Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Talent Development Manager will manage various talent and training initiatives to align with our commitment to invest, engage, develop and retain our employees. The role will drive the development and execution of centralizing our people, manager, leadership, and critical competencies and skills development programs, learning and content management, and career pathing to help foster a high performing learning culture that nurtures the professional, personal, and career growth of our employees.

Responsibilities include creating, facilitating, and leading training virtually, in-person, hybrid, and video-recorded training sessions, establishing and managing the rollout for manager essentials training, and delivering scalable talent and learning programs. This role will collaborate with all levels of the organization and across functions globally to drive talent strategy and meet business objectives.

Responsibilities

• Provide talent and development opportunities to attract and retain exceptional talent, advance skills, and supports individualized career paths to prepare Zayoites for their next role within the organization

• Create and facilitate training that provides people managers the essential skills they need in their new role and tools to coach, engage and develop their employees

• Develop virtual, in-person, hybrid, and video-recorded training, job aides, and discussion sessions

• Identify competencies required for roles and levels within the organization and map to training courses

• Implement evaluation strategy to demonstrate effectiveness and impact of training on the business and make recommendations for enhancements

• Define key performance indicators by developing metrics for core programs and processes, and track delivery against program objectives

• Partner on talent programs such as succession planning, performance management, mentoring and career journeys

• Support a leadership development program to help our future leaders and current top talent prepare for future leadership skills, responsibilities, and challenges to increase organizational agility and drive strategic execution

• Conduct train-the-trainer sessions

• Collaborate with cross-functional training leads to ensure resources, training, materials, and communication is aligned

• Partner with the HR Business Partners (HRBPs) to facilitate the transition, education, and sponsorship of talent development programs and strategies

• Plan and communicate clearly and in advance of all required training for the organization

• Review and improve upon current programs to help us evolve and scale the business

• Consult with external sources on talent management solutions and best practices

• Other duties as assigned

 Qualifications

• Minimum of 5+ years of experience in training/learning/leadership development, human resources, organization development or similar role 

• Experience with e-learning platforms, and training content organization

• Track record of designing and implementing impactful learning and development programs

• Excellent presentation and facilitation skills across the all levels of the organization including executives, with virtual facilitation experience. Presents ideas, expectations, and information in a concise, well-organized and engaging manner.

• Proficient in Google and MS Office suite of tools with emphasis on PowerPoints, & Google Docs, Sheets, Slides, and Calendar is required; Knowledge of Salesforce.com platform and Workday is a plus

• Exceptional written and oral communication skills and possess strong content writing ability and creativity

• In-depth knowledge of leadership and organizational development best practices and the latest insights

• Strong critical thinking, adaptability to change, analytical, strategic, collaborative, and project management skills 

• Strong interpersonal skills with a proven ability to communicate, build relationships, and manage well at all levels of the organization

• Demonstrated ability to work independently and manage complex projects, balance and respond to competing priorities and see priorities through from inception through completion

• Experience owning program strategy, end to end delivery, using date and metrics to drive improvements and communicating results to senior leadership

• Comfortable managing ambiguity and being resourceful

• The ability to lead others in implementing change

Base salary range: $96,100 - 106,800/annually

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Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.