Customer Success/Support
Job Posting: Customer Success/Post-Sale Support
Title: Customer Success
Intro: Come work in a fast-paced, high growth virtual reality startup working with top real estate clients
The Company: BlockVue founded its NYC headquarters in 2015 with a simple vision: enable commercial real estate to sell faster with Virtual Reality technology. Since, we've moved our headquarters to Denver, CO and grown to serve an international customer base consisting of enterprise level brokerages, developers, investors, and landlords. We continue to employ our methodologies and values to develop simple, user-friendly, and powerful Virtual Reality experiences to assist our clients in marketing Commercial Real Estate spaces to prospective tenants. Focusing on speed, cost-competitiveness and customer service - BlockVue strives to deliver a highly effective experience to both our clients and end users.
The Role:
Our team is looking for a project manager to join the team. The ideal candidate will be well-rounded, highly motivated, creative and detail oriented. You will serve as the quarterback of our core products production process which requires clear and efficient communication between clients and architectural visualization artists.
You will be managing the stages of content creation and delivery of our core product which include:
Gathering design intention and client requirements and relaying to internal teams.
Creating accurate timelines/schedules and project plans to assure projects finish on schedule.
Generating documents to clearly communicate scheduling and deadlines for project.
Visual communication of design intention and specs of interior and exterior spaces. (i.e. furniture layouts, color palettes, materials swatches, architectural features.
Taking detail Spec photographs of existing spaces to communicated architectural features.
Job Requirements:
Extremely Organized
Strong Visual Communication Skills
Strong Written & Verbal Communication Skills
Timely
High-Energy
Task-Oriented
Want to Gain Experience Working in a Fast-Paced, Early-Stage Startup Environment
Experience is a Plus in:
Architectural Visualization
Project Management
Photoshop
Adobe Suite
Interior Design
Interior Photography
Architectural Photography
Start-Up Experience
Sales/Client Management
Candidates do not require technical experience/backgrounds.
Location:
Denver, Colorado
Compensation:
Competitive Salary + Bonus
Incentive based compensation
401K, Medical, Dental, Vision