Quantum Metric, Inc.
Quantum Metric helps companies improve their user experience with Continuous Product Design..
Colorado Springs, CO
Remote

VP of People at Quantum Metric, Inc. (Greater Denver Area, CO or Remote)

| Greater Denver Area | Remote
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🐲Quantum Metric
We are obsessed with helping businesses deliver better digital products and experiences for their customers. Quantum Metric is paving the way for Continuous Product Design, a brand new methodology that is helping enterprises embrace digital transformation. Major enterprises across industries ranging from quick service restaurants to airlines and everything in between are reaping the benefits. The result: Teams agree on priorities, build products customers love, and innovate with speed and confidence.

😎Our Culture
Our number one goal at QM is happy people, happy culture. We offer numerous committees and resource groups, including the Women’s Resource Group, Parent’s ERG, and our DEI committee, to name a few. We bring the culture of a small knit startup to a rapidly expanding company, which has tripled its size in just 2 years. Our executives and managers come from an impressive range of backgrounds and are passionate about enabling their team to find their passion. Many of our employees work remotely, though we also have satellite offices in Chicago, Denver, and Colorado Springs.

🚀About the Role
Quantum Metric’s VP of People will work directly with the CFO and the leadership team to help shape the company's People team. She/he will build a world-class culture in a remote work environment. We are growing rapidly and need a thoughtful and strategic leader who has past experience in recruiting, talent development, employee enrichment, benefits, operations, and other People & Culture disciplines. The best candidate for this position will be a person who is comfortable in a high-growth tech startup, is passionate about growing and developing people, understands remote work/culture, and can help us scale our business. Working closely with business leaders across the company, this work will be instrumental in scaling each department, while developing and maintaining Quantum Metric’s culture and values and ensuring we remain a people-first company. 

🔧 Responsibilities

  • Responsible for delivering creative strategies and experiences that span a broad range of crucial people functions, such as recruiting, performance management, on-boarding, culture and values, leadership development, and team engagement.
  • Oversee and enhance company OKR processes for effective goal setting, tracking, and alignment
  • Develop strategies to create an effective and fair hiring process including job postings, interviews, recruiting, on-boarding, enrichment, and retention
  • Manage the entire recruiting process and act as a candidate / hiring manager advocate, ensuring that leaders are supported in building stable talent pipelines
  • Establish internal communications initiatives, such as newsletters and all-hands, to foster transparency, alignment, and information sharing
  • Refine our end-to-end approach to values, people development, and experience
  • Build rewards programs aligned with a culture of recognition, gratitude, wellness, and appreciation (including peer-to-peer)
  • Lead and iterate on performance review and promotion processes while supporting employees with career development and growth mindset
  • Drive company culture through team meetings, events, community service, etc.
  • Resolve sensitive personnel matters with the utmost integrity, discretion, and thoughtfulness
  • Develop and enforce fair and thoughtful People policies that look out for the best interests of all team members
  • Respond to a wide variety of challenges that fall to the People team to resolve on a day-to-day basis
  • Own understanding of team engagement and create/execute plans to resolve issues
  • Be a trusted strategic partner and advisor to the CEO, senior leadership and management teams
  • Shepherd and grow our culture as we transition to a midsize company

💡 Requirements

  • Experience building, leading and managing People Ops and Recruiting teams
  • Self-directed leader with prior experience building the People Ops function at a rapidly scaling company
  • Ability to create energy, trust and belief in Quantum Metric Employees
  • Experience building out or partnering in a DEI Initiative
  • Energized by feedback and inspires team to constantly test and iterate toward success
  • Projects stability and confidence through times of great challenge and periods of immense change
  • Self-starter with an entrepreneurial spirit who proactively takes ownership and is hungry to grow a maturing organization
  • Data driven with the ability to master complex business problems while working with stakeholders across all business functions
  • Always curious and always learning
  • Excellent project management skills with a proven ability to design and implement people strategy that drives business results
  • A natural coach and mentor who relates well with others, listens effectively and can build rapport with a diverse and inclusive workforce
  • Unquestioned passion, persistence and integrity to effectively address sensitive HR and business issues
  • Strong service orientation with commitment to providing excellent employee and candidate experience
  • Deep knowledge of legal HR compliance matters. UK specific knowledge is a plus
  • Compensation: $200,000-250,000

🏆 Perks and Benefits
This will be the best group that you ever work with! We support one another through challenges and win as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.
Group benefits
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD 
Healthy Rewards – Discount Programs
401k and Options / Equity 
Time off (PTO, Sick days, Holidays)
11 company holidays
Unlimited PTO
Sick leave (according to state mandated allocation)
Parental/Adoption Leave
In addition to our more traditional benefits, we also offer generous perks, a flexible work environment, and numerous resources for professional development and team building.
Promotional opportunities 
Rewards and recognitions programs 
Robust onboarding and training program
One-time stipend for work at home employees
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program 
Lead Referral Program
Latest MacBook Pro and awesome swag delivered to your door
Supportive and collaborative culture 
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)


About Quantum Metric
As the pioneer in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform empowers a customer-centric culture, using quantified empathy to align business and technical teams to effectively prioritize customers needs based on business impact. 

Today, Quantum Metric captures insights from 20 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 6 of our customers come from the top 25 Fortune 500 Companies. Our customer retention rate is 97%.

In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round, and we are using those funds to accelerate our product and people growth. Quantum Metric has been recognized as an excellent place to work by the Inc 5000 and the Deloitte 500.

If your background matches the above role and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

#LI-REMOTE #BI-Remote

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Where we are

The Quantum Metric home office is in Colorado Springs, with additional offices in Denver, LA, and Washington DC metro.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
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What are Quantum Metric, Inc. Perks + Benefits

Quantum Metric, Inc. Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Volunteer in local community
We support a yearly community clean up on Earth Day and hold multiple events throughout the year to raise money for Charity Water.
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Friends outside of work
Eat lunch together
Intracompany committees
Quantum Metric Culture Crew puts together company events and initiatives To strengthen our bond with each other and community. We also have various Employee Resource Groups for employees to join.
Daily sync
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Life Insurance
Wellness Programs
We care deeply about the overall wellness of each team member. May is our Wellness Month where we have a variety of programming targeting physical, occupational, emotional, and mental health wellness.
Onsite Gym
Team workouts
We have activity related slack channels where we help hold each other accountable for getting daily movement! Also- team biking, Burpee Challenge, Global Fitness challenge, and more!
Mental Health Benefits
Virtual Mental Health appointments are fully covered by our company-provided insurance. It is important to us to make sure all our people are happy and healthy!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
QM matches 50% of the first 6% of employee contributions to 401k.
Company Equity
Performance Bonus
Quantum Metrric's performance bonus plan includes everything from cash rewards, additional Equity, and President's Club.
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. We provide 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Quantum Metric embraces remote work. We provide a home office stipend to make your workspace as effective as possible.
Company sponsored family events
Our QM Parents Employee Resource Group has put on several events for our kiddos including live Read-Alouds and a Halloween costume contest.
Vacation & Time Off Benefits
Generous PTO
QM offers 15 days paid vacation time and encourages all employees to take time off to recharge.
Paid Volunteer Time
Earth Day is a company paid half-day where we all get out in our communities and give back to the planet.
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Commuter Benefits
We offer a FlexPass for individuals that commute to our Denver Office.
Company Outings
We have annual holiday gatherings and frequent team building activities. We also have our annual LEAP User Conference.
Stocked Kitchen
All of our offices are stocked with snacks and supplies!
Happy Hours
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Home Office Stipend for Remote Employees
We offer a Work From Home stipend for office supplies for our all new hires.
Professional Development Benefits
Diversity Program
Lunch and learns
Quantum Metric holds monthly meetings presenting on the new developments in the Product. There is also a monthly CXellence meeting where Customer Success presents use cases and customer wins.
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of Quantum Metric, Inc.

What’s the vibe like in the office?

It's a collaborative, supportive & intellectually challenging vibe. The Denver office has folks from just about every department, so there is always cross functional discussions & problem solving. Every is really sharp as well. It always pushes you to push yourself. We all genuinely enjoy being around one another. Overall, it's really positive.

Trevor

Senior Product Marketing Manager

How do you collaborate with other teams in the company?

One of the exciting parts about working at Quantum Metric is we don’t work in silos. The Product Support team is at the center of all the action. We collaborate every day with Product, Engineering, Cloud Ops, Customer Success, Marketing....you name it. It really feels like one big team.

Jen

Product Support

What does career growth look like on your team?

For the Quality Assurance Analyst, the growth opportunity is off the charts! My goal is that individuals in this role spend around 80% doing their daily tasks and 20% doing dedicated learning towards a specific craft. This learning could be directed towards automation, front end or back end engineering, or dipping their toe into product management.

Jesse

Software Quality Engineering Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

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