Homebot
Denver, CO

Community Marketing Manager

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Come join one of the best places to work in Denver! Homebot is in hyper-growth mode, looking for trailblazers to join us in revolutionizing how people build wealth with the single largest asset they’ll ever own — their home. 

We sell our SaaS platform to real estate agents, lenders and loan servicers to engage their clients and prospects throughout the entire homeownership lifecycle. Our customers love us and we love them!

One of the strongest ways to build a brand — and buyer’s preference for that brand — is by making them feel like a part of a community. The Homebot Marketing Team is looking for a creative, process-driven self-starter to help us engage our community of customers and prospects, and grow our brand. 

The Community Marketing Manager will work across channels to build a community of Homebot advocates, skeptics, power-users, new-users, and everything in between. They will work cross-functionally with CS, Sales, Product, and leadership to develop our community marketing program across channels.
If this opportunity gets you excited, please apply below! We look forward to speaking with you very soon. (We also read cover letters so take a moment to tell us what will make you a great addition to the team!)

This is a full-time position based in our Denver, CO office. (We have a hybrid work model in place that allows employees to split their time between working in-office and from home a few days a week.), or fully remote.

Compensation: We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has an annual targeted base salary range of $70,000.00 - $105,000, plus an annual 10% performance bonus target. For additional details on our total benefits package, please review the section “Why Homebot?” at the end of this job description.

What You’ll Be Accountable For:

  • Lead cross-team and cross-department advocacy initiatives that elevate brand awareness and create a database of testimonial candidates
  • Cultivate a comprehensive pipeline of top reference customers that align with key buyer persona profiles to be utilized to support the sales and marketing initiatives, product testing, and strategic relationships.
  • Establish a repeatable, scalable, and streamlined testimonial process in alignment with sales and marketing. Managing all aspects of the testimonial process from start to finish including: communications with customers, logistics, approvals, planning, travel, and working with external video production and content teams. 
  • Develop and grow online communities that are aligned with broader marketing initiatives using data and analytical insights 
  • Solicit, organize, and contextualize feedback from customers. Use this feedback to create marketing materials for our communities
  • Post and share engaging social media content, initiate conversations with trending content and key thought leaders in our space, and expand our reach across our target audience
  • Develop and maintain a comprehensive set of community guidelines and policies
  • Represent the voice of our community in cross-departmental communications, sharing trends, pain points, and sentiments
  • Maximize engagement with customers and prospects before, during, and after brand and industry events

Collaboration:

  • This role will report to the Director of Marketing 
  • You will work closely with Marketing, Sales, Product, and CS

Experience & Qualifications:

  • Experience in engaging an audience of customers and prospects through a variety of channels
  • Experience using social media platforms for business purposes
  • Experience sourcing and creating testimonials and case studies 
  • Exceptional written and verbal communication skills 
  • Comfortable working cross functionally
  • Highly organized and process-oriented

Bonus Points: 

  • Experience working with lenders and/or real estate agents



Why Homebot?

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product, but also about how they interact with each other. We push ourselves every day to be better, challenge each other to continuously grow, and to have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews and visit BuiltinColorado’s Best Places to Work list (#87!) and Best Midsize Places to Work (#41!). 

With the mortgage and tech industries being highly male-dominated, we're proud to be a tech company in the mortgage space with ~50% female employees across the organization.

We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them:

Perks/Benefits:

  • Medical (Aetna) / Dental (Sun Life) / Vision (VSP)
    • Homebot covers 99% for the employee and 50% for dependents
  • 401(k) match
    • Homebot matches 100% on the first 3% and an additional 50% on the next 2% (Homebotter contributes 5% and receives 4% from Homebot!)
  • Great vacation policy - we believe in taking care of yourself & reward team members as they reach milestone years of service (4 weeks accrued vacation to start!)
  • 1 Week Sick/Mental Health time
  • Quarterly Mental Health Days (1 day per quarter)
  • 2 Paid Volunteer Days per year
  • Paid Parental Leave - 12 Weeks!
  • Activities: Wellness Challenges, Trivia, Tequila & Chocolate Tasting, Wine & Cheese Tasting, etc.
  • Hybrid Working Model - Blend Work From Home and In-Office Days
  • Budget for Home Office Setup
  • Denver EcoPass for light rail and bus system
  • Office location in downtown Denver (modern, spacious 4-story with top floor deck ⛰)
  • Relocation reimbursement for out-of-state moves to the Denver area
  • Events like: Wellness Wednesdays and Thankful Thursdays
  • Onsite Massages 2x/month
  • Nitro cold brew, french press, smoothie bullet and snacks (vegan, gluten-free and food allergy safe options available)
  • Rotating beer tap + stocked beer/wine fridge, hard kombucha, wine tap
  • Weekly catered lunches in-office on Thursdays
  • Fun quarterly events like Rockies games, holiday parties, etc.
  • Awesome culture! Awesome coworkers! (seriously, have you seen Glassdoor?)
  • We give back to the community (Volunteer Days, Giving Tree)
  • Open work environment with sit/stand desks
  • Financial Wellness Program
  • Free Employee Assistance Program & Mental Health Coaches
  • Educational Assistance Program
  • Annual Training Budget for Professional Development

More about Homebot

Problem we’re solving:

The US homeownership market is the largest asset class in the world at $30 trillion but is essentially an “unmanaged” asset that causes people to leave billions of dollars on the table every year. At the same time, loan officers and real estate agents spent $20 billion a year on desperate attempts to maintain mindshare and loyalty with their past clients in hopes of gaining more repeat and referral business.

Our solution:

Homebot is a client-for-life portal that maximizes repeat and referral business for lenders by empowering consumers to build wealth through homeownership. The award-winning client portal delivers personalized, actionable intelligence throughout the entire homeownership lifecycle to every client and prospect. With an average 50% monthly engagement rate, Homebot ensures lenders and agents remain the trusted advisors that consumers rely on to make informed decisions about the largest asset they may ever own, their home. 

It’s definitely a game-changer and we are truly making an impact. Having launched in 2016, we're over 100 Homebotters strong and expect to continue that growth throughout the year. Join us!

Check out our website at www.homebot.ai

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What are Homebot Perks + Benefits

Homebot Benefits Overview

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members who work here are passionate about the product but they are also passionate about how they interact with their teammates. We are respectful and professional when we need to be, and goofy and fun when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews.

We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them.

Culture
Volunteer in local community
We work with Habitat for Humanity and the Salvation Army
Partners with nonprofits
We partner with Habitat for Humanity to do 2 volunteer days per year.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Homebot provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
We offer an employee assistance program, as well as Mental Health Coaches
Financial & Retirement
401(K)
401(K) matching
Homebot matches 100% on the first 3% and an additional 50% on the next 2%(Homebotter contributes 5% and receives 4% from Homebot!)
Company equity
Equity Appreciation Program for people managers
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide 12 paid weeks of parental leave!
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Paid volunteer time
Included under our Flexible Time Off program
Paid holidays
Homebot offers all employees paid time off to observe all major holidays (10 days paid time off).
Paid sick days
Homebot offers 48 hours of sick time, separate from FTO, for all full time employees.
Flexible time off
Office Perks
Commuter benefits
Homebot provides an EcoPass for the light rail and bus system, which can be used on any rail line, bus line (including to the airport). We also offer a Parking/Transportation Reimbursement.
Company-sponsored outings
Homebot has quarterly offsite company events.
Free snacks and drinks
Some meals provided
Homebot provides a weekly catered lunch in-office on Thursdays!
Company-sponsored happy hours
Relocation assistance
Relocation reimbursement for out-of-state moves to the Denver area for some roles (see job descriptions).
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Homebot offers employees professional development opportunities like certifications and conferences to further develop industry knowledge.
Tuition reimbursement
Homebot will match 25% up to a maximum of $5,000 per year for continuing education through an accredited program
Lunch and learns
Homebot hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product, but also about how they interact with each other. We push ourselves every day to be better, challenge each other to continuously grow, and to have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win.

One way we stay close is by attending Thankful Thursdays - a 1x a monthly event where we come together to recognize our teammates for something we appreciated in the last month. We also have catered in-office lunches weekly on Thursdays for our All Hands meetings.

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