CRM Lead

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You live and breathe innovative and data-driven email marketing practices and dream of ways to turn one dollar into three through countless renditions of placing, testing, tweaking, and optimizing in the digital world. You know what OR, CTR, CPA mean and have a solid background in email marketing and campaign analysis. You are comfortable in a data-driven culture while also having the capability to implement out-of-the-box creative solutions.

 

We are looking for a CRM/Email Marketing Lead with hands-on email marketing experience in a B2C ecommerce company to help us build a first-in-class CRM team. You will be responsible for driving forward the email strategy at Artifact Uprising andwill work with our VP of Marketing to maximize revenue opportunities across our customer base. You will also work closely with the Director of Brand and Director of Design to leverage creative concepts, developing a new and innovative blend of content and commerce to push email marketing into the next stage of growth.

 

Responsible for developing and executing end-to-end CRM strategies to acquire new users, and continually engage and retain them throughout their lifecycle. Report on channel performance against business KPIs. Develop new strategies to propel growth through iterative testing leveraging consumer insights and marketing analytics. Capture new leads and grow customer database through onsite email capture (including promotions) and landing pages that collect data to leverage through lifecycle marketing. 

THE DAY TO DAY

  • Responsible for developing and executing end-to-end CRM strategies to acquire new users, and continually engage and retain them throughout their lifecycle
  • Manage and oversee execution of our email marketing strategy and report on channel performance against business KPIs
  • Develop new strategies to propel growth through iterative testing leveraging consumer insights and marketing analytics.
  • Capture new leads and grow customer database through onsite email capture (including promotions)
  • Execute new tactics to capture customer data to leverage through lifecycle marketing
  • Partner with our product, operations, brand, and design teams to ensure communications are effective and best-in-class

QUALIFICATIONS

  • Minimum 5-8 years managing an email marketing program at B2C ecommerce company
  • Minimum 1 year in a people management role with at least one direct report
  • Expert in email marketing segmentation
  • Capable of identifying customer behavior trends and devising email programs that engage and convert
  • Demonstrated experience executing and segmenting multiple campaigns simultaneously  
  • Up-to-date with the latest trends and best practices in email and mobile marketing and measurement
  • Experience with web analytics tools (Google Analytics, Omniture, etc.) 
  • Self-motivated, energetic, and able to thrive in a fast-paced, results and deadline driven environment
  • Able to see the big picture and have the ability to execute at the same time
  • Strong verbal communication skills
  • Strong analytical skills and data-driven thinking 
  • Basic understanding of html/CSS as it relates to email 

 

Artifact Uprising® is a Colorado-based company that creates premium quality, customizable photo goods for your digital photos. Driven by the belief that everyone has a story to tell, the company is known for elevated design and thoughtfully sourced materials. Signature products include the Layflat Album touting ultra-thick pages and foil-stamped covers, textured matte Everyday Prints, and a line of customizable frames.

 

Job Perks

Health, vision and dental insurance for families, flexible vacation policy, gym reimbursement, 401(k) plan and commuter benefits.

 

Why Artifact Uprising?

Creative Freedom

We value the creative process and look to our employees to speak into Artifact Uprising products, identity and approach – regardless of position or title. We look for driven people who demonstrate initiative to take the company to the next level.

 

The Working Life

We strive to create a workplace where everyone works hard but also has the flexibility and balance to enjoy life outside of the office.

 

It Won’t Be Boring

We are a small company with big ideas - and we recognize it will take every last one of us to reinvent the way brands approach business. We believe a good workplace empowers its team to rise to new challenges, expand their skill sets and think outside of the box. Through this, we foster a company culture that is always growing, always reaching, and always looking to see things differently.

 

Interested in this position?

Tell us why you want to work at Artifact Uprising and what we should know about you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • SeverlessFrameworks
    • MySQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DocuSignCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We are located in the up-and-coming Sunnyside neighborhood in Denver. Our office is surrounded by great local restaurants, bars, and coffee shops.

An Insider's view of Artifact Uprising

What’s the vibe like in the office?

What stands out to me is the people. The A|U team exudes positivity and enthusiasm, and their passion for our work is infectious. Everyone I interact with is not only professional but also genuinely friendly, which has created a fun and enjoyable work environment.

Rhett

Data Analyst

How do you collaborate with other teams in the company?

At Artifact Uprising we rally around our shared business goals. As a result, we have cross-departmental teams that determine how we achieve those goals. These groups become incredibly collaborative and spur conversations that have an impact on the business far outside the anticipated outcome.

Morgan Kois

Marketing Director

How has your career grown since starting at the company?

I was looking for a change when I found Artifact Uprising and jumped on board as a seasonal holiday employee. Since then, I’ve had the pleasure to grow with the company on our Customer Experience Team and more recently on our People Operations Team.

Alex

Director, People Operations

How do your team's ideas influence the company's direction?

In Operations, we pride ourselves on being positive, yet realistic, to ensure that everyone across the organization understands what is feasible from a production standpoint while also challenging ourselves through innovation. We drive change by ensuring we are subject matter experts on our production processes & our long-term Operational strategy.

Kira

Director of Operations

How does the company support your career growth?

I joined AU following a career change and have since had the opportunity to learn about all aspects of the business, from customer service, to digital product, to growth and marketing. It’s been fun and exciting to be a part of such a fast-growing business and tight-knit team. I feel appreciated for my hard work and look forward to what's ahead!

Eliza

Product Manager

What are Artifact Uprising Perks + Benefits

Artifact Uprising Benefits Overview

At A|U, we understand that it's important to take care of our employees inside and outside of the workplace. That's why we use a comprehensive benefits and perks program for our team that meets the needs of today's employee.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Employee awards
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
In 2020 we completed an unconscious bias training for our employees and will continue to invest in trainings to make our workplace welcoming and inclusive.
Mean gender pay gap below 10%
Hiring practices that promote diversity
We run all job descriptions through a decoder to make sure our language isn't biased towards a certain group of people.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Can contribute up to the annual IRS limit.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
New to 2021, we are offering membership to the Headspace app to ensure our employees have the resources they need to help balance work and personal life.
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Artifact Uprising sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Artifact Uprising hosts company outings Monthly.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Mother's room
Professional Development Benefits
Job training & conferences
Artifact Uprising offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
Promote from within
Continuing education available during work hours
We conduct a yearly "hack-a-thon" that allows everyone in the company to step back from their day-to-day to work on new and exciting problems & ideas. Cross-functional work & learning new skills.
Online course subscriptions available

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