Quantum Metric, Inc.
Quantum Metric helps companies improve their user experience with Continuous Product Design..
Colorado Springs, CO
Remote

Software Quality Assurance Analyst Intern at Quantum Metric, Inc.

| Greater Denver Area | Remote
Sorry, this job was removed at 11:14 a.m. (MST) on Monday, June 28, 2021
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Quantum Metric
Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.

Our Culture
Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage creative problem solving, rapid innovation and bold goal-setting. Our relatively flat organization structure keeps everyone informed and enables people to get involved in solving the problems they care about most. We are a close-knit team moving fast to deliver value to our customers and continue pushing the envelope as we develop new products. 

About the Role
As our Software Quality Assurance Analyst Intern, you will be tasked with ensuring quality within Quantum Metric’s various tiers of product. You’ll be entrusted with guarding our customers as the last line of defense from regressions, bugs, and poor user experiences. You’ll work with cross-functional teams in a Kanban environment to ensure quality throughout the entirety of the software development lifecycle from design inception to release to monitoring usage in production.

Who are you? 
Aside from your obvious obsession for quality, you are naturally curious about how things work and, more specifically, how you can break them. You quickly immerse yourself in new systems and testing methodologies, while remaining extremely attentive to their unique details. You have a history of teamwork and you are willing to roll up your sleeves to either find the root cause of a bug through extensive testing on your own or through pairing up with a developer. You’re curious, so you’re probably really familiar with a variety of different tech. This is a good thing because we understand the value of learning continuously and expanding out of your comfort zone.

This will be the best group that you ever work with. We support one another through challenges and win as a team. This paid internship will provide you the opportunity to work alongside rockstar developers to see software development in action in a professional setting first hand. Most importantly, you’ll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Responsibilities

  • Execute manual and regression test cases and analyze results
  • Collaborate with engineers to develop effective strategies and test plans
  • Run manual tests on different browsers, devices, and operating systems
  • Ensure that bugs are being documented with clear steps to reproduce

Requirements

  • Analytical mind and problem-solving aptitude
  • Good eye for finding bugs
  • Strong organizational skills
  • Extremely detail-oriented with effective communication skills and proven ability to manage multiple competing priorities simultaneously

Perks, Benefits, & Compensation

  • This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
  • Promotional Opportunities
  • Rewards and Recognitions programs
  • Flexible work environments
  • Employee Referral Program
  • Lead Referral Program
  • Latest MacBook Pro and awesome swag delivered to your door
  • Supportive and collaborative culture
  • Compensation: $25.00 / Hour



About Quantum Metric
Our mission is to help brands deliver standout digital experiences for their customers. Enterprises are using Quantum Metric to build customer-centric digital products that drive revenue and foster brand loyalty. In 2020, Quantum Metric was ranked 124 in the Inc 5000, a list of America's fastest-growing private companies.

Since our founding in 2015, we’ve been serving Fortune 500 customers across e-commerce, travel and hospitality, financial services and insurance, and telecommunications. The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. If your background matches the above role and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric is an E-Verify employer.

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Where we are

The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Volunteer in local community
We support a yearly community clean up on Earth Day and hold multiple events throughout the year to raise money for Charity Water.
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Friends outside of work
Eat lunch together
Intracompany committees
Quantum Metric Culture Crew (QMCC) puts together company events and initiatives To strengthen our bond with each other and community.
Daily sync
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Life Insurance
Wellness Programs
We care deeply about the overall wellness of each team member. May is our Wellness Month where we have a variety of programming targeting physical, occupational, emotional, and mental health wellness.
Onsite Gym
Team workouts
We have activity related slack channels where we help hold each other accountable for getting daily movement! Also- team biking, Burpee Challenge, Global Fitness challenge, and more!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Quantum Metrric's performance bonus plan includes everything from cash rewards, additional Equity, to President's club,
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Earth Day is. company paid half-day if you choose to get out in your community and give back to the planet.
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Commuter Benefits
We offer a FlexPass for individuals that commute to our Denver Office.
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Happy Hours
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Home Office Stipend for Remote Employees
We offer a Work From Home stipend for office supplies for our new hires.
Professional Development Benefits
Diversity Program
Lunch and learns
Quantum Metric holds monthly meetings presenting on the new developments in the Product. There is also a monthly CXellence meeting where Customer Success presents use cases and customer wins.
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.

Trevor

Senior Product Marketing Manager

How do you collaborate with other teams in the company?

One of the exciting parts about working at Quantum Metric is we don’t work in silos. The Product Support team is at the center of all the action. We collaborate every day with Product, Engineering, Cloud Ops, Customer Success, Marketing....you name it. It really feels like one big team.

Jen

Product Support

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.

Jesse

Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What projects are you most excited about?

I work on a feature that will give customers a more complete and granular picture of the situation when their website is having an issue. The Quantum Metric platform has a lot of data about how a customer’s website is working, and the goal of this feature is to automatically, and in real time, surface anomalies from across the whole data set.

Clara

Associate Software Engineer

Quantum Metric Jobs In Denver
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Pre-sales Solutions Engineer- Texas

Quantum Metric, Inc.
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4 hours ago
+43
Quantum Metric Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage

Pre-sales Solutions Engineer- Chicago/ Minneapolis area

Quantum Metric, Inc.
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4 hours ago
+43
As a Solutions Engineer at Quantum Metric, you will be responsible for providing world class pre-sales technical support to the sales team. Working directly with customers you will be the subject matter expert on customer experience management and QM. You will be responsible for delivering product demonstrations that directly address customer pain and emphasize QM’s industry leading CXM solutions. During the sales cycle, you will lead the proof of concepts, demonstrating Quantum Metric’s ability to meet and exceed customer requirements, often in the customer’s production environment.

Sales Development Representative - East

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As a Sales Development Representative, you will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. The right candidate will work well under pressure, think outside the box, and be highly self-motivated. 

Sales Development Representative - West

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4 days ago
+43
As a Sales Development Representative, you will be responsible for identifying and generating sales opportunities through both inbound and outbound prospecting activities. The right candidate will work well under pressure, think outside the box, and be highly self-motivated. 

Customer Success Business Consultant- East Coast (Remote)

Quantum Metric, Inc.
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4 days ago
+43
The Business Consultant (BC) is responsible for driving client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible business value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides thorough ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers.

Customer Success Engineer- Central (Remote)

Quantum Metric, Inc.
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1 week ago
+43
As a Customer Success Engineer at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.

Content Writer

Quantum Metric, Inc.
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1 week ago
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We are looking to hire an experienced Content Writer to create content for blogs, ebooks, articles, product promotion, and the company website. The main responsibility is to write and publish copy and pieces that will excel in Google search results and drive relevant organic traffic. Candidates should be able to conceptualize, research, craft, and edit written materials at a fast ongoing pace and juggle multiple projects at once. Past journalism experience preferred.

Production Support Engineer

Quantum Metric, Inc.
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1 week ago
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You'll be part of our production support team, providing world-class support to our customers. You'll achieve expert level knowledge of product capabilities and configuration options. Equipped with this knowledge, you'll respond to support inquiries, share knowledge, and help customers solve problems. You'll partner with platform engineering and customer success teams to diagnose issues and ensure top customer concerns are prioritized. You will innovate and solve new problems every day.

Configuration SME, Customer Success Engineering

Quantum Metric, Inc.
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1 week ago
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As a Subject Matter Expert within the Customer Success Engineering organization at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation and onboarding, adoption and growth with a focus on platform configuration. You will understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives. You will work on translating customers’ business requirements into technical configuration to facilitate value realization and customer satisfaction. This role is dynamic and will have you working on various tasks like PII masking, eventing, troubleshooting, etc. If you love solving puzzles and getting your hands dirty, keep reading!

Product Designer, Design System

Quantum Metric, Inc.
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1 week ago
+43
Quantum Metric Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage

Software Engineer - Delivery Engineering

Quantum Metric, Inc.
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1 week ago
+43
As our Software Engineer, you’ll help develop, scale, automate, and improve the underlying infrastructure, software, processes, and services required to support enterprise software development, quality engineering, and production releases. You’ll design and build tools to support data analytics around our release process to discover release, deployment and quality trends. You’ll work closely with other teams to continuously improve their requirements for the development, build and deployment process. You will also be researching new tools and practices that will help productivity.

Technical Recruiter

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1 week ago
+43
Quantum Metric Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage

Senior Front End Software Engineer - JavaScript/React

Quantum Metric, Inc.
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1 week ago
+43
As a Frontend Engineer, you will be building the customer-facing application of our business using React with MobX, GraphQL, D3, and advanced browser APIs. You will be building the components and interactions that thousands of users rely on to understand their data and make informed decisions. You will work with both product/design teams and backend engineers to take features from idea to a polished and performant product.

Senior Platform Services Engineer

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+43
As a Cloud Services Engineer, you will be creating and refining the services that drive both our infrastructure and end-user applications. We work with Go, TypeScript, Kubernetes, GraphQL, Kafka, MySQL/MariaDB, and Google Cloud Platform services, but we believe in using the right tool for the job. Our services ingest and expose mountains of experience and analytics data to Quantum Metric applications as quickly and efficiently as possible. You’ll own features and be an integral part of a DevOps culture where you’ll be responsible for building, deploying, and maintaining parts of the application.

Senior Software Engineer - Delivery Engineering

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+43
This role is for you if you are passionate about automation and continuous improvement to how we build, test and deliver value to the customer, and are driven by empowering those around you. You have a strong understanding of Distributed Systems, Infrastructure, Automation and SaaS Release models. You have experience working as a delivery engineer, with data analytics and continuous deployment automation tool sets. You possess a strong sense of ownership and desire to build great tools for other engineers. You want to automate anything you can get your hands on. Most importantly, you understand the importance in delivering value to our customers frequently, and with the highest possible quality.

Senior Product Manager - Mobile Experience

Quantum Metric, Inc.
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1 week ago
+43
We are looking for a Product Manager to elevate our platform to better assist mobile/native teams. This person is intimately familiar with mobile development and the product analytics landscape. This candidate will brainstorm with our designers and engineers to create solutions for our customers to deliver delightful moments for their mobile users.

Revenue Accounting Manager

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+43
Quantum Metric Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage

Front End Software Engineer - JavaScript/React

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+43
You’ll be part of our front-end web team, building and maintaining the React web app that our clients use every day. This app is the portal through which our users gain access to mountains of analytics and experience data about their own customers. The Web UI Team’s job is to build tools that present that data in understandable, usable and unique ways.

Front End Software Engineering Manager

Quantum Metric, Inc.
Greater Denver Area
1 week ago
+43
Reporting to the VP of Engineering, you’ll lead our Denver-based Engineering team. You’ll oversee software development and quality engineering, steering the team to deliver rock-solid solutions to our clients’ toughest problems. You’ll work closely with executive leadership to source and hire world-class engineering talent. As a first-line manager, you’ll also ensure that our engineers are well taken care of. Our amazing people are our most important asset and it’s your job to value them as such. You’ll listen, ask questions, coach, guide and grow those who you’ve been entrusted to lead.

Head of Go-To-Market Strategy, Financial Services

Quantum Metric, Inc.
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1 week ago
+43
We are seeking a veteran of the financial services industry, with deep passion for and experience in elevating the customer experience and driving organizational, data, or digital transformation. You’re a strategic leader and communicator who is looking to make a big impact and fast. You’re deeply knowledgeable about the challenges and opportunities that financial services leaders face and will be able to skillfully communicate how Quantum Metric can accelerate positive business outcomes. You’re confident speaking to C-suite, whether it’s making the business case for Quantum Metric, joining sales calls, speaking on stage in front of a large audience, or to the press. This role will report to our CMO.

Product Manager - Platform Management

Quantum Metric, Inc.
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1 week ago
We are looking for a Product Manager to enhance the experience and improve engagement for platform administrators. This candidate will immerse themselves to discover how administrators use our product. This person will drive platform enhancements to empower administers as Continuous Product Design heroes in their companies.

Platform Services Engineer

Quantum Metric, Inc.
Greater Denver Area
1 week ago
 As a Platform Services Engineer, you will be creating and refining the services that drive both our infrastructure and end-user applications. We work with Go, TypeScript, Kubernetes, Kafka, MySQL/MariaDB, and Google Cloud Platform services, but we believe in using the right tool for the job. Our services ingest and expose mountains of experience and analytics data to Quantum Metric applications as quickly and efficiently as possible. You’ll own features and be an integral part of a DevOps culture where you’ll be responsible for building, deploying, and maintaining parts of the application. 

Studio Manager

Quantum Metric, Inc.
Greater Denver Area
1 week ago
Quantum Metric is seeking a highly detail-oriented and self-motivated individual to join the Marketing team as the Creative & Digital Project Manager. To be successful, this role needs to have excellent strategic management skills, strong leadership, and an analytical mindset to get projects completed. Responsibilities of the role include helping plan and brainstorm the kick-off of all design and development projects, delegating tasks to project team members, supervising the members and deliverable timelines, and ensuring projects are ultimately completed on time. This role will be living and breathing in our project management software.

Vice President - Sales Engineering

Quantum Metric, Inc.
Greater Denver Area
2 weeks ago
The Global Vice President, Sales Engineering will lead our growing Sales Engineering team. You will be a 2nd line manager, leading a team that partners with the global sales team as the technical lead on all sales opportunities, as well as with existing customers. You and your team will be responsible for understanding potential customers’ technical needs and translating how our platform offerings could be a fit. You will be proficient in the technical aspects of Quantum’s platforms, and will architect solutions for potential customers, along with technical value propositions to support them. You will also act as the technical liaison between Quantum’s current and potential customers and our customer success, product, product marketing and engineering teams as we improve and build new offerings.

Vice President, Engineering

Quantum Metric, Inc.
Greater Denver Area
2 weeks ago
The VP of Engineering, Customer Experience will have holistic ownership over Quantum Metric’s front-end Engineering organization. You’ll be responsible for execution and delivery of all customer-facing and interactive components of our product portfolio. This is a high impact role that involves heavy collaboration with Product Management, Product Design and Quality Assurance. By driving consistent delivery of exceptional customer experiences, you will be critical to our continued success.

Customer Community Manager

Quantum Metric, Inc.
Greater Denver Area
2 weeks ago
This role will reside in our Customer Success team in Customer Enablement. In this role, you will help build, lead, and manage our customer community. You are the inside eyes and ears for our growing customer and partner base! You'll work on understanding and maintaining customer-facing knowledge content for small and large-scale initiatives that may be found across our onboarding programs, product launches, internal processes, and more, in order to leverage these resources for the customer community. You will consolidate and clean up assets—prioritized on customer data driven insights—towards the goal of identifying and closing gaps in our customer-facing content. You will work closely with Support, our field teams, as well as Product and Marketing. 

Customer Success Engineer- East Coast (Remote)

Quantum Metric, Inc.
Greater Denver Area
2 weeks ago
As a Customer Success Engineer at Quantum Metric, you will help to support a portfolio of clients and manage the technical details of their implementation, onboarding, adoption and growth. You will understand the challenges faced by your clients, guide them to define meaningful requirements, and create innovative solutions to ensure they are successful in achieving their objectives.

Data Scientist

Quantum Metric, Inc.
Greater Denver Area
3 weeks ago
Your primary focus will be (a) designing, building, testing, integrating, managing, and optimizing data from a variety of sources (b) build free-flowing data pipelines by combining a variety of big data technologies that enable real-time analytics by writing complex queries to ensure that data is easily accessible (c) developing predictive models from transformed data to the production environment, and (d) developing automated processes to measure online user behavior. As a part of your day to day you will collaborate across all areas of the organization. In particular, you will liaise with our Platform Services group, understanding our existing infrastructure and seeking to optimize where practical.

Associate General Counsel

Quantum Metric, Inc.
Colorado Springs
3 weeks ago
Quantum Metric Quantum Metric is paving the way for Continuous Product Design, which is a cross-team approach to building better digital products faster. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence. Our Culture Our number one goal at QM is happy people, happy culture. In addition, we are obsessed with helping businesses deliver better digital products and experiences. We encourage