Director of Compliance

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Why Housecall Pro?

  • Housecall Pro is a mission-driven company - we champion the Service Pro to success.
  • We are tackling a large market ($700b+) generally underserved by technology and unencumbered by a dominant competitor.
  • Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K) that start on day 1.
  • Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better (think volunteering and philanthropy).
  • Equity in a growth stage startup backed by top-tier VCs.
  • Paid holidays and self-managed take-it-as-you-need-it paid time off.
  • Opportunity to come onboard with a team and company that is rapidly growing and create your own career path

We are looking for a hands-on Director with a passion and proven track record in business and accounting process control design, leading risk assessments and readiness, and managing performance of controls to stand up and own compliance at HouseCallPro. This role will  partner closely with Operations, Accounting, Engineering and IT Security, and Legal to stand up the compliance program and to drive cross-functional process/control improvement initiatives to support HouseCallPro’s rapid growth.  The ideal candidate is expected to drive change, work independently, clearly communicate and will be the primary contact for all internal and external compliance inquiries.

What You'll Do:

  • Lead and stand-up HouseCallPro’s compliance framework, drive financial statement mapping, risk assessment and scoping process by identifying significant and critical processes and key controls, ensure adequate scope, documentation, guiding control owners, and testing
  • Develop the annual audit plan and schedule using a risk-based approach to ensure adequate controls..  Ensure adequate and appropriateness of internal control documentation for processes, planning documents, narratives, process maps, key controls and key reports, walkthroughs, and tests of controls
  • Compile and analyze data, establish facts, and identify trends from a variety of sources with varied levels of complexity and summarize in a concise, and action driven manner within monthly Risk reports and quarterly governance reporting
  • Develop and maintain close working relationships with other business functions, serving as a liaison between accounting, technology and other business teams on risk-related communications
  • Assess the Financial, Information Security and Technology programs including organizational design and key processes
  • Work collaboratively to identify and manage privacy, data protection risks, and compliance requirements to help meet stakeholder expectations


  • Facilitate the ongoing risk management cycle of activities including risk identification, risk and control assessments, reporting and operational risk economic capital calculations as related to IT, cyber risk and critical third party oversight
  • Partner with management, business teams, and/or data team to implement solutions
  • Make broad recommendations on improving compliance related processes and/or procedures
  • Manage the execution of all phases of the compliance program, ensuring timely delivery and quality work, including managing program status, prioritization dashboards and reporting
  • Triage Change Management issues and provide recommendations
  • Maintain up-to-date knowledge and understanding of technology trends, security threats, infrastructure vulnerabilities, and business dependencies that could impact the company’s risk profile
  • Responsible for educating, training, and monitoring functional teams for compliance to outlined processes, and ensure that all key controls/objectives are understood and being performed satisfactorily Go-to person for internal controls expertise within the organization and provides reliable and insightful resource for implementing controls within a business process in an efficient and effective manner
  • Communicate identified findings and propose recommendations and remediation plans to management and the Audit Committee; track the remediation and ensure closure of findings
  • Develop and maintain close working relationships with the management teams of all major functional areas as well as external auditor, ensuring a holistic understanding of key risks and processes of the organization
  • Proactively advise management on key risk areas and drive remediation plans balancing risk mitigation with pragmatic and efficient processes to support the business

About You:

  • BS/BA degree in Accounting or Finance is required
  • CPA or other relevant professional certification highly desired
  • +10 years’ experience in Internal Audit, External Audit, Risk Management, and/or SOX oversight related roles
  • Ability to influence, interact and partner effectively with cross-functional and remote teams at all levels of management and geographies
  • Advanced understanding of financial and business processes and the risks surrounding those processes
  • Excellent organizational, communication (written and oral presentations) and interpersonal skills
  • Ability to bring structure, understanding and clarity from an internal control perspective
  • Ability to comfortably lead discussions around internal control matters with leadership and external auditors
  • Highly organized, results-oriented and attentive to details
  • Excellent verbal and written communication, presentation, facilitation and diplomacy skills
  • Strong documentation and project management skills and experience
  • Ability to work under tight deadlines and competing priorities
  • Experience managing a team that is a mix of professional staff and third-party consultants

Founded in 2013, Housecall Pro has become the leader in the field service management software space. We are committed to improving home service professionals’ business by providing solutions that support their success by delivering software that includes scheduling, dispatching, job management, invoicing, payment processing, and marketing.  With over 200 employees in the US and over $50M raised in venture capital, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.

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Location

We are actively hiring in San Diego, CA and Denver, CO. Majority of our employees work remotely but we have an office in the RINO district if employees choose to come in.

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