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Office Operations Intern

| Greater Denver Area
===== About Upserve =====
Upserve is the industry's leading full-service Restaurant Management Platform. In a single platform, Upserve offers the market-leading cloud point of sale for restaurants, actionable analytics, and seamless integration with leading third-party restaurant apps. Thousands of restaurants use Upserve to manage relationships with more than 32 million active diners, and to serve over 23 million meals per month.
Upserve is headquartered in Providence with additional offices in San Francisco, New York City and Denver. We believe that culture is a competitive advantage, and treat it as such -- our values of One Team, Impact, Empathy, Openness, Curiosity and Grit guide our daily actions. Learn more about what that means from our blog - https://upserve.com/inside-upserve - or by following us on Twitter and Instagram (@InsideUpserve).
The Office Operations Intern is responsible for efficiently executing daily, weekly, and monthly office procedures that have a positive impact on the employee experience and contribute to maintaining a safe, healthy, and welcoming environment that enhances Upserve’s company culture. The Intern will assist with the daily operations tasks of Upserve's downtown Denver office.
Day-to-Day Responsibilities
- Reception activities such as welcoming guests, retrieving, delivering and signing for mail
- Complete inventory and purchase orders
- Maintain office space by keeping cafe cleaned and stocked, office supplies stocked, and managing vendor services such as janitorial maintenance
- Assist with new hire onboarding, which includes office tours, setting up facility access, and more
- Event preparation and execution
*We are looking for someone who can work 8am-4pm, M-F , for the next 2 months*

Experience

  • 1 year experience in hospitality background and/ or customer service experience
  • Experience using tools to manage time effectively (ie: project management systems, calendars, timelines/ checklists
  • Exposure to G-Suite including Gmail, Calendar and Drive preferred
  • Prior experience resolving customer or internal requests

Skills

  • Customer-service orientated approach to work
  • Well-developed written communication skills
  • Organized and detail oriented approach to work
  • Ability to balance competing demands in a fast-paced environment
  • Ability to operate autonomously as part of a distributed team
  • Positive and energetic attitude

===== Upserve's "Mise En Place" =====Above all else, all Upserve employees are united in our shared passion for the hospitality industry, our product, and the impact we can have on the owners and operators we serve. We have a track record of success, with 100%+ growth in the last 3 years. How do we do it? By providing great value to our customers, and by relentlessly focusing on the details - our Mise En Place (everything in its place).- Our Net Promoter Scores over the last six months are higher than any other SMB software company- Our SaaS 'quick ratio' and LTV to CAC is exceeding 4x, making us leaders in the market- Our newest product features enjoy ~70% weekly active users and nearly 50% daily active users.- Our leadership hails from top companies like OpenTable, TellMe, BrightCove, Microsoft, and McKinsey.- Our Board and Investment Partners include Vista Equity Partners, First Round, and Pritzker. But our focus on excellence doesn't stop there. We offer competitive employee benefits, including the following: - 100% paid medical and dental coverage with the leading provider nation-wide - Unlimited Time Off - our policy is "take the time you need, when you need it" - A "family first" culture, with generous paid parental and caregiver leave - 401(k) with built-in financial advisory services - Quarterly wellness weeks, focused on mental, emotional AND physical health - Complimentary onsite gym - Access to onsite bike barn with locker rooms Last but not least, Upserve is proud to be an Equal Opportunity Employer! Beyond that, we also care deeply about creating a culture of inclusion, and about improving diversity in tech. We believe in being color brave, not color blind, and partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. These include Project Include, Girls Who Code, Providence IntraCity Geeks, #HackPVD, Code.org, PVD Lady Project, and Rosie's Girls to name a few.

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Location

Located right in LoDo- the bustling downtown area with great dining, shopping, and Union Station just blocks away!