Workplace Experience Manager at Freshworks
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and serve their customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM products, to improve employee productivity and increase customer lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.
We are seeking an energetic Workplace Experience Manager who enjoys wearing multiple hats throughout the day and supporting our rapidly growing team in downtown Denver! If you have the desire to constantly learn, are always willing to help, and possess a collaborative spirit, we’d love to hear from you!
What You'll Do:
Serve as the point person for Freshworks brand new workplace, including: ordering supplies, stocking consumables, deliveries and shipping services, routine facility maintenance, and repair requests
Assist with onboarding new hires alongside People Operations and IT
- Source, implement and manage vendor contracts; liaise with property management, security and facilities vendors
Coordinate and facilitate company engagement events, work closely with cross-functional leaders to assist with internal & external events, and functions (both virtual and on-site).
Own all front desk duties - receiving guests, answering phone calls, handling deliveries, monitoring access to the office
Identify & implement opportunities to build a more cohesive, happy, productive team
What You Bring to the Team:
- 3+ years of Office and/or Facilities Management experience (Start-up experience is a plus!)
Strong organization skills and the ability to manage multiple processes and priorities at once
Exceptional project management, attention to detail, and communication skills
Possess a positive, can-do attitude with the desire to take on additional responsibilities
Strong technical skills including proficiency in (GSuite, Excel, Word, etc)
Bachelor’s Degree preferred
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $55,000 - $70,000, including base salary and bonuses & equity.
Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
For more information visit www.freshworks.com