Regulatory Liaison Internal Auditor, Pharmacist at Alto Pharmacy

| Greater Denver Area
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Regulatory Liaison Internal Auditor, Pharmacist

Alto is a modern pharmacy changing the way people manage and fill their prescriptions with a tech-driven, patient-centric, online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, Alto offers cost transparency, personalized mobile support, and real-time coordination with doctors and insurance companies. Our mission is to fulfill medicine’s true purpose - to improve the quality of life for everyone who needs it.

For regulatory liaison internal auditor at Alto Pharmacy, we are seeking an exceptional talent that will serve as a primary contact point for our regulatory partners, keep Alto on track with regulatory changes, rigorously scrutinize our pharmacy locations and assist those locations in identifying and correcting their regulatory opportunities.

This role is based in Denver, CO

Essential Duties and Responsibilities

  • Regularly monitor and attend board of pharmacy meetings in all states that we service
  • Remain current with applicable regulatory compliance through review of publications, participation in industry associations and training sessions 
  • Stay informed of regulatory changes and partner with cross functional teams to implement necessary changes
  • Develop policies and procedures as necessary to accommodate regulatory changes and compliance opportunities
  • Create training and communications around regulatory changes and compliance best practices
  • Assist locations under regulatory audit (DEA/State Board of Pharmacy)
  • Work with pharmacists in charge to respond to regulatory audit deficiencies as necessary
  • Interface with external regulatory agencies regarding rules and regulations
  • Develop audit checklist and scorecard to ensure alignment with internal policies, contracts and outside agency rules and regulations
  • Visit pharmacy locations on a regular cadence for internal audits and assessments
  • Assist pharmacies with action plans to correct any deficiencies identified
  • Visit new locations to prepare for pre-licensing inspection
  • Expand the regulatory liaison and audit team as business need indicates

You are an ideal candidate if you:

  • Have experience working with, communicating verbally and in writing with boards of pharmacy and other regulatory agencies
  • Communicate well with multiple stakeholders across different pharmacy sites
  • Able to train, motivate, and coach staff in order to maintain high compliance standards and build team morale
  • Are highly productive with minimal oversight
  • Work simultaneously and efficiently on multiple engagements and priorities
  • Have a strong understanding of boards of pharmacy and other regulatory agencies
  • Familiar with a shared services/central processing pharmacy model
  • Believe in Alto’s mission and our company values of always putting the patient first, having a mindset of humility, and acting with a sense of urgency

Basic qualifications:

  • Must have 8+ years of pharmacy experience
  • State Board of Pharmacy license; Licensed Pharmacist in home state
  • 2-5 years of pharmacy audit experience
  • 2-5 years of experience working directly with state boards of pharmacy

Physical Requirements: 

  • Sit/ stand for prolonged periods
  • Ability to communicate orally with management and other co-workers is important. Hearing and vision within normal ranges is important for conversations. Regular use of the telephone and e-mail for communication is essential. 
  • Exertion of up to 10 lbs. of force occasionally is required. 
  • Good manual dexterity for the use of common office equipment such as computers.
  • Does this have a travel requirement? Travel via airplane and/ or automobile with overnight stays up to 50-75% of the time. 
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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AsanaManagement
    • JIRAManagement


Golden Triangle area just south of downtown Denver

An Insider's view of Alto Pharmacy

How would you describe the company’s work-life balance?

Work/life balance is definitely encouraged at Alto! I never have to think about work on my weekends, and my boss has even reminded me that I haven't taken a vacation day in a while and to be sure to use some or take a long weekend.

Scott Carmichael

Software Engineer, Infrastructure

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.


Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.


Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Alto Pharmacy Benefits Overview

As an employee of Alto Pharmacy, we couldn’t be effective in achieving our mission without you. That’s why we’re continually looking for ways to enhance your employee experience, with benefit programs and perks that allow you to be successful in your work. Whether it’s caring for your loved ones, staying healthy, or creating opportunities for a better work-life balance, we want to provide you with meaningful support mechanisms.

Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Cross functional training encouraged
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