Training and Development Specialist

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Summary: The Training and Development Specialist is a member of the Training and Development team, which creates high-quality, effective learning content and engaging experiences for volunteer leaders. Reporting to the Training and Development Manager, this position is responsible for creating and evaluating blended learning solutions for the volunteer leaders of the organization, including but not limited to e-learning, webinars, and facilitator-led training. The Training and Development Specialist will also be involved with communications and logistics associated with training and other department events. Responsibilities:

  • Design and develop high-quality, instructionally sound e-learning and facilitator-led training content
  • Partner with subject matter experts, graphic designers, and other training specialists to create effective and engaging training programs that meet the needs of volunteer leaders
  • Leverage the knowledge and experience of identified leaders at the club, Area, Division, and District levels
  • Create consistent course content that aligns with Toastmaster International's values and mission
  • Prepare volunteer leaders to facilitate through targeted Train-the-Trainer programs
  • Facilitate live online and in-person programs
  • Create a safe and inclusive learning environment
  • Evaluate the effectiveness of training using metrics and evaluation tools
  • Develop and maintain a working knowledge of training curriculum, organizational culture, and policies and procedures
  • Build and maintain relationships with internal and volunteer leadership teams
  • Provide timely, professional responses to staff and member inquiries
  • Develop and maintain a working knowledge of training curriculum, organizational culture, and policies and procedures
  • Support a collaborative team environment through open communication, cooperation, regular feedback, and trust
  • Assist with logistics coordination and communication for all training events (off-site and online)
  • Complete additional tasks as assigned

Requirements:

  • Bachelor's degree in Instructional Design, Education, or relevant field
  • 5 or more years of experience in training development or instructional design
  • Demonstrated understanding of training and development techniques for adult learners—theory, curriculum design/development, delivery methods, training technology and evaluation
  • High digital dexterity, with proficiency in Office 365 (Word, PowerPoint, Excel, Teams, Planner, etc.) and related business and communication tools (Zoom)
  • Intermediate to advanced skill with Articulate 360
  • Experience dealing with business leaders and subject matter experts at all levels of the organization.
  • Exceptional verbal, written, and interpersonal communication skills
  • Strong presentation and facilitation skills in online and face-to-face environments
  • Ability to plan, manage time effectively, and meet deadlines
  • Ability to effectively follow project plans, prioritize tasks, and manage multiple projects with tight deadlines
  • Ability to work independently with minimal supervision, as well as in collaboration with others
  • Exceptional follow-up and follow-through
  • Ability to work in a fast-paced environment, often under tight deadlines
  • Ability to assess challenges and determine when it is appropriate to take initiative or seek additional guidance
  • Ability to quickly learn and incorporate new skills, information, and processes into daily work
  • High level of professionalism, respect, and customer service at all times
  • Occasional work outside typical working hours
  • Occasional weekend work
  • Occasional workdays exceeding 12 hours (during training events)
  • Some travel (including international) may be required

This position pays $65,000-$71,011.20/year and is exempt (salary). This role will be working full-time in our office located at 9127 S. Jamaica St. Englewood, CO 80112. You will be working from home while the office is closed due to COVID-19. To maintain an environment in our workplace where everyone is safe and employees are free to interact with members and each other without requiring their faces to be covered or other distancing protocol, we intend to implement a policy that requires employees to be fully vaccinated as a condition of employment. Permanent work authorization for the U.S. is required. Join Toastmasters! We offer a competitive salary and benefits package which offers: Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance, 401(k) and Pension Plan, along with 10 days paid vacation, 9 paid sick days, and 12 paid Holidays. A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued perks, such as complimentary coffee and tea bar, free access to bikes in the business park, employee-focused events/lunches and prize-winning contests. The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace that faces large windows and lets in a lot of light and positive energy in a LEED-certified building. Holidays are a big deal here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, costumes on Halloween, department decorations and making merry at year's end. Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters employees are welcome to become Toastmasters members with free membership and an on-site company club. Wellness is a big focal point with health, dental and vision benefits; the company was awarded for being one of the Healthiest Companies in America by Interactive Health 2015-2019. Come on board with 10 paid vacation days, 9 paid sick days, life insurance, disability, retirement options and more. Find out how Toastmasters incites a sense of community and respect. To learn more about our company culture check out our Built In Colorado profile at: www.builtincolorado.com/company/toastmasters-international . Principals only. Recruiters, please don't contact this job poster.

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Location

Our company is in a business park including offices, residences, hotels, restaurants, a golf course, and open space with a view of the Rockies.

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