Responsibilities:

• Create a process hub to support team organization on Confluence, responsible for learning and becoming proficient in Confluence organization and workflows
• Work with Create Leads across all levels to put together milestones/graduation moment assignments to support our onboarding revamp
• Build out quizzes/fun ways to test the team on baseline knowledge for key areas of the Create Lead role 
• Help the Creative Ops managers put together resources for continued education and best practices for Create Leads
• Support Creative Operations H2 initiatives and workflow standardization 
• Organize resources on Confluence and work with the Creator Community team to align on Confluence best practices
• Support Creative Ops Managers in product adoption initiatives and collaborate with cross-functional groups to gather data

Qualifications:

• Interest in creative production
• An interest in project management
• Organizational prowess 
• Knowledge of social platforms such as FB, Snapchat, TikTok, Pinterest, LinkedIn, Twitter
• Knack for keeping things organized
• Strong time management skills 
• Personal/professional experience working in a creative environment
• Strong communication skills, works well in a team environment
• Ability to identify information gaps and raise flags to Creative Operations management
• Self-directed & self-motivated, works well in a goal oriented, team environment
• Exceptional work ethic and team ideology
• Confident in conversing with cross-functional team leaders
• JIRA/Confluence experience is a plus but not required