Job Description:

This position is part of the Global HR Technology Team, with specific responsibility for supporting and advancing Arrow’s usage of HR technology solutions.  This position will be responsible for monitoring the intake and resolution of HR technology issues.  Duties will include issue tracking, resolution, and documentation; process documentation and communication; and overseeing HR data integrity. 

What You'll Be Doing

• Facilitate the day to day administrative requirements of the various HR Systems (e.g. Workday, HR Connect and Learn@Arrow). Activities to include maintenance of user profiles (systems access and security) and system tables (adds/changes/deletes). Assist in the review, testing and implementation of HR system upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix.

• Provide support for HR colleagues by researching and resolving HR System problems, unexpected results, or process flaws.

• Perform scheduled data audits to identify and resolve data discrepancies and recommend solutions or alternate methods to avoid recurrence.

• Perform mass data uploads into Workday utilizing EIB processes and maintaining EIB template library.

• Write, maintain, and support a variety of documentation for HR Technology including business process workflows, user guides and knowledge articles.

• Work with other internal resources to develop user procedures and guidelines and documentation.

• Work with HR Technology Management to develop and ensure training materials are in place for new hires

What We're Looking For

• 1+ years working in an HR environment, using Workday.

• Experience providing customer support to internal clients

• Requires a bachelor’s degree in Business, Human Resources, or a closely related field.

• Aptitude for working with HRIS.

• Experience working with Workday, HR Connect, Cornerstone, or SharePoint is an advantage, but not a requirement.

• Experience using problem solving methodologies and structured process analysis.

• Advanced level Microsoft Excel, PowerPoint, and Word skills.

• Ability to handle multiple and varied priorities simultaneously and deliver within defined deadlines.

• Strong analytical skills and attention to detail.

• Highly effective in a team environment.

• May require limited travel. 

Even Better if You Have

• 2 years HR Technology experience preferred with direct responsibility in the areas of HR systems administration or maintenance.

What We Offer at Arrow:

At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Paid Time Off

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Growth Opportunities

• Short-Term/Long-Term Disability Insurance

• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

• On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)

• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! (availability subject to COVID-19 office guidelines)

• Free covered parking, included bicycle and motorcycle parking

• And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)