University Recruiting Manager, Global Emerging Talent

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As we build a brand-new function within Zoom around University and student engagement programs, we are seeking a University Recruiting Manager to join our team. You will be responsible for the management of our newly built recruitment function, while managing a team of full life cycle recruiters in North America. In doing so, you will play many roles: builder, influencer, doer, educator, mentor, recruiter, and analyst.

Alongside Zoom’s Global Emerging Talent Program Leader, you will help to build a world-class University recruiting function at Zoom; which will require a steadfast work ethic. 

Role Responsibilities:

Program Planning & Strategy

  • Leverage prior experience to bring industry best practices to Zoom, ensuring they can efficiently scale to meet the unique and exciting growth here at Zoom

  • Leverage your prior experience in building and scaling University recruiting programs. Serve as a subject matter expert in order to continue to build strong recruiting best practices

  • Partner with various leaders across the organization to develop and execute talent strategies and effectively allocate recruiter capacity

  • Work with hiring managers and interview teams to create exceptional and structured interview experiences in order to bring the best and brightest to Zoom

  • Manage a team of University recruiters and set goals which align to our broader strategy; all the while driving success across new grad and intern hiring targets and goals

  • Plan and attend campus events to build relationships with students that are virtual or live once possible. Includes leveraging creative ways to engage with students through coordinating speakers from the business, interview volunteers, giveaways and other various ways

  • Identify and manage external partnerships with diversity-related organizations

  • Advocate for change, and streamline internal processes, tools, and systems that are needed to scale and support the recruiting team

  • Utilize analytics to leverage data and metrics by standardizing reporting for visibility to all aspects of the program to include ROI and overall effectiveness

  • Generate and produce timely reporting of key metrics and insights to drive decisions and improve processes

  • Partner and influence hiring managers to ensure our new grads and interns are working on cutting-edge work and are provided accelerated experiences


Stakeholder Management

  • Develop content and manage the roll-out of stakeholder education, on-campus campaigns, social media plans, etc. to help boost specialized programming efforts

  • Partner and strategize with Zoom’s Talent Engagement and Brand team to create and design campaigns for talent branding; and to promote our hiring and events

  • Build strategic plans around programs and results; then present to leadership teams and other key stakeholders across business functions. Must be comfortable with leadership level audiences and presentations

  • Foster strong partnerships across all levels of the organization. Collaborate with key stakeholders in Talent Acquisition, DEI, Employee Resource Groups, and business functions

Desired Qualifications:

  • 10+ years of professional work experience in Talent Acquisition or related HR field, including a minimum of 4 years leading graduate and other student engagement programs

  • BA or BS degree or graduate degree in business administration, human resources, organizational development, organizational psychology, or a similar degree in a related field

  • Passion for University recruiting and programming, with a passion to still own full lifecycle recruiting

  • Passion for Zoom’s mission, vision, values, and culture 

  • Organized, results driven, resourceful problem-solver, reliable team player, a nimble learner, and demonstrated high attention to detail and follow-through to project completion

  • Well versed in University Recruiting with intimate knowledge of what University programs need in order to succeed and thrive

  • Possesses the ability to thrive in a constantly evolving organization and operate independently

  • You are proactive in identifying and taking on new projects.

  • Solid verbal and written communication skills

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
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Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.

Michael

Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!

Ashley

Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.

Nicole

Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.

Tuckett

SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.

Sandra

Business Development Rep.

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Employee Resource Groups include Veterans and Women@Zoom with more on the way!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Zoom offers a 401(k) plan with automatic enrollment and a separate deferral percentage for bonuses. We match 50% of the first 3% of 401(k) contributions.
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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