Community & Events Marketing Manager

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How you’ll make an impact:

As our Community & Events Marketing Manager, you will select, lead and activate our community leaders. Community leaders play a critical role in contributing to the value of our Cin7 community, with their expertise, willingness to share, and efforts to champion Cin7. You’ll manage that group of leaders to enable their engagement to ensure they are gaining value from our programs.

Additionally, you will plan strategy and implement campaigns for our social media activity, PR and branding initiatives, and communication.

Cin7 is expanding very quickly and we have clear instructions from our investors to evolve the Community Marketing function. You will be working with a world class team with a passion for growth. Cin7 has a time-bound opportunity to take advantage of a market segment that is growing exponentially. Do you have what it takes to help us build a Billion dollar SaaS company?

Does this sound interesting?

If so, we're looking for a motivated and driven Community & Events Marketing Manager who would love to have a career at a fast-growing global software company working on the following:

  • Managing a team to innovate our marketing efforts, and keep an eye on all marketing initiatives in the department (social media, communications, public relations, and branding).
  • Owning strategic initiatives that support the brand and Cin7's long-term global growth.
  • Driving high-impact cross-team projects as needed to meet the fast changing business environment and ensure the team is achieving commitments.
  • Collaboration with the broader Marketing team to create new, acquisition-driving, marketing programs for the business.
  • Design and drive the annual strategy for community recognition programs, that generate maximum value for the participants, and awareness in the broader community and customer base.
  • Measuring the success of new programs and special projects, clearly reporting the findings from initiatives to management and to the broader organization.
  • Proactively seeking out and developing partnerships with sales, content, customer success and onboarding teams to identify customer reference needs and opportunities.
  • Supporting the development and execution of integrated marketing plans; within the team; with other cross-functional partners; and with external partners. Ensuring that all campaign elements contribute to achieving Cin7's KPIs. 
  • Building and iterating executional playbooks to drive go-to-market efficiencies.
  • Partnering with brand teams to develop and deploy campaigns in priority markets.
  • Owning Community Marketing team operations ie; driving efficiencies, managing team meeting cadences, leadership reporting.
  • Streamlining of team operations; preparation of executive-level presentations and status reports
  • Effective use of tools (such as Salesforce) and other internal data points to identify, track usage of advocate content. Build relationships with those customer advocates.
  • Always ensuring the highest quality and professionalism when interacting with customers.

Here’s what you’ll bring with you:

  • Experience in a community marketing role at a SaaS organization
  • Exceptional presentation and communication skills
  • Proven track record managing operations and mentoring cross-functional teams
  • Demonstrated experience influencing and building relationships with cross-functional teams & growing collaborative partnerships with key partners 
  • Experience managing multiple initiatives at the same time, and working with multiple internal and external teams to ensure programs are launched seamlessly, and to the highest impact
  • Experience in managing multiple stakeholders often with different priorities, working with them to align and gain approval for the product / solution roadmap
  • Demonstrated experience utilizing data to drive actionable insights to develop marketing strategies and plans
  • Updating, creating, and streamlining processes to drive efficiencies
  • Management of executive reporting, compiling data insights to tell a compelling and comprehensive story
  • Experience in supply chain, back-end retail or wholesale operations, warehouse or inventory management systems, shipping, 3PL, etc. is a plus.

In return, we offer:

  • Competitive benefits, including mental, dental, vision and a 401k plan.
  • A diverse team, where everyone helps each other.
  • A laid-back office environment (once we’re back to the office post-pandemic!) and a relaxed dress code.
  • A flexible PTO policy, allowing you the time you need to recharge.
  • Frequent company sponsored events so you can get to know your coworkers.

Why CIN7?

CIN7 is a leader in Inventory Management Software, one of the most exciting software verticals right now, and we're growing exponentially. We're looking for great people to join our team, who are passionate about working with a high-demand product in a fast-growth tech environment.

At CIN7, millions of sales orders flow through our platform every month, reducing the cost, effort, and time for product sellers. We work with some of the best brands in the world and many budding brands helping them to quickly get their products to customers, automate their operations, and scale their business.

Compensation:

$75K-$100K base salary

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our collaboration space is in a bustling area with plenty of bars and restaurants nearby. It's 3 blocks from Union Station, making it very convenient via public transit.

An Insider's view of Cin7

How would you describe the company’s work-life balance?

Cin7 offers an unlimited PTO policy, which I appreciate after having jobs in the past that did not have much time or flexibility for our time off. Our teams show up to work ready to collaborate and reach our shared goals, but also emphasizes the importance of personal time to fill our cups.

Carrie

Program Manager, Partnerships

What does your typical day look like?

My typical day consists of sourcing candidates, reviewing resumes, and conducting phone screens. I enjoy talking to candidates and finding the right fit for us as a company and the candidate's career journey. I partner closely with hiring managers and other team members to collaborate on projects and match the right talent to each open position.

Jessica

Talent Acquisition Manager

What makes someone successful on your team?

Good customer service starts with a human touch.
Hiring the right talent, and providing them with rigorous training, helps us to improve customer centricity. To succeed in customer support at Cin7, a professional must have strong knowledge of the company values and its products and be empowered to go out of their way to fix customer problems.

Shawn

Director, Customer Support (Cin7 Omni)

What is your vision for the company?

We want to empower modern product businesses to thrive in a fast-changing connected world. Our inventory management software tool is the most comprehensive, easy-to-use and swift-to-implement product available globally. And our dynamic,innovative world-class team lives our values daily, helping our customers scale and sell to anyone anywhere.

David

CEO

What projects are you most excited about?

We just launched a new Partnerships division, aimed at tackling the exciting cloud migration underway in our space. This program will materially shift our business, and the team we've brought on to lead this effort is bringing so much energy. We're continuing to pursue having the most robust partner ecosystem in our space!

Michelle

Global VP, Partnerships

What are Cin7 Perks + Benefits

Cin7 Benefits Overview

Cin7 understands that people's lives are rich and varied - each with different challenges, motivations and expression. We work to not only accommodate but to facilitate and celebrate those aspects of life. We are led by our values (Strive, Trust, Innovate, Collaborate) and they inform what we offer our people. We're always working towards the next initiative in this area.

Culture
Volunteer in local community
Cin7 participates in local volunteer activities such as Food Bank of the Rockies and Denver Rescue Mission. We also have volunteer days with our customers (2 per year).
Partners with nonprofits
Cin7 regularly fundraises for charities. In 2023 this included: supporting Maui after the fires, aiding the International Hunger Crisis, Denver Rescue Mission, Conservation International, & Urban Peak
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Day off for your birthday
At Cin7, we celebrate you. Take time off on your birthday to rest and recharge, or party your socks off!
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Cin7 offers flexible start and finish times each day. We also offer one day working from home each week for all employees.
Remote work program
Cin7 offers flexible start and finish times each day. We also offer one day working from home each week for all employees.
Diversity
Documented equal pay policy
Highly diverse management team
Cin7 is a highly diverse company & this is reflected everywhere: 8 nationalities in the Senior team alone; a significant % of women in leadership: and a huge range of ages and life-stages represented.
Mandated unconscious bias training
We are working on an Unconscious Bias training programme which will be delivered in 2020
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Cin7 has expanded hiring into more regions so that we have the ability to hire talent with diverse backgrounds and cultures.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Disability insurance covers 200% of annual salary
Dental insurance
We offer a variety of dental plans to employees at costs between $10-$100 / month
Vision insurance
Cin7's Vision plan is effectively offered to all US employees for free. Glasses and lenses are covered in full.
Health insurance
We offer a variety of plans that cover up to 100% after deductible, or PPOs with low co-pays
Life insurance
Wellness programs
Wellness resources offered through Trinet
Mental health benefits
Mental health resources offered through Trinet
Wellness days
Every year in June, we celebrate Cin7 Day, which is a Wellness Day for our employees to do anything that makes them happier and healthier.
Financial & Retirement
401(K)
401k program offered through Transamerica.
Performance bonus
Cin7's performance bonus plans for some roles are base don targets set by direct supervisors.
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Cin7 offers pre-tax commuter benefits for all US employees.
Company-sponsored outings
Cin7 hosts a great Christmas party and typically has a number of other company outings each year - boat trips if you are in NZ.. There's weekly football, fun-runs, fitness challenges too
Free snacks and drinks
Cin7 has great coffee and a weekly fresh fruit delivery
Company-sponsored happy hours
Happy hours are held monthly on Fridays. Drinks, pizza, snacks & fun are all on the menu. In 2020 Covid has given us more opportunity & need for virtual social interaction too & happens weekly.
Mother's room
Professional Development Benefits
Job training & conferences
Cin7 offers professional and personal development opportunities utilising both in-house expertise and outside providers.
Lunch and learns
Cin7 hosts Lunch and Learns each week. We offer a variety of subjects, speakers and activities - from serious to fun, professional to recreational.
Promote from within
Mentorship program

Additional Perks + Benefits

As Cin7 continues to grow, we're continuing to expand what we offer to our awesome team.

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