Workplace Experience Manager at Freshworks

| Greater Denver Area
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At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.

 

Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and serve their customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM products, to improve employee productivity and increase customer lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.

 

Freshworks has received numerous accolades ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.

 

Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management. 

 

We are seeking an energetic Workplace Experience Manager who enjoys wearing multiple hats throughout the day and supporting our rapidly growing team in downtown Denver! If you have the desire to constantly learn, are always willing to help, and possess a collaborative spirit, we’d love to hear from you!

 

What You'll Do:

  • Serve as the point person for Freshworks brand new workplace, including: ordering supplies, stocking consumables, deliveries and shipping services, routine facility maintenance, and repair requests

  • Assist with onboarding new hires alongside People Operations and IT

  • Source, implement and manage vendor contracts; liaise with property management, security and facilities vendors
  • Coordinate and facilitate company engagement events, work closely with cross-functional leaders to assist with internal & external events, and functions (both virtual and on-site).

  • Own all front desk duties - receiving guests, answering phone calls, handling deliveries, monitoring access to the office

  • Identify & implement opportunities to build a more cohesive, happy, productive team

 

What You Bring to the Team:

  • 3+ years of Office and/or Facilities Management experience (Start-up experience is a plus!)
  • Strong organization skills and the ability to manage multiple processes and priorities at once

  • Exceptional project management, attention to detail, and communication skills

  • Possess a positive, can-do attitude with the desire to take on additional responsibilities

  • Strong technical skills including proficiency in (GSuite, Excel, Word, etc)

  • Bachelor’s Degree preferred

 

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $55,000 - $70,000, including base salary and bonuses & equity.

 

Summary of Freshworks Benefits: 

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

 

For more information visit www.freshworks.com

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Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • FreshdeskManagement
    • FreshserviceManagement
    • Freshsales CRMManagement
    • FreshmarketerManagement
    • FreshchatManagement
    • FreshcallerManagement
    • FreshsuccessManagement
    • FreshteamManagement
    • FreshconnectManagement
    • FreshreleaseManagement
    • FreshpingManagement
    • FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen

Location

Our office has stunning views of the mountains and is one street away from the fun restaurants and coffee shops of Denver's iconic Larimer St.

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Freshworks Women 360 is an employee group aimed at community service, professional development, and career growth.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Classpass and a fitness/reading stipend
Retirement & Stock Options Benefits
401(K)
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Performance Bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Freshworks offers pre-tax commuter benefits for all employees.
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Since working from home in mid March, we have added additional benefits to ensure our employees are fully supported, mentally and physically!
- One time WFH accessories stipend
- Monthly internet allowance
- Classpass membership offering
- 6-month long free DashPass subscription
- Reading & fitness stipend

More Jobs at Freshworks14 open jobs
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