Technical Project Manager Intern

| Greater Boulder Area | Hybrid
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Company Description

Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Eligibility

The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations).

Position Description

The Technical Project Manager Intern will coordinate tracking roadmap items, priorities, design, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals to improve customer experience within Tranzact. Tranzact is a portal that guides Zayo customers through product selection and service ordering, enabling Zayo customers to obtain competitive real-time price quotes, place orders, view service inventory and view pending transactions for Zayo’s suite of products including Ethernet, IP, Wavelengths, Dark Fiber and Private Line services.
 

Responsibilities

  • Build and execute technical projects such as automation, API QA, data analysis, predictive models

  • Test applications to identify weaknesses and propose business and development case improvements

  • Present business case for enhancements, optimizations, and inefficiencies

  • Ability to communicate with both development and business teams

  • Drive and facilitate project progress and ensure project priority is clearly understood and reflected at all times

  • Project justification / scoring includes support via either data analytics or specific use case/customer story (ideally both).

  • Ensures broad endorsement / adoption of all initiatives

  • Define development processes in line with effortless / agile / lean methodologies

  • Create and maintain comprehensive project documentation

  • Frequently monitor progress and status of projects and report high-level overviews to upper management act as point of escalation with management

  • Establish and maintain trusting relationships with point product stakeholders

  • Understand team ecosystem, projects, and workload to define appropriate prioritization of tasks

  • Identify key technical and business contributors as project leads to drive progress

  • Quality assurance / Testing / Training

Qualifications

  • Studying/degree in Computer Science/Engineering, Information Technology, Data Analytics/Big Data, or Business with a technical emphasis

  • Node.JS, Javascript, or Python preferred

  • RESTAPIs framework working knowledge is a plus

  • Highly skilled communicator - written and verbal, able to breakdown technical jargon and communicate with the IT team and business stakeholders

  • Able to build a project plan including business case, timeline and phased approach for completion.

  • Proficient with MS office, especially PowerPoint and Excel, GITlab, and project management tools

  • Solid organizational skills including attention to detail and multitasking skills

  • 
Understanding of delegation with the ability to provide logical guidance in a fast paced and quickly changing environment

  • Must be able to take responsibility for teaching self and asking thoughtful questions of management

Learning Outcomes

  • Gain an understanding of product and functional group business processes at an accelerated pace

  • Learn project management across a customer centric organization

  • Apply development processes in supporting a large organization with numerous projects

  • Gain practical experience on the lifecycle of a business plan

  • Understanding of the larger picture big data presents

  • Experience with developing a customer facing API to identify gaps and inefficiencies

  • Gain industry experience, an education in telecom, and understanding of Zayo’s foundational role in broadband

  • Strengthen critical thinking, problem solving, and communication skills

  • Gain an expertise understanding of Salesforce

  • Exposure to a variety of networking opportunities

Rewards

  • Excellent benefits including 401 (k) and medical for interns

  • Fitness membership discounts

  • Internships are full-time (40 hours/week), paid positions with the option of converting into full-time/part-time employment pending a successful internship.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

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