VP of People
š²Quantum Metric
We are obsessed with helping businesses deliver better digital products and experiences for their customers. Quantum Metric is paving the way for Continuous Product Design, a brand new methodology that is helping enterprises embrace digital transformation. Major enterprises across industries ranging from quick service restaurants to airlines and everything in between are reaping the benefits. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.
šOur Culture
Our number one goal at QM is happy people, happy culture. We offer numerous committees and resource groups, including the Womenās Resource Group, Parentās ERG, and our DEI committee, to name a few. We bring the culture of a small knit startup to a rapidly expanding company, which has tripled its size in just 2 years. Our executives and managers come from an impressive range of backgrounds and are passionate about enabling their team to find their passion. Many of our employees work remotely, though we also have satellite offices in Chicago, Denver, and Colorado Springs.
šAbout the Role
Quantum Metricās VP of People will work directly with the CFO and the leadership team to help shape the company's People team. She/he will build a world-class culture in a remote work environment. We are growing rapidly and need a thoughtful and strategic leader who has past experience in recruiting, talent development, employee enrichment, benefits, operations, and other People & Culture disciplines. The best candidate for this position will be a person who is comfortable in a high-growth tech startup, is passionate about growing and developing people, understands remote work/culture, and can help us scale our business. Working closely with business leaders across the company, this work will be instrumental in scaling each department, while developing and maintaining Quantum Metricās culture and values and ensuring we remain a people-first company.Ā
š§ Responsibilities
- Responsible for delivering creative strategies and experiences that span a broad range of crucial people functions, such as recruiting, performance management, on-boarding, culture and values, leadership development, and team engagement.
- Oversee and enhance company OKR processes for effective goal setting, tracking, and alignment
- Develop strategies to create an effective and fair hiring process including job postings, interviews, recruiting, on-boarding, enrichment, and retention
- Manage the entire recruiting process and act as a candidate / hiring manager advocate, ensuring that leaders are supported in building stable talent pipelines
- Establish internal communications initiatives, such as newsletters and all-hands, to foster transparency, alignment, and information sharing
- Refine our end-to-end approach to values, people development, and experience
- Build rewards programs aligned with a culture of recognition, gratitude, wellness, and appreciation (including peer-to-peer)
- Lead and iterate on performance review and promotion processes while supporting employees with career development and growth mindset
- Drive company culture through team meetings, events, community service, etc.
- Resolve sensitive personnel matters with the utmost integrity, discretion, and thoughtfulness
- Develop and enforce fair and thoughtful People policies that look out for the best interests of all team members
- Respond to a wide variety of challenges that fall to the People team to resolve on a day-to-day basis
- Own understanding of team engagement and create/execute plans to resolve issues
- Be a trusted strategic partner and advisor to the CEO, senior leadership and management teams
- Shepherd and grow our culture as we transition to a midsize company
š” Requirements
- Experience building, leading and managing People Ops and Recruiting teams
- Self-directed leader with prior experience building the People Ops function at a rapidly scaling company
- Ability to create energy, trust and belief in Quantum Metric Employees
- Experience building out or partnering in a DEI Initiative
- Energized by feedback and inspires team to constantly test and iterate toward success
- Projects stability and confidence through times of great challenge and periods of immense change
- Self-starter with an entrepreneurial spirit who proactively takes ownership and is hungry to grow a maturing organization
- Data driven with the ability to master complex business problems while working with stakeholders across all business functions
- Always curious and always learning
- Excellent project management skills with a proven ability to design and implement people strategy that drives business results
- A natural coach and mentor who relates well with others, listens effectively and can build rapport with a diverse and inclusive workforce
- Unquestioned passion, persistence and integrity to effectively address sensitive HR and business issues
- Strong service orientation with commitment to providing excellent employee and candidate experience
- Deep knowledge of legal HR compliance matters. UK specific knowledge is a plus
- Compensation: $200,000-250,000
š Perks and Benefits
This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTDĀ
Healthy Rewards ā Discount Programs
401k and Options / EquityĀ
Time off (PTO, Sick days, Holidays)
11 company holidays
Unlimited PTO
Sick leave (according to state mandated allocation)
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunitiesĀ
Rewards and recognitions programsĀ
Robust onboarding and training program
One-time stipend for work at home employees
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral ProgramĀ
Lead Referral Program
Latest MacBook Pro and awesome swag delivered to your door
Supportive and collaborative cultureĀ
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
About Quantum Metric
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact.Ā
Today, Quantum Metric captures insights from 20 percent of the worldās internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.
In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.
If your background matches the above role and youāre interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.Ā
Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
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