SonderMind is a VC-backed digital health company redesigning behavioral health through covered and timely access, increased utilization, and data-validated quality outcomes. We are a team of Explorers, Builders, and Change Makers democratizing the complicated world of behavioral healthcare for therapists and clients alike.
How you'll make an impact
SonderMind is seeking a Director of Communications with a track record of success in building and delivering impactful communications programs for high-growth organizations. This role calls for a highly skilled communicator with deep experience leading executive communications and corporate PR. This person will take charge of communicating the organization's vision, strategies and priorities, both internally and externally, by cultivating close relationships with senior leaders and leveraging strong, trusted relationships with tech and business media. To be successful, this person must thrive in entrepreneurial environments where change is constant.
As the Communications leader, this person will be a trusted partner to the CEO, CFO, COO and CMO. They will lead all aspects of internal and external communications, including employee communications, media relations, investor communications, and social media, with the goal of increasing SonderMind's mindshare amongst all stakeholders.
Success looks like

• All internal and external communications are appropriately timed, in lock step with SonderMind's narrative, and integrated to support internal cross functional efforts.
• As the company scales, communications processes and strategies are continually updated and scaled in parallel to support additional complexity and organizational shifts.
• The CEO is consistently being provided opportunities for media engagement with top tier platforms.
• Senior leaders have a confident and informed perspective for support on how to best handle time sensitive crisis PR situations.

What you'll do

• Lead communications programs that reflect SonderMind's values, build and protect our brand reputation, articulate our narrative, propel our strategy forward, and demonstrate thought leadership in mental and behavioral health.
• Serve as a communications thought partner to the CEO and senior leadership.
• Research, develop, and edit content for internal and external executive communications, including narratives, messaging, briefing docs, scripts/talk tracks, press releases, blog posts/op-eds, and more.
• Develop and track data-driven metrics to assess the effectiveness of internal and external communications.
• Build and maintain trusted relationships with reporters/editors and event organizers to further SonderMind's communications goals.
• Elevate the CEO's voice on specific topics aligned with SonderMind's strategy, including mental & behavioral health, innovation, diversity and inclusion, and corporate culture - through a thoughtful mix of speaking engagements and published written pieces.
• Lead public announcements for SonderMind.
• Oversee content for all company-wide meetings and key communications to ensure consistency of messaging and brand alignment with team members.
• Collaborate with internal stakeholders and key leaders, ranging from HR and operations to product and marketing.
• Manage external agencies supporting strategic communications and content.

What you'll bring with you
Key Competencies

• Subject Matter Expertise: PR & Comms: deep technical proficiency in communications and public relations and command of best practices and trends. Always learning, improving, teaching others, and making organizations better at communicating.
• Impact & Influence : ability to influence, persuade, or convince others to adopt a specific course of action. Presents information comfortably, compellingly and articulately with an instinctive, intelligent command of the audience, data and medium.
• Plans & Aligns: aligns objectives with broader organizational goals, breaking down objectives into appropriate initiatives and actions, sequencing and prioritizing activities, managing key stakeholders and accounting for potential impediments.
• High Standards: freedom from errors and mistakes and the ability to consistently meet objectives. Communicates effectively to ensure time is spent working on the right things in the right ways with the right people, maintaining optimal work output.
• Balancing Stakeholders: understands the expectations and needs of both internal and external stakeholders, taking a proactive approach to shaping, influencing, balancing and aligning stakeholder interests.
• Communication & Interpersonal: engages and listens to others, adjusting communication style to fit the audience and message. Picks up on interpersonal and group dynamics, building rapport and relating comfortably with people across teams, functions, cultures and levels.

Required Experience

• 10+ years of experience in public relations/external communications
• 3+ years of successful managerial experience
• Excellent writing skills - including the ability to simplify complex topics and adjust tone / style as needed
• Proven background in driving measurable public relations results in support of brand and business goals, that elevates the voices of senior executives
• Strong track record partnering with cross-functional teams and agency teams to deliver results in a fast-paced environment
• Experience with new digital tools, techniques and data to enable personalized engagement with stakeholders

What we value

• Transparency: We say what we mean and mean what we say
• Bucketworthiness: We can be relied upon to not let our bucket leak
• Ownership: We take initiative to act before being asked
• Courage: We move fast, take calculated risks and (sometimes) fail
• Empathy: We treat others with respect and assume their best intentions
• Passion: We loosely hold strong opinions, debate and then commit forcefully

Our Benefits
The anticipated salary range for this role is $140,000- $170,000. This role is eligible to participate in our equity incentive and variable bonus plan. Actual compensation is based commensurate with qualifications and experience.
As a leader in redesigning behavioral health we are walking the walk with our employee benefits package. We focus on meeting SonderMinders wherever they are and supporting them in all facets of their life with both mental and physical aspects in mind.
Our benefits include:

• Therapy coverage benefits to enable our employees to get the care they need
• Medical, Dental, and Vision coverage with plans to meet your needs including HSA and FSA options.
• A flexible PTO policy, 8 holidays, end of year company shutdown
• Employer-paid disability & AD&D to cover life's unexpected - not only that, we cover the difference in salary for up to Eight weeks of short-term disability leave
• Eight weeks of paid parental leave (if the parent also qualifies for STD, this benefit is in addition )
• Competitive market salary, up-to 4% salary company match on 401K, professional development and advancement opportunities as we rapidly scale, and so much more.

Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.