Head of Global Policy Development at Zoom Video Communications (Remote)

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About the Team

The Global Public Policy and Government Relations team is Zoom's API to governments around the world. We prepare Zoom for political and regulatory developments by providing analysis and developing policy strategies. We protect Zoom's ability to compete by influencing public policies and representing the company before policymakers. We promote Zoom's business by enhancing its freedom to operate and providing political "air cover".

About the Role

The Head of Global Policy Development will drive the development of public policy positions and strategies to promote Zoom's interests around the world. You will coordinate closely with key groups and departments throughout Zoom, developing relationships with important internal stakeholders and learning our business in order to craft sophisticated, effective, and consistent positions on the policy issues of greatest importance to Zoom. You will report to the Head of Global Public Policy and Government Relations. In this role, you will:

  • Serve as "connective tissue" between the Global Public Policy and Government Relations team and the rest of the company on approaches to substantive policy issues.
  • Develop and leverage substantive expertise on the public policy issues of greatest commercial and reputational importance to Zoom, including in relation to content moderation, data localization, human rights, privacy, encryption, government access to data, telecommunications regulatory issues, and child safety, among other issues.
  • Work with the Head of Global Public Policy and Government Relations to identify, evaluate, and maintain an understanding of the top-priority global public policy issues/matters affecting Zoom's business and brand.
  • Work closely with other groups and departments -- including corporate legal, product legal, privacy, security, compliance and ethics, and trust and safety -- to learn Zoom's business, understand the priorities of internal stakeholders, and create single company approaches to key policy issues that advance the interests of Zoom as a whole.
  • Coordinate cross-cutting policy initiatives and activities across the Global Public Policy and Government Relations team, to ensure that Zoom can put forward clear and consistent approaches to policy issues, while enabling those positions to be tailored for local conditions in the various markets in which we operate.
  • Drive engagement, partnerships, and thought leadership with external organizations on key public policy issues as appropriate and where not otherwise covered, for example with respect to think tanks, civil society organizations, trade associations, and the media.
About You
  • You hold a Bachelor's degree, and preferably an advanced degree, in law, public policy, business, economics, international affairs, or similar field
  • You have a minimum of eight years of experience developing and executing public policy strategies and interacting professionally in a public policy environment.
  • You have prior experience developing and executing public policy strategies in the technology sector, including with respect to privacy, cybersecurity, and online safety issues.
  • You are skilled at building diverse, cross-functional, and multi-level relationships and experience advising and interacting with senior business executives.
  • You have outstanding written, oral, and interpersonal communications skills, including relevant public speaking and media experience.
  • You have extensive experience working with senior government officials, private sector leaders, and other public policy professionals.
  • You have a high degree of integrity, professionalism, and ability to handle confidential matters.
  • You have exceptional emotional intelligence, strong interpersonal skills, a commitment to the team, and a sense of humor.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.


Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
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    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail


We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!
The United We Tech Series: The Zoom Episode

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.


Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!


Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.


Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.


SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.


Business Development Rep.

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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