Communication Specialist at Gloo

| Greater Boulder Area | Remote
Sorry, this job was removed at 4:25 a.m. (MST) on Tuesday, March 2, 2021
Find out who's hiring in Colorado.
See all Marketing jobs in Colorado
Gloo is driving the digital transformation of the church ecosystem. We build technologies that help churches be more informed, and tools that help them be better connected – to their people, partners, networks and donors.
Gloo is a SaaS-enabled marketplace that is powered by our core capabilities: 
Insights+ - Data Analytics (Be more informed), GlooConnect - Adtech (Better connected) and Assessments - Surveys (Connected and informed). 
We are a dedicated, fast-moving, and passionate team who needs more talented professionals who are driven to make a positive impact.
The Opportunity:
As the newest member of Gloo’s Membership Experience Team, the Communication Specialist will help the businesses by managing all internal and external communication, along with advocating the voice of our customers.
The Communication Specialist will create daily, weekly, monthly written communication (email, newsletters, etc) to keep our growing customer base of over 15K churches apprised on our platform’s updates.
Gathering customer feedback and creating a cadence to surface our customer’s voice across the company, will also be central in this role. We are targeting an amazing storyteller that has deep empathy for our users and will enjoy working cross-functionally over Gloo’s enterprise.

What you’ll be doing:

  • Drive editorial calendar and create engaging stories, thought leadership, product updates and news that advance Gloo’s narrative.
  • Develop Membership Experience communication structure and assist in developing the Membership Experience brand standards.
  • Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
  • Collect content from across the organization as inputs for internal & external emails. 
  • Identify stories from the data, and tell them in a cohesive & creative way.
  • Manage weekly internal & external content execution from writing, formatting, tracking & reporting analytics.
  • Engage in our customer community, creating a cadence & plan to identify key stories to surface the customer’s experience. 
  • Establish cross-team rhythms w/ Membership Experience, Sales, Marketing, Product teams.

What we are looking for:

  • Bachelor’s degree in Communications, Journalism, Public Relations or a related field plus 5 or more years of corporate communications experience.
  • Demonstrated track record of first-class content production, including copywriting and copy-editing of thought leadership.
  • Proven ability to develop and maintain favorable interpersonal relationships. Ability to interface at all levels of an organization, both internally and externally.
  • Strong organizational skills.
  • Ability to multitask and meet deadlines.
  • Experience working in a fast-paced and agile environment.
  • Experience with Internal and External communication and Hubspot is a plus.

The Perks/Benefits

  • Compensation and bonus commensurate with experience
  • Plenty of time off to keep you balanced
  • 100% Remote Flexibility 
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Headquartered in Boulder, CO on Pearl Street, steps from coffee shops and blocks from hiking trails

Compensation: $65,000 - $90,000
Applications welcomed from those who are US Citizens or hold a Green Card.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • NodeLanguages
    • GraphQLLanguages
    • Typescript Languages
    • ReactLibraries
    • SparkFrameworks
    • Next.jsFrameworks
    • Nest.jsFrameworks
    • ReactFrameworks
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen


Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What are some social events your company does?

As we’ve transitioned to remote first, we have held a mixture of onsite and virtual activities to encourage connection and community. We host fun virtual events such as trivia, paint & sip, community projects, murder mysteries and more. We also have a mix of fun and educational DE&I events to celebrate the unique identities in our community.

Audrianna Hart

Director of Human Resources

What projects are you most excited about?

Gloo's Data Engineering team is streamlining the compilation of our 1st, 2nd, and 3rd party data assets into a Compiled Master file. Inputs range from 60M records to 650M records that are transformed, commingled, and validated. Using Databricks, Snowflake, and Elasticsearch, we are aiming to take what was once a several-week process to just hours.

Aaron Dix

Director of Engineering, Data

How has your career grown since starting at the company?

Gloo is not only a fun place to work but they have also provided me with numerous opportunities to grow my career. I’ve moved from Product Operations to Data Engineering Operations and now into an Associate Software Engineer position. The people I work with generously give their time and energy to nurture an atmosphere of learning.

Hannah Manry

Associate Software Engineer

What is your vision for the company?

The scope of how tech capabilities can serve personal growth is just exploding. As we continue to grow, we see a strong need to create solutions that can solve for all of these complex network challenges. Our mission is to serve Champions, help them scale, and support their purposes with great platform infrastructures.

Scott Beck


What are Gloo Perks + Benefits

Gloo Benefits Overview

Gloo provides a full suite of benefits including the basics with an additional generous HSA contribution. We also provide a performance bonus and equity. We have a great location with beautiful view of the Flat Irons, flexible hours, company sponsored events, and last but certainly not least, we have an incredible team of talented and passionate folks for you to hang out with.

Friends outside of work
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Gloo employees can contribute up to $2,500 annually to their Healthcare FSA.
Disability Insurance
Dental Benefits
Our dental plan covers $2,000 of expenses.
Vision Benefits
The vision benefits plan includes annual eye exams for $10 and either $180 for glasses or $150 for contact lenses per year.
Health Insurance Benefits
Gloo's base medical plan covers up to 80% of out of pocket expenses after you meet the deductible. We offer three HDHP plans with an HSA.
Life Insurance
Retirement & Stock Options Benefits
Gloo's 401(k) retirement plan offers a selection of stocks, bonds and international index funds to choose from. We offer both a traditional and a Roth 401(k) plan.
Company Equity
Gloo offers option grants in accordance to the terms stated in the Company's Membership Unit Option Plan, including vesting over a five-year period.
Performance Bonus
Gloo's performance bonus plan allows the average employee the potential to earn a bonus equal to 10% of their salary based on performance against goals.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Gloo provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
Gloo sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Gloos offers flexible paid time off. Time off can be taken at any time with manager approval. No accruals or maximums.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Gloo participates in Boulder's EcoPass program.
Stocked Kitchen
Gloo has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Company happy hours are hosted every Friday afternoon.
We offer parking onsite or a taxable stipend of $125 a month to all employees who choose not to park onsite and use other means of transport.
Pet Friendly
Gloo's pet policy is dog friendly daily.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

More Jobs at Gloo1 open job
All Jobs