This position is remote and can be performed anywhere in the US.
IntelePeer powers the new customer experience. Our Atmosphere® CPaaS enables companies to communicate better - driving more revenue, improving their customer experience, and making better business decisions - leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with existing business solutions.
We're looking for a Director of Solutions Marketing to join our team and help drive awareness and adoption of our solutions within industry verticals. You'll act as the voice of the customer, be a go-to expert on our solutions by targeted industries, buyer personas and use cases and execute GTM activities. You'll collaborate closely with Product Management, Sales, Software Development, and Marketing to establish positioning and messaging, build product adoption strategies, develop product collateral and thought leadership content, partner on sales enablement activities, and much more.
The ideal candidate will have proven experience in product or solutions marketing for enterprise software companies who has done work on industries solutions marketing. You're a pro at taking complex ideas and translating them into compelling storytelling for diverse audiences. You're able to become an expert on our buyer personas and clearly articulate the value in a way that focuses on use cases for the specific needs of buyers in different industries. You are able to connect all the dots of market trends, competitive landscape, and customer insights to inform marketing campaigns, product roadmap, and strategic company initiatives tied to industry GTM planning. You can manage multiple projects, proactively communicate cross-functionally, and ensure timely completion of deliverables.
We provide a fast-paced, innovative, and casual environment that people love to work in, designed to broaden a candidate's professional experiences while promoting self-confidence, accomplishment, and career development.
REPORTS TO: SVP, Product Marketing
POSITION RESPONSIBILITIES

• Build and maintain a deep understanding of our market and targeted industries through research and analyst interactions, translate this knowledge into recommendations for marketing campaigns, product roadmap, sales strategies, and company initiatives.
• Represent the voice of the customer internally with Product Management, Software Development, and Marketing teams in the prioritization, design and development of products and experiences.
• Develop and maintain buyer and user personas, positioning, and product messaging.
• Create industry-specific thought leadership and product-focused materials aligned with the sales process and personas to help the market understand the potential impact our products can have on their business (i.e. blog posts, web copy, whitepapers, etc.)
• Communicate the vision and value of products to the sales team and develop sales tools that facilitate the sales process (i.e. internal training, datasheets, playbooks, slides).
• Plan and execute go-to-market strategies for product launches and releases.
• Partner with Product Management on user research activities, onboarding support, product adoption campaigns, and new offerings for targeted industries.
• Work with our customers and customer-facing teams to cultivate success stories that can be translated into customer-facing collateral.
• Analyze related metrics and provide recommendations for continuous improvements to strategy and execution.
• Other duties as assigned.

REQUIREMENTS

• Bachelor's degree in marketing, business, or related field
• Software industry knowledge preferred
• Must have at least 4-6 years' experience in product and/or solutions marketing for B2B software (experience with industry/solutions marketing strongly preferred)
• Demonstrated project management skills and program management experience
• A strong track record of developing and maintaining highly collaborative cross-functional relationships and a demonstrated ability to lead cross-functional initiatives

Competencies

• Team player
• Strong written and communication skills combined with strong quantitative analytical ability
• Understands buyer and user personas and creates laser-focused messaging and content
• Understands the people-facing teams and how to train them on products and services
• Strategic acumen to ensure successful GTM launch, organizing key concepts into marketing campaigns
• Desire and ability to learn new technologies quickly
• Detail-oriented, able to multi-task and work under strict and changing deadlines
• Prioritizes and drives short term, long term, and immediate needs
• Proficient with MS Office, Webex Teams (or other internal collaboration software,) JIRA, Confluence, Camtasia (or other video creation software), Marketo (or other marketing automation software) and Microsoft OneDrive
• Effectively interacts with a wide range of personality types and working styles
• Works well independently with minimal supervision

Why You'll Love It Here

• Generous paid time off
• Competitive medical, dental & vision coverage
• 401K
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Legal coverage and other supplemental options
• Free snacks, fun events (virtual and in-person when we can again)
• A value-based culture where growth opportunities are endless

Compensation

• Compensation varies based on location and the services being performed.

Vaccination Requirement

• COVID-19 Vaccination Requirement: IntelePeer requires anyone working onsite or visiting IntelePeer's offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved. Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with IntelePeer.

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