Senior Counsel, Telco (Regulatory Lead) at Zoom Video Communications

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Zoom is looking for a Senior Counsel, Telco to join our innovative and rapidly growing Product Legal team and act as the Regulatory lead. In this role, you will work on interesting and complex legal/regulatory issues as we support teams to deliver the most delightful communications experience to our customers around the world. You will be part of our collaborative team of in-house lawyers that proactively advises our business teams, assesses and mitigates legal risks, and provides guidance on global regulatory compliance requirements for numerous categories of telecommunications services. Zoom is expanding rapidly, and we are looking for an outstanding attorney who can manage a large and complex workload encompassing multiple legal inputs into the building of a highly scalable, compliant, secure, and competitive global telephony and messaging service.

In this role, you will:

  • Be an integral part of the Zoom Phone product legal team with primary responsibility for (i) understanding current applicable law and tracking developments of all current and future regulations that impact regulated telecommunications services and advising the Zoom Phone legal and business teams on the effects and requirements of those regulations (ii) supporting go-to-market strategies by advising on local requirements in new markets, (iii) providing inputs to assist in the designing and maintaining of global compliance programs, utilizing expertise in local telco requirements (regulatory and filings) and meeting with regulators as needed, and (iv) supporting business team to address customer questions in specific locations. 

  • Partner with product development teams to understand and advise on regulatory impacts of product, engineering, design, and operational decisions for new products, regions, and initiatives. Ensure that Zoom Phone is fully compliant in all jurisdictions where it operates and that such is communicated appropriately.

  • Understand impact and requirements of current and future U.S. and international laws and regulations related to Zoom Phone. Provide advice on regulations early in the product lifecycle to speed development and ensure compliance. Develop and implement legal-product processes and programs for global telco compliance.

  • As a subject matter expert on local regulatory requirements, advise team how to implement best local practices in Zoom Phone capabilities and build localized experiences that drive leadership in local markets.

  • Build telco compliance communications programs for use by business teams and sales with an eye to assisting customers in rapid deployment of Zoom Phone.

  • Provide pragmatic day to day and strategic advice to minimize legal risks while advancing business goals and initiatives. 

  • Regularly partner with internal teams to understand strategies, roadmap, and initiatives, and advise on new features, activities, markets, etc., to ensure alignment.

Must haves:

  • 10+ years of direct experience in regulated telecommunications; preferably in-house and law firm experience, with a tier-1 carrier or global transport provider, or in enterprise level tech space in global jurisdictions; JD and admission to a state bar.

  • Passion for Zoom and a deep appreciation of Zoom’s mission and impact.

  • Demonstrated experience establishing and growing a unified communications platform / regulated telecom service on a global scale.

  • Expertise in global telecom regulations and technical regulatory requirements.

  • Deep expertise in telecommunications technical and carrier ecosystem including carrier interconnects, peering and tandem models, numbering systems, and the regulatory frameworks at all levels.

  • Fastidious attention to detail demonstrated in the creation and execution of full scale regulatory compliance programs including all filings, reports, notices and communications with regulatory bodies in multiple jurisdictions.

  • Strong collaboration skills, including the ability to communicate effectively across cross-functional teams, build consensus among stakeholders and maintain strong relations at all levels across the organization.

Additional must haves:

  • Ability to explain complex regulatory requirement and legal issues in straight-forward terms for the business and customers. 

  • Ability to thrive in a fast-paced environment and to tolerate change and ambiguity.

  • Ability and drive to take ownership of projects and tasks which, in some cases, will be matters of first impression but with openness to adapting in response to a fluid and expanding product roadmap.

  • Extremely organized with the ability to manage multiple projects simultaneously, multi-task in a fast-paced environment, adjust to rapidly changing priorities, and drive strategic projects to successful delivery.

  • Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently.

  • Growth mindset: every new challenge is an opportunity to learn and grow.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
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    • C++Languages
    • JavaLanguages
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    • MySQLDatabases
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    • SalesforceCRM
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    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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