Instructional Design Intern
Company Description
Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.
Eligibility
The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations).
Position Description
The Instructional Design Intern will be responsible for a full range of learning and development activities for instructor-led and web-based training and learning programs for Zayo’s zColo Data Centers. The intern will work with subject matter experts to identify and create knowledge and skills data center operational employees need to successfully perform duties. The outcome will create successful learning plans that will impact organizational efficiency and operational excellence.
Responsibilities
Design and develop curriculum/instructional plans
Evaluate training programs for effectiveness
Consult on a broad array of learning and development issues
Advise on appropriate instructional technologies, including e-learning/web-based formats
Conduct needs assessments
Deliver training
Create SCORM training content
Qualifications
Studying/degree in Instructional Design, Adult Learning/Training, Content Management, or related
Knowledge of adult learning, CBT, e-learning platforms such as Articulate, Camtasia or Adobe product
Learning Outcomes
Gain an understanding in the creation of training courses to drive efficiency, consistency and operational excellence
Gain industry experience, robust knowledge of HR processes and procedures, an education in telecom, and understanding of Zayo’s foundational role in broadband
Strengthen critical thinking, problem solving, and communication skills
Gain an expertise understanding of Salesforce and Workday
Exposure to a variety of networking opportunities
Rewards
Excellent benefits including 401 (k) and medical for interns
Fitness membership discounts
Internships are full-time (40 hours/week), paid positions with many converting into full-time/part-time employment pending a successful internship.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.