers. Lead the development of services proposals, statements of work, andcontract negotiations

· Achieve and exceed monthly and quarterly bookingstargets

· Manage executive level client relationships andprovide team oversight during the delivery of services engagements

· Contribute to practice development initiativesthrough the development and of service offerings, best practices,methodologies, and other intellectual capital

· Team effectively with other parts of theorganization, including Customer Success Managers, Support and ProductManagement to address and resolve customer issues

· Participate in operational processes related tospecific engagements, including staffing, utilization management, forecasting,time and expense management, and billing

· Collaborate with Marketo partners during the salesprocess and in delivering joint customer engagements

· Mentor and coach other Engagement Managers on theteam


Is this you?

· Bachelor's Degree required, Advanced Degreestrongly preferred.

· Experience selling and/or delivering MarketingStrategy, CRM or Marketing Automation services, or experience with productsand/or processes related to demand generation and lead management

· Excellent client management instincts andabilities, strong written and verbal communications, executive level presenceand experience in facilitation.

· 5 – 8 years' experience delivering consultingservices, including involvement in selling services

· Project management experience (SOWs, contractmanagement, risk management, staffing)

· 2-4 years P&L responsibilities related tospecific projects

· Ability and willingness to travel up to 50%


Criteriafor Progression to Principal Engagement Manager Level:

· At least 2 years' experience as a Senior EngagementManager at Marketo

· Consistently meet all responsibilities


Why Team Purple?

· Marketo creates a culture that iscustomer obsessed, radically transparent, and boldly accountable

· We've been ranked consistently as atop place to work with local business journals, Inc., Great Places to Work, andothers

· We offer competitive pay and greatbenefits including health, dental, vision, and 401k

· Other perks include discounted gymmembership and commuter benefits, tuition reimbursement, fully stockedkitchens, time off for community service, and more

Marketo is anequal opportunity employer

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTML5Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • MySQLDatabases
    • HadoopDatabases
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoCRM
    • MarketoLead Gen


Our new office is in the Denver City Center near shops, restaurants, and bars, conveniently only steps from several light rail stops.

What are Marketo Perks + Benefits

Marketo Benefits Overview

Health and Wellness
In addition to offering a comprehensive benefits package, supporting healthy and active lifestyles is really important to us. We offer onsite group exercise and gym facilities, reimbursement for your personal gym membership, involvement in team sports leagues, and we stock our kitchens with healthy snacks.

Time for Yourself
We realize that there’s more to your life than your work, and we want to support your success and happiness in all areas. Because of this, we offer generous time off for all new parents and for employees that need to aid family members. And, those that stay within the Marketo family can take advantage of our sabbatical program.

Learning and Development
We want to see you excel in your career, and we provide tools to help you continue to grow. We offer leadership and management training, tuition reimbursement, career development and coaching, and employee affinity groups so you can connect with like-minded peers.

Giving Back
We believe that it’s our duty to make a positive impact on our communities. Marketo Give Back is a program that enables our employees to get involved with, and give back to, the organizations that matter to them. We offer unique volunteer opportunities, paid time off to volunteer, and match employee donations.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Other perks include:
-Free EcoPass or monthly parking subsidy

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