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Compliance Manager

| Greater Boulder Area
Recurly is a leading enterprise subscription billing platform that serves companies of all sizes, including some of the largest Fortune 500 organizations in the world. We are seeking a Compliance Manager to join our team! 
The Compliance Manager will be responsible for managing the Engineering Department’s compliance to a variety of regulatory and internal governance programs – Payment Card Industry Data Security Standard (PCI DSS), SOC-2, ISO 27001, GDPR and HIPAA. 

Responsibilities:

  • Ensure compliance with industry regulations and working with independent, external auditors to demonstrate such compliance to achieve certification of compliance.
  • Stay abreast of industry requirements for certifications relevant to Recurly’s business.
  • Maintain in-depth knowledge of certifications and controls such as PCI-DSS, SOC-2, ISO 27001, and HIPAA.
  • Collaborate with legal to maintain and improve our privacy compliance program (GDPR, CCPA)Develop control definitions and pass criteria for compliance.
  • Interview internal resources and review process documentation to assess compliance with established controls and identify gaps.
  • Work with other teams to identify solutions for compliance gaps.
  • Track compliance gaps and ensure work to remediate gaps meets deadlines.
  • Conduct periodic reviews of policies, procedures and operations for compliance.
  • Conduct periodic reviews of vendors’ certifications and compliance.
  • Organize and present audit documents for review with external auditors.
  • Conduct internal audits to identify risks and manage risk-tracking efforts.
  • Create and deliver training to employees on compliance topics.
  • Define and monitor metrics on compliance progress.
  • Drive innovation to improve compliance effectiveness and efficiency.
  • Prepare customer-facing materials on compliance efforts.
  • Meet with customers to resolve concerns related to privacy, security and compliance.
  • Manage the completion of customer security questionnaires.
  • Respond to customer inquiries on compliance related matters.

Requirements:

  • Minimum 6+ years work experience in compliance within the software industry.
  • Knowledge of industry cloud technologies.
  • Experience with certifications and standards such as PCI-DSS, SOC-2, ISO 27001, GDPR and HIPAA.
  • Experience with information security principles/practices.
  • Experience with privacy principles/practices.
  • Some experience with software development practices.
  • Passionate about security, privacy and compliance.
  • Self-motivated, quick learner, fast researcher.
  • Bachelor’s degree in a related field.
  • Excellent written and verbal communication skills

About Recurly
Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.
Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.
Offices located in San Francisco, California, Boulder, Colorado and New Orleans, LA.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • ProductPlanManagement
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.

An Insider's view of Recurly

How would you describe the company’s work-life balance?

Recurly has an excellent work-life balance. We have a great office with plenty of space and rooms for collaboration or for quiet if you need them. Food, snacks, and drinks are provided and we often have great office events. Recurly offers work from home and unlimited PTO. At Recurly we have a work hard, get shit done and live your life mentality.

Ross Hosman

Head of Information Security

What projects are you most excited about?

At Recurly, we always try to innovate and identify better solutions for our merchants. I am really excited about the machine learning projects at Recurly. These are challenging problems where we can leverage our data to deliver a great product for our merchants.

Vineet

Data Scientist

How has your career grown since starting at the company?

I have been able to reach the next level technically, and have greatly increased my ability to improve the work of everyone around me.

Dania Simmons

Technical Lead

How do you empower your team to be more creative?

At Recurly, we are always seeking new and more efficient ways of getting work done. Solving complex problems and incremental improvement is in our DNA. We encourage collaboration on innovative ideas and new methods, experiment often, and debrief on the results. This cycle uncovers insights that drive efficiency and effectiveness.

Stacey Snyder

Director of Quality Assurance

What's the biggest problem your team is solving?

Our merchants are reaching for the stars. The Customer Success team… we are the partner with a rocket ship.

Lucien Heart

Senior Customer Success Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a Recharge committee that is devoted to planning office events and volunteer days. We also have employee led groups for shared interests such as happy hour, hiking and book clubs.
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer an FSA for both health care ($2,700) and dependent care ($5,000). We offer a Health Savings Account (HSA) and the company contributes $600 for individuals and $1,200 for families each year.
Dental Benefits
The Guardian dental PPO covers up to $2,000 annual maximum per person in dental costs a year.
Vision Benefits
Vision coverage is offered through VSP as a PPO plan.
Health Insurance Benefits
We offer two Cigna plans; a low deductible ($250) and a high deductible health plan ($1,500) plan. The HDHP is linked to the HSA. We also offer Kaiser Colorado.
Life Insurance
Basic life and AD&D and the option to elect voluntary life & AD&D
Pet Insurance
Coverage is through Nationwide Pet Insurance.
Retirement & Stock Options Benefits
401(K)
Recurly's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Recurly offers up to 6 weeks paid and 12 weeks of unpaid (runs concurrently), job-protected leave per year, as well as maintained health benefits.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We believe in providing a great work/life balance and flexibility at Recurly. FTO is not earned or accrued, and does not consist of a set number of days per year for full time exempt employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have two options. The Parking Spending Account is used to pay for eligible parking expenses near our office. EcoPass is offered for those that commute to work via bus and light rail.
Company Outings
Recurly has quarterly team outings, including a company-wide annual holiday party, for all employees and a guest and summer events.
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Recurly also offers various other benefits such as an Employee Assistance Program, Legal Services, Identity Theft, and Travel Assistance Services.

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